Maryland Feedback

MD - 7706 Race Rd, Jessup - 5/15/17

Our repairs were handled promptly and efficiently. Tammy B. was courteous and responsive. She patiently answered our questions and communicated every step of the way. The vehicle was returned to us clean and all repairs were done correctly.

Gregory E

MD - 7706 Race Rd, Jessup - 5/15/17

Great job. Always communicated with me on when my car would be available for pick. Very friendly staff. The rental car personnel was on time friendly and helpful. The entire process was smooth and painless.

darius c

MD - 8528 Baltimore National Pike, Ellicott City - 5/14/17

Great service! The agent found scratches and a dent to repair that I didn't even notice, so now my car looks great! Great communication and the repair was completed early. Thank you, Gerber!

Carol H

MD - 8211 Snouffer School Rd, Gaithersburg - 5/11/17

The staff was extremely conscientious and polite. The adjuster was not happy with the initial work and had it revised before the car was returned to me. I am pleased with the repair work. My policy includes valet service. Gayle was extremely personable, respectful and assessable. She kept me apprised of the day to day work and the completion date through several update phone calls. Her timely delivery of the rental car and the return of my car is very much appreciated. Overall, a very nice experience.

Sally M

MD - 19560 Frederick Rd, Germantown - 5/10/17

Couldn't be happier - they did an excellent job and will DEFINITELY recommend them!

Kimberly L

MD - 5106 Branchville Rd, College Park - 5/8/17

Very quick estimate, went through USAA for insurance. Gerber took care of everything related to the claim and the damage repair looks great. Especially happy to have the warranty.

Jacob K

MD - 5106 Branchville Rd, College Park - 5/8/17

When a family member or friend require this type of service I refer them to the College Park location. The staff are professional, courteous and they keep you informed with follow up calls. The work performed is top notch, five star quality.

Travis R

MD - 9943 Washington Blvd, Laurel - 5/8/17

I was very happy with Gerber Collision and Glass in Laurel, MD. They were professional and courteous throughout the repair entire process.

David C

MD - 5106 Branchville Rd, College Park - 5/8/17

I loved the service here. Mathew made sure that I was taking care of . Lamont always called and gave me a update on my car, and it didn't take them long to fix it. I loved this place

Joesph S

MD - 8211 Snouffer School Rd, Gaithersburg - 5/6/17

Your service staff was superb

Vincent D

MD - 1047 Maryland Rt 3 N, Gambrills - 5/5/17

This has been, by far, the best experience I've ever had at a service facility. Berber has gone above and beyond to ensure that the repairs on my daughter's jeep were completed correctly, efficiently and flawlessly. Amy, the general manager, was such a pleasure to work with. She quoted the repairs accurately and communicated with me during the process. The people that work there are a great team. They're all extremely professional and friendly! It's very much a family environment. They answered all my questions, gave me a call twice a week to update me on the process and provided outstanding service. They even vacuumed out the truck when they were finished the repairs. I honestly couldn't have asked for a better experience than I got from Amy and the Gerber team. I will definitely recommend them to anyone needing repairs and will be back ... in the future for any of our vehicle needs. Thank you team Gerber!! read more

Delores M

MD - 1047 Maryland Rt 3 N, Gambrills - 5/5/17

I was very pleased with the service I received on my truck

Timothy M

MD - 5106 Branchville Rd, College Park - 5/3/17

Excellent Choice! 5 Star Rating: Gerber Collision and Glass in College Park, Maryland provided awesome service. I give them five stars. My Chevrolet Camaro needed a paint job and Matt, Lamont and Brian really took care of me. A Camaro had been a long-awaited dream car of mine, and needing a major paint job had me feeling really nervous about taking it to a shop that I could trust. From day one, the GB&C team made me feel comfortable with leaving my car in their hands. It wasn't a "treat-em-and-street-em" type of atmosphere. They take their time, are very personable, and highly knowledgeable on services you need. Matt: Matt knows a lot about cars, and trust me, that's the type of person you want working on your vehicle. He did a fantastic paint job to include adding pink pinstripes to my Princess (Camaro). The car is chic and ... sporty at the same time. I'm receiving so many compliments. The paint job was perfect and it's backed by a LIFE TIME WARRANTY...WOW! Lamont: Lamont is one of the most customer friendly person you'll ever meet. When walking into the shop, Lamont really sets the tone. He greets you as soon as you walk in, and has an upbeat and pleasant demeanor. It doesn't stop while you're at the shop. I received courteous updates of my car's progress while it was in the shop. Now that's awesome. Brian: Brian goes above and beyond. I was shocked when I picked up my car and saw that it had been detailed inside. I sat down inside my car and it was amazingly clean. Not only was my car looking good on the outside, but it also looked good on the inside too. Now that's what I call taking pride in what you do. I'm glad I chose Gerber! read more

Adrianne H

MD - 9943 Washington Blvd, Laurel - 5/3/17

From my first call to Gerber through out the entire process; I was treated with respect , kindness, and courtesy. Not only did they have answers for any question , or misgivings I may have had - Ms. P. walked me through the entire process ,and explained exactly what I should expect . When a situation did arise with the responsible insurance company ; Ms. P. not only put my mind at rest , she made the necessary contact to the insurance company which saved me from more stress. The owner/manager Gary ; makes everyone feel as if you've known him and the crew always- They always keep you abreast of their progress, with follow up calls . Though I hope I never have any kind of accident again ; if so I know exactly where my families vehicles will be serviced- Gerber C&G . Laurel.

Andrew B

MD - 8211 Snouffer School Rd, Gaithersburg - 5/1/17

This is the second time I have used Gerber Collision in Gaithersburg, Maryland. The first time I was introduced to Gerber through my insurance company, and it was a wonderful experience. From beginning to end the people at Gerber were incredibly helpful and very pleasant to work with. Gayle and her team handled the claim perfectly, coordinated my rental car, personally brought my rental car to my house to make the rental transition as easy as possible, performed a beautiful, seamless repair, and did all this exactly in the time frame promised. Gayle communicated with me during the entire process so that I never wondered about the status of the repair. The second time I went to Gerber was without the benefit of my insurance company, and this is the highest recommendation that can be made. When I most needed great service and great pricing ... I returned to Gerber. Once again the service was incredible, and the repair impeccable. Gayle even stayed late the night I picked up my car so I wouldn't have to pay extra rental time. A company has to be truly outstanding to make an auto repair a pleasant experience, and they have done that twice! I highly recommend Gerber Collision. read more

John L