Lutz, FL - 26615 Wesley Chapel Blvd, Ste 102
I had an amazing experience with Gerber Collision & Glass. I was in an auto accident where I got hit, and the other drivers insurance is contracted w/ this facility to have warranty for repair. They sent over all of my information and Gerber called me within a day to set up an appointment. They were able to work with my schedule, and got me in as soon as it worked for both of us and the claims adjuster for the insurance company. The lady at the Front Desk was very helpful, and my claims adjuster, Shelly was AMAZING!!!!! I got text messages 2x a week w/ status updates as well as phone calls & knew the status of my repairs as they were happening. When my car was complete, I picked it up and Shelly even showed me the photos of the progress during the repairs. I was amazed. She was very helpful, and even taught me a little bit about ... the parts of my car & what they were and do. I was so impressed! I would def recommend them to all of my friends & family! read more
I brought my car back after they had repaired it almost a year ago. When I went in and told them that I needed them to correct an item that was not to my satisfaction the manager came out looked at the car and immediately gave me a date to bring it in fix the problem. The General manage Scott was very nice and professional I really appreciate the out come and the manager was a gentleman aboout it all.
FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 10/26/18
The best and most honest service provided by Gerber Collision. Scott K. was very attentive and great person to deal with, he took care of me quickly and can't go wrong with the charge for the work completed. KUDOS to Keith and Gerber, the best ever!
FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 10/16/18
Excellent service very thorough and instrumental in helping with my collision claim. Shelly and Tracy we're on top of things the whole time. Would highly recommend in the future.
Excellent service, excellent repair, very friendly and responsive staff.
I went in to have my driver's side visor swapped out. When I called I was quoted a dollar amount which I felt was fair and came in to have it done. Upon completion, Bob G. indicated to me that there was no charge. He also attached the microphone to my windshield which I requested. I was at the shop for less than half an hour. I was very pleased with the completed job and will definitely be back to that Gerber location for any future needs.
My experience at Gerber Collision of Wesley Chapel was nothing less than superior. From the minute I walked into the door to the day I came back to pickup my car everything was professional. I felt cared for by Larry from the minute he took my case. He kept me updated and in the loop with every step that needed to be made. When I had questions , he answered me honestly and completely. When the situation had options he guided my through my decisions so I made the best decision for myself and my car. So for that I can honestly say, "That Larry is awesome." Larry and that staff are all just simple great.
Normally with good service I would only acknowledge once.... however, Gerber Wesley Chapel exceeded all expectations. Previously on my feedback I stated that upon picking up my vehicle the service person noted the air bag light on and with that concern suggested not releasing the vehicle until this was checked out. He was very apologetic for the inconvenience and delay. since this was on Saturday nothing could be done until Monday. On Monday we were contacted and informed there was a problem with the passenger airbag sensor and they were in the process of locating the part as quickly as possible....once again their apologies. I received a call at 5:23 that the vehicle was ready. I immediately drove the few minutes over and not only was my vehicle ready and waiting, but they took care of the return of my rental car....plus announcing they ... would pay the 2 days additional on the rental because of the delay. I definitely did not expect that and explained to them that this was not necessary, but they insisted. So to anyone looking for great repairs coupled with honesty, integrity, and efficiency above and beyond I can without hesitation recommend Gerber Collision Wesley Chapel, FL. Once again thank you to the friendly,courteous, and professional staff. read more
Pleasant, courteous, and efficient from first call and follow-up text on repair. At pick-up employee noted airbag light on, so will keep and check that out....the observance of this and concern shown was greatly appreciated. Did see the repair and it looks great and I know Gerber will be prompt, courteous, and efficient to and through pick-up of completed repair. Thanks for making our "deer" incident less traumatic. Would love to add before and after photos, but that is out of my computer expertise.
Great Service, specially Anton, he was professional, efficient and very helpful. Definitely would highly recommend . Thank you so much for all your great help
Repair was completed quickly and professionly. Anton B. was especially helpful in explaining repairs and keeping me informed of progress which removed stress from the process. I would recommend Gerber and Anton to my friends without hesitation .
Great fast service. Anton was great to work with.
WoW ! Very friendly and Professional . Very clean location , courteous , and thorough from walk around to return of the car . Darrell and Larry are Great . The job was done a day early ! I would highly recommend your company.
Thanks SO much for making my "new" car new again! :)
Wow, indeed. Great service (Anton), quick, better price than I was expecting, and took a load off my mind. Made my day. Greatly appreciated.
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