Lutz, FL - 26615 Wesley Chapel Blvd, Ste 102
I went in to have my driver's side visor swapped out. When I called I was quoted a dollar amount which I felt was fair and came in to have it done. Upon completion, Bob G. indicated to me that there was no charge. He also attached the microphone to my windshield which I requested. I was at the shop for less than half an hour. I was very pleased with the completed job and will definitely be back to that Gerber location for any future needs.
My experience at Gerber Collision of Wesley Chapel was nothing less than superior. From the minute I walked into the door to the day I came back to pickup my car everything was professional. I felt cared for by Larry from the minute he took my case. He kept me updated and in the loop with every step that needed to be made. When I had questions , he answered me honestly and completely. When the situation had options he guided my through my decisions so I made the best decision for myself and my car. So for that I can honestly say, "That Larry is awesome." Larry and that staff are all just simple great.
Normally with good service I would only acknowledge once.... however, Gerber Wesley Chapel exceeded all expectations. Previously on my feedback I stated that upon picking up my vehicle the service person noted the air bag light on and with that concern suggested not releasing the vehicle until this was checked out. He was very apologetic for the inconvenience and delay. since this was on Saturday nothing could be done until Monday. On Monday we were contacted and informed there was a problem with the passenger airbag sensor and they were in the process of locating the part as quickly as possible....once again their apologies. I received a call at 5:23 that the vehicle was ready. I immediately drove the few minutes over and not only was my vehicle ready and waiting, but they took care of the return of my rental car....plus announcing they ... would pay the 2 days additional on the rental because of the delay. I definitely did not expect that and explained to them that this was not necessary, but they insisted. So to anyone looking for great repairs coupled with honesty, integrity, and efficiency above and beyond I can without hesitation recommend Gerber Collision Wesley Chapel, FL. Once again thank you to the friendly,courteous, and professional staff. read more
Pleasant, courteous, and efficient from first call and follow-up text on repair. At pick-up employee noted airbag light on, so will keep and check that out....the observance of this and concern shown was greatly appreciated. Did see the repair and it looks great and I know Gerber will be prompt, courteous, and efficient to and through pick-up of completed repair. Thanks for making our "deer" incident less traumatic. Would love to add before and after photos, but that is out of my computer expertise.
Great Service, specially Anton, he was professional, efficient and very helpful. Definitely would highly recommend . Thank you so much for all your great help
Repair was completed quickly and professionly. Anton B. was especially helpful in explaining repairs and keeping me informed of progress which removed stress from the process. I would recommend Gerber and Anton to my friends without hesitation .
Great fast service. Anton was great to work with.
WoW ! Very friendly and Professional . Very clean location , courteous , and thorough from walk around to return of the car . Darrell and Larry are Great . The job was done a day early ! I would highly recommend your company.
Thanks SO much for making my "new" car new again! :)
Wow, indeed. Great service (Anton), quick, better price than I was expecting, and took a load off my mind. Made my day. Greatly appreciated.
FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 12/21/16
NICE WORK......CAR LOOKS GREAT
Great service and perfect repairs.
From first call contact, then point of reception (welcoming, processing and scheduling), then the friendly demeanor, courtesy and professionalism of estimator (Lester), then drop off to pick up, the entire experience was pleasant. An important factor for comfort when turning its possession over to strangers; considering that -in my case- my car's (the White Knight) outstanding appearance is meticulously maintained, so you wonder: will it look as well as it did before the accident? To my relief, it does. Thank you.
Very good job all around from initial estimate to final inspection of our Hyundai Santa Fe. The part of the car that was damaged looks brand new and blends in perfectly with the rest of the car. Professional front desk reception and staff. Say thank you to the actual repair and paint people in the shop who did the excellent work.
FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 12/17/15
Complete satisfaction with repairs; very professional and was completed in a very timely manner. Customer Service was without a doubt the best I've ever encountered for a Auto Body Shop. I will be sure to refer anyone in need of service to Gerber Collision and Glass! Very well done!! Thank you !!
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