Louisiana Feedback
LA - 200 Edwards Ave, New Orleans - 6/17/22
Outstanding customer service. They got my truck in on the date promised and kept me updated via text. The couple of small problems that did pop up were handled quickly and to my satisfaction.
LA - 2501 Florida St, Mandeville - 6/12/22
Great repair, car looked brand new. Also they washed and cleaned it to look better than when we got there. Nice surprise
LA - 2501 Florida St, Mandeville - 5/27/22
Great service. Friendly people to work with. Keep me informed every few weeks.
LA - 6137 Siegen Lane, Baton Rouge - 5/25/22
My first time at Gerber Collision was really a smooth and easy ride. The staff was welcoming and they attended to my car in a very professional and polished manner that left me feeling like they would give it back rightly done. And yes, it was! ...in 3 days as promised! After a week I hand-washed the car and noticed something that looked like paint overspray - but in an area that didn't correspond with the job. Hmmm. I had just purchased the car a few months earlier so I had a tiny little doubt about it being there before; but I brought it to them, they took it in the back and fixed it, washed it, and brought it back to me on the spot! I found out then that they had to paint this additional piece across the door as part of the job but missed it on the estimate and didn't charge me for any of it. So yes, five stars! And the free coffee is ... read more
LA - 1601 22nd St, Kenner - 5/24/22
The Staff Is Friendly And Helpful. They Provided Great Fast Service.
LA - 1601 22nd St, Kenner - 4/8/22
Absolutely excellent service. From the receptionist to the repair guys everyone you have an absolutely wonderful team!!
LA - 1601 22nd St, Kenner - 3/30/22
Good communication.
LA - 10500 Greenwell Springs Rd, Baton Rouge - 3/29/22
Excellent service/repair. Courtney kept informed all along the way.
LA - 2501 Florida St, Mandeville - 3/25/22
Got vehicle back as promised and at quoted price. Staff very friendly and knowledgeable.
LA - 2501 Florida St, Mandeville - 3/10/22
Service Manager Trey extremely knowledgeable, professional and extremely courteous. Nancy gets my kudos as well.
LA - 6137 Siegen Lane, Baton Rouge - 3/1/22
Sam P. was outstanding in customer service. He was prompt, knowledgeable, patient. He went out of his way to explain everything to me and worked with my insurance company. I am extremely and completely satisfied with the service and repair. I recommend your facility highly.
LA - 4047 S Carrollton Ave, New Orleans - 2/15/22
Visiting Mom for the weekend in NOLA, and unexpected issues with my car, which prohibited me from driving back home to Lafayette, LA Thank you Kenny! Thanks to the whole team! I made it back home safely to my family????????????
LA - 1601 22nd St, Kenner - 2/3/22
Larry and Trenell were awesome and courteous. The body done on my Nissan Armada was 100% perfect looks brand new. Will bring my suv back for a full paint. Will recommend Gerber to all my friends.
LA - 1601 22nd St, Kenner - 12/12/21
very satisfied with the service. After receiving the parts the car was ready as promised. excellent customer service. I highly recomend Gerber Colloision in Kenner to anyone. The receptonist was very friendly and courtious. Larry was very hepful. I was called by my name everytime i went in.
LA - 1601 22nd St, Kenner - 10/29/21
very friendly and courtious.
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