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Indiana Feedback

 

IN - 1460 West St, Valparaiso - 1/23/13

the work was great. The shop very friendly and professional. My repair were faster then I expected. I would definly recommend the shop.

Michael W

IN - 2010 167th St, Hammond - 1/21/13

Very happy with total customer experience and repair

YVONNE M

IN - 7901 Taft St, Merrillville - 1/20/13

I am impressed with the cleanliness of the entire operation. The courteousness of the estimator and the office manager was much appreciated. The work done was very satisfactory and the car wash (interior as well as exterior) was a nice finishing touch.

Elaine Y

IN - 1460 West St, Valparaiso - 1/18/13

The paint repair was actually done in the gary branch. Very prompt and the repair was done wonderfully.

Drew F

IN - 7901 Taft St, Merrillville - 1/18/13

"I thought the service was excellent. I would use them again if needed. On another note, I went to this site to provide feedback: www.gerbercollision.com/review. The link took me to the Gerber site, but there was also a message that said "Page not found". Just wanted to let you know, because I thought there was supposed to be a survey."

Eugene R

IN - 3790 Grant St, Gary - 1/17/13

"OMG>>>The service was awesome. My vehicle had a rear window replaced as well as body work. The car was finished 2 days ahead of schedule, the staff stayed in contact with me so that I knew the status of my car. Everyone was friendly, and even the "Guy Terminology" was explained to me. Made a girl feel good to actually understand what was being done to my vehicle. I will defintely refer them to friends and loved the work and great service. thanks, Y. Gamble Gary, IN"

yvette g

IN - 1460 West St, Valparaiso - 1/15/13

this is the 2nd time for car repair, the job was done very well the first time, that way I came here again . the service was great, and the people were very helpful.

John K

IN - 9429 S Indianapolis Blvd, Highland - 1/12/13

Everyone was great! The manager was cordial and invited me into his office while he took care of the paperwork. We had a nice chat about our kids while he arranged for service. He told me it would probably be done on Friday and it was. When I walked in, the receptionist was very nice and when I picked the car up, she was personable and very helpful. I'm a teacher and usually have a cart I put all the papers to be graded in, and when I picked up the car, the manager pulled my cart and put it into the trunk for me after walking me to my car. Great job, great service!

Cindy C

IN - 1460 West St, Valparaiso - 1/10/13

I am very pleased with the repairs done to my vehicle. The staff was extremely nice and went out of their way to make a bad situation nice. I will continue to bring my vehicle to this shop and refer anyone who may need this type of service.

William S

IN - 1460 West St, Valparaiso - 1/10/13

I'm very with the service and the repairs to my vehicle. The staff was very helpful in my situation. I will refer this shop to all friends and family members. I am a returning customer myself.

Helen C

IN - 1460 West St, Valparaiso - 1/9/13

Entire visit was promp, courteous, efficient, and professional. I will recommend Gerber to any friend in need of your service.

Judy C

IN - 9429 S Indianapolis Blvd, Highland - 1/9/13

Great service! I have never gone with providers that the insurance co. wants me to use because I was worried I'd get poor service but the exact opposite was true with Gerber. They even surprised me by fixing my ashtray inside my car with no charge and without me having to ask....that isn't what I went in for but they must have noticed it when they were driving it. I would highly recommend this company at the Highland location and will use them again in the unfortunate event that I need to :) It is refreshing in this day and age to actually have a business who treats you like they appreciate your business rather than treating you they are doing you a favor by taking your business! Maggie

Maggie L

IN - 2010 167th St, Hammond - 1/8/13

Extremely pleased with the quality of service and professionalism exhibited by your Staff in satisfactorily completing the damage repairs to my vehicle. Farmers Insurance was responsible for the final repair costs, which ended up approximately $300.00 or more under the original estimate of the repairs. Thank you for a memorable customer service experience.

David G

IN - 1460 West St, Valparaiso - 1/4/13

This was my second time at Gerber and I cannot say enough nice things about them. I was involved in a hit and run and was told that it would take around 8 business days to fix. My car was finished in 3 business days and it looks amazing. The entire staff at Gerber is friendly and so helpful! I would recommend them to anyone!

Katie P

IN - 1460 West St, Valparaiso - 12/29/12

"My antenna was broken off my Honda Fit. I took the car to Gerber and Ron, Jason, Brandi, and the "team" were wonderful. They did a great job fixing my car and I love their customer service. I will continue to use this facility for any/all future repairs."

Barbara P

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