Indiana Feedback

IN - 9429 S Indianapolis Blvd, Highland - 9/4/15

Jason was great. Very professional. He communicated with me frequently to update me on the status of my repairs. I hope Gerber realizes what great customer service he gives and considers advancing him. The whole shop did a great job!

Steven

IN - 424 Merkler St, Ft Wayne - 9/4/15

Fort Wayne - great job and team! I've been to Gerber 3 times and in each case Dawn was thorough, prepared and did a great job of keeping me informed throughout the process. Jeff, the Estimator, did a great job of breaking down several options in the estimate of work. My car was always done on time and their follow up was very professional and thorough! When I had a question about something after the service work, Ryan, the General Manager, personally called me to discuss. He and his team went above and beyond in several ways to make sure I was completely satisfied and that Gerber had met and exceeded my expectations. They did! I will recommend them to friends. A lot of companies tell you they want you to be completely satisfied... Gerber really means it!

Lesli M

IN - 2525 Bypass Rd, Elkhart - 9/4/15

Gerber need a great job on my vehicle and they were patient and understanding with me it was a good experience even though it was under stressful circumstances

Cathy P

IN - 5353 US Hwy 6, Portage - 9/3/15

Very good customer service and very efficient. They kept me updated on my vehicle and I will definitely recommend this company to others:)

Hollie R

IN - 1460 West St, Valparaiso - 8/31/15

I love that they kept us updated with the status of my vehicle and the staff was super friendly

Jessica L

IN - 2010 167th St, Hammond - 8/30/15

Great Service, Great Employees! Paid great attention to all my questions and concerns. Service was extremely fast and efficient.

David B

IN - 9429 S Indianapolis Blvd, Highland - 8/29/15

This company serviced both my autos for hail damage. The 2011 had all dents removed to perfection. The 2008 also had all the detns removed, they had to replace the hood (to much hail damage to correct) matching the paint perfectly, and buffing all paint to blend. I highly reccomend this shop for any and all repair work.

Gaylon T. J

IN - 9429 S Indianapolis Blvd, Highland - 8/28/15

My vehicle was serviced here after it had a rear end collision. An amazing job was done, staff was always very kind and professional. The customer serviced is beyond great,. Really recommend this place to everyone.

Nathan L

IN - 1460 West St, Valparaiso - 8/28/15

Dan was great!

Jennifer Z

IN - 9429 S Indianapolis Blvd, Highland - 8/28/15

I was very pleased with the service, scheduling, and turnaround time in getting the vehicle repaired.

Kerry

IN - 5353 US Hwy 6, Portage - 8/27/15

This is just a quick note to notify you what a wonderful experience I had with Joe B. at the Portage, IN location. After my car had been stolen and then recovered, it was taken to Gerber for appraisal. Unfortunately I was unable to utilize Gerber's repair services as the vehicle was totaled, but Joe provided me with excellent advice regarding the insurance process that was instrumental in my reaching a satisfactory result with my insurance company. The customer service I was provided would definitely bring me back to Gerber. Thanks again,

Amy C

IN - 1460 West St, Valparaiso - 8/27/15

From quote to delivery, excellent service. Job was done very well and on time. Follow-up phone call on the mark. Very pleased with the work done and service provided.

Kris O

IN - 424 Merkler St, Ft Wayne - 8/26/15

The people are very friendly and efficient, especially the woman at the counter this morning, 8/26/15. She has always been very professional. This is the second time this year I've had to deal with what is a generally unpleasant experience, but she made the process fairly painless.

Jeff S

IN - 9429 S Indianapolis Blvd, Highland - 8/25/15

Very friendly and informative very satisfied. (customer requested shop to provide feedback for her because she does not have computer access at home)

Mary Ann M

IN - 7901 Taft St, Merrillville - 8/24/15

Found out the hard way when the city doesn't put cones down after painting the yellow lines, Of course they said the did, Of course you can't fight city hall. Once again the crew at the merrillville store came through and took off the yellow paint along the left side on bottom, the rocker panel, had to replace the wheel wells cause on Pruis 5 it has carpeting. My wife and I could not see anything wrong with the excellent job they did! good job gang!

Robert C