Illinois Feedback
IL - 401 S Grace St, Addison - 8/9/19
BEST AUTO REPAIR EXPERIENCE EVER!!!. From start to finish nothing less than outstanding customer level service. To begin with, Trevor was courteous and professional when estimating the damage and what the repair entailed. His industry knowledge was key in explaining the process and time required to complete the repair. Christina's customer care was exemplary. She made all of the arrangements, coordinated with my insurance company and the rental agency. In addition, she kept me posted throughout the repair process via text message and phone calls. Jen was amazing as well. through her direction and leadership not only was the repair perfect but she and her team exceeded my expectation by completing the repair ahead of schedule. I have used this location before and can honestly say that the service they provide keeps improving. In today's ... read more
IL - 1493 N State Rte 50, Bourbonnais - 8/7/19
Done a great job on repairing my 2017 gmc looks like new again
IL - 2360 Ogden Ave, Downers Grove - 8/6/19
Service & communication are good. Shop kept me informed of progress
IL - 3415 Stern Ave, St Charles - 8/6/19
Gerber did excellent work repairing a dent in my hood and painting as well.
IL - 1060 W Huron St, Chicago - 8/5/19
Gerber did a great job at maintaining constant communication throughout the repair process. I always knew what stage the car was in and how soon it would be ready. Gerber also went beyond and fixed an issue that wasn't part of the original scope of problems. Great experience overall.
IL - 1001 Lee St, Des Plaines - 7/19/19
The whole team at this store were great to work with, you should be very proud of this team.
IL - 20445 Milwaukee Ave, Buffalo Grove - 7/14/19
My experience was solid. The info I get from each staff member was accurate, and everyone was both polite & professional. If I have future collision repair or glass repair needs, I would most certainly consider the Buffalo Grove location again.
IL - 16000 S Lincoln Hwy, Plainfield - 7/10/19
You always do great, quick work and have awesome customer service!
IL - 1904 Lehigh Ave, Glenview - 7/10/19
Gerber was very communicative, keeping me up to date on the progress with my car. Afterwards, when the vehicle was done and I need a couple spots touched up, they took care of it immediately. Super friendly and good service
IL - 16000 S Lincoln Hwy, Plainfield - 7/10/19
I really appreciated the texts letting me know the progress of my repairs.
IL - 2311 N Mannheim Rd, Melrose Park - 6/28/19
Great customer service!! Peter A. handled everything in a timely manner and kept me in the loop on everything. He made us feel very important and was very concerned about our situation. Thank you Pete and crew for taking care of my wife's car!
IL - 16100 Suntone Dr, South Holland - 6/27/19
Needed an efficient job since I drive for Uber/Lyft. Everything came together without a hitch. Bob was the consummate profession wire to wire. Would recommend.
IL - 900 E Ogden Ave, Naperville - 6/24/19
The team did an outstanding job keeping me informed throughout the process and their service level and turnaround time was above my expectations. Thanks to the entire team for their great work.
IL - 1325 Park Ave W, Highland Park - 6/22/19
Great customer service and quality of work! Would work with Gerber again!
IL - 16000 S Lincoln Hwy, Plainfield - 6/17/19
They provide best service.
Sell Your Body Shop
Sell your repair facility to North America's leader in collision repair.
Connect with our acquisition team to get started.
Lifetime Guarantee
We proudly stand behind our repair work for as long as you own your vehicle. Learn more about our Lifetime Guarantee.
