Illinois Feedback
IL - 8250 N Skokie Blvd, Skokie - 10/11/10
I want to especially commend James Heitzman on excellent customer service. He put my mind at ease right at the beginning telling me that the insurance end of things would be taken care of and then right up to the time we picked up the car and he went over everything with us.
IL - 8250 N Skokie Blvd, Skokie - 10/11/10
My agent was James Heitzman, courteous, efficient, and aware of exactly what needed to be done. Agents such as him not only save the company money- they save the customer time- which equates to money. Encourage him to greater corporate responsibility. He will be worth it. Thank you James
IL - 3425 N Halsted St, Chicago - 10/10/10
Gerber was recommended by a friend. They did a great job from the estimate to getting the repairs made and pick up. Raul and Will were great to work with.
IL - 6200 Berkshire Dr, Crystal Lake - 10/9/10
Both of my windows were broken and I called and spoke to Denise M. and she provided me with an exceptional customer service experience. I couldn't have asked for a more pleasant person. She was very sympathetic and addressed my needs with speed and caring. I got a call from Gerber within the hour and were very friendly! Many thanks!
IL - 5948 N Northwest Hwy, Chicago - 10/9/10
John - General Manager of Gerber - Norwood Park - Chicago - Northwest Highway was just fantastic at finding the simplest and best solution to fix the dents in a panel of my car above the driver side front tire.
IL - 8250 N Skokie Blvd, Skokie - 10/9/10
We particularly appreciated the speed with which the repair was done.
IL - 3425 N Halsted St, Chicago - 10/8/10
Just wanted to write a note to say thanks…A rock hit my 2001 Honda Accord window on Monday morning and shattered the entire back windshield. I took the car in, and was greeted with really friendly service from Will--I didn’t catch his last name--I’m pretty sure he works in a different department-- but he was very helpful and kind. Please pass the ‘ thank you’ on!
IL - 3425 N Halsted St, Chicago - 10/8/10
We needed a last minute replacement of our windshield. I called this morning and was able to get someone to come out and do it for us. Abel did a great job. We had the windshield replaced quickly.
IL - 1060 W Huron St, Chicago - 10/8/10
Sam and Gerber made a very bad Friday into as easy an experience as possible! The repairs were made quickly and my car looks! I can't thank them enough for all their help!
IL - 900 E Ogden Ave, Naperville - 10/8/10
Joe and his secretary were very nice and so helpful. My car was in and out so fast and they made everything very convenient.
IL - 5948 N Northwest Hwy, Chicago - 10/8/10
Great service and John made me feel very comfortable.
IL - 8250 N Skokie Blvd, Skokie - 10/8/10
David Martinez helped me and he gave me very good service. The car was ready within 3 days.
IL - 2360 Ogden Ave, Downers Grove - 10/7/10
I can't help but highly Wreck-ommend Geber Collision & Glass to all my friends, family and associates, Rick Kostner and his Downers Grove Gerber Collision & Glass team are remarkable. The work they did on my vehicle was factory perfect. They are all true professionals and interacting with them was a pleasure.
IL - 8250 N Skokie Blvd, Skokie - 10/7/10
DAVID MARTINEZ WAS VERY HELPFUL AND GOT ME IN A TIMELY MANNER. VERY SATISTIED AND WILL USE YOUR SERVICE AGAIN.
IL - 8250 N Skokie Blvd, Skokie - 10/7/10
The service at Gerber and the representative David Martinez was excellent.
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