Illinois Feedback
IL - 8250 N Skokie Blvd, Skokie - 10/19/10
I called for and estimate, and the same day a technician came out to my place of employment. He was honest, straightforward, and knowledgeable. He explained to me the process of fixing the glass and the reason it could not be fixed. The next day a new technician came out to replace the glass. Again, an honest, straightforward and knowledgeable technician, explaining what was going to be done. The replacement was clean, no left over debris, and fast. I cannot say enough good things about your service technicians. Both of them were beyond great!!!!! I would never hesitate to recommend your service. The price was reasonable the service excellent!!!!!
IL - 16100 Suntone Dr, South Holland - 10/19/10
The service was very good.
IL - 20445 Milwaukee Ave, Buffalo Grove - 10/18/10
For the last 10 years, we had used the great services of Gerber in Buffalo Grove. We had there just about every car we own. The service is friendly, and VERY professional. When they give you a start and finish date, it is always on time. Tom-the Production manager, is a master at GOOD customer service, and the quality of his work is perfect. I would strongly recomend The Gerber facility in Buffalo Grove to ANYONE. Many thanks, Yohay H Buffalo Grove IL.
IL - 2360 Ogden Ave, Downers Grove - 10/18/10
Staff always polite and courteous and helpful. Information is always correct and organized. Staff efficient and friendly and professional. Office and surroundings clean and tidy every time I have been there.
IL - 1060 W Huron St, Chicago - 10/18/10
Sam is the best, he took care of everything for me and then some!! The car looks wonderful, I hope I don't ever have to use your services again, however if I do, I would not go anywhere else.
IL - 5948 N Northwest Hwy, Chicago - 10/18/10
No one likes getting into a accident but if you do, go to Gerber!!! They provided Friendly and Professional help and they got me back into my car in no time.
IL - 4718 Southwest Hwy, Oak Lawn - 10/18/10
I would like to say that your company has the best collision service I have ever dealt with. Thank you for your professionalism.
IL - 8250 N Skokie Blvd, Skokie - 10/18/10
My adjuster Jim H was very courteous, knowledgeable, and efficient. It was a pleasure dealing with him. I felt well taken care of by him.
IL - 8250 N Skokie Blvd, Skokie - 10/18/10
I am writing you to let you know that I had an outstanding experience with your company, and in particular with one of your estimators, James Heitzman. My vehicle incurred $4,000 worth of body damage in an accident and my insurance company (USAA) referred me to the Skokie Boulevard location for the repairs. James was so attentive in explaining to me repairs were needed, the cost, the timeframe, and most importantly keeping me constantly appraised of the work progress and stimated finish date thru multiple phone calls to me. I very much appreciated the attentiveness and the repairs are flawless. James is excellend at what he does, and is a credit to your organization and an asset that I do hope you will recognize. Thank you again for a marvelous experience and I do appreciate the great customer service I received.
IL - 8250 N Skokie Blvd, Skokie - 10/17/10
My contact person was Jim (sorry blocking on his last name) who was excellent to us through the auto body repair that was done on our 2002 Toyota Prius. He dealt very professionally and very personably with examining our repair needs. He coordinated superbly with our auto insurance USAA and saved us money. I cannot but give Jim the highest rating in handling our auto body needs.
IL - 8250 N Skokie Blvd, Skokie - 10/17/10
Excellent and very professional service. I would definitely recommend them.
IL - 1060 W Huron St, Chicago - 10/16/10
This shop does great work. They have repaired my vehicle twice with no problem. They were understanding and even worked with me on picking up the vehicle after hours.
IL - 8250 N Skokie Blvd, Skokie - 10/16/10
As usual, your repair was done perfectly and efficiently. David Martinez was very professional and thorough and completed my work in record time. I would highly recommend him and continue to use him in the future. Keep up the good work!!!!
IL - 3425 N Halsted St, Chicago - 10/15/10
I was very pleased with the service. I told them I really needed the car by Friday and it was delivered as promised and the job looked good.
IL - 1060 W Huron St, Chicago - 10/15/10
The serivice was the best, fast, good and efficient. Mr. Sam Rihani was very nice and helpful, explained everything in details and kept me updated. I would like to thank him for the great service he provided.
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