Illinois Feedback
IL - 400 W Grand Ave, Elmhurst - 2/22/11
I appreciate the comprehensive service from everyone involved with the repair of my car. Paul Pennella deserves kudos for superior customer service, as he continually updated me throughout the repair. There were no surprises. And the finished product is a restoration delight. Thanks!
IL - 3425 N Halsted St, Chicago - 2/22/11
The service from Gerber was outstanding. Raul Rodriguez in particular was great. He was attentive and kept me updated with the progress on our car. Our insurance company was a pain, but Gerber handled their end beautifully and helped keep the insurance company at arm's length. Their attention to detail was remarkable, and it looks like we have a new car. Highly recommend!
IL - 275 Sundown Rd, South Elgin - 2/22/11
It took eight days for the repair, but Gerber paid for the rental, and my car looks great.
IL - 2664 Green Bay Rd, Evanston - 2/21/11
Thank you for putting a _______ on my oldsmobile Aurora fender, and taking the dent out. Thank you for your kindness and help.
IL - 1904 Lehigh Ave, Glenview - 2/21/11
Car was completed on time and the repair work looks brand new. Thank You.
IL - 1880 La Salle Ave, Naperville - 2/21/11
My wife recently was involved in an auto accident involving our Chevrolet Suburban. I contacted my insurance company (AMICA) and they recommended Gerber to repair the damage. I contacted the Gerber Collision Shop in Naperville, Illinois and spoke with the manager, Joe Swantek. To make a long story short, I now have our Suburban back, looking like new and am very pleased with the service that was provided to us. Mr. Swantek maintained telephone contact with us keeping us posted on the details of the repair. The job was finished in a very timely fashion, and the quality of the work is excellent. We are very happy with the work that Gerber did for us. If we ever need collision repair again (and I hope we will not), we will definitely go to Gerber in Naperville, Illinois.
IL - 1321 W Rt 134, Round Lake - 2/21/11
I had a positive experience with the folks at my local Gerber. I would recommend them to anyone!
IL - 1001 Remington Rd, Schaumburg - 2/21/11
Gerber is a great company. Unfortunately this is my 3rd time using their services, but each time I have had great service from everyone int he process. Jennifer making the appointments and answering questions and coordinating with Enterprise. To Tom's original quote process to follow up calls & most importantly getting my car to me quickly and repaired correctly!!
IL - 6200 Berkshire Dr, Crystal Lake - 2/20/11
I was very pleased with the prompt and thorough work done by Gerber. The staff was courteous, accomodating, and knowledgeable. I would highly recommend Gerber to my family and friends.
IL - 8250 N Skokie Blvd, Skokie - 2/20/11
"I would like to commend Estimator, David Martinez, from your Skokie shop for providing excellent customer service during my recent repairs at Gerber. Mr. Martinez acted professionally and was very responsive to my needs and comes highly recommended! A very capable "assist" also goes to Sam, Skokie Shop Foreman... Sincerely, Daniel "
IL - 3425 N Halsted St, Chicago - 2/19/11
During a blizzard, my car windows were destroyed by flying debris, and the interior was blanketed with snow. I had no prior experience with this degree of repairs, and I didn't know what to expect, but between Gerber and my insurance company, the process and repairs turned into a very pleasant experience. Friendly staff and quality work were much appreciated during such a frustrating ordeal. Thank you!
IL - 1880 La Salle Ave, Naperville - 2/19/11
I had such great service at Gerber. Michelle at the Naperville location was courteous and the service was efficient and well done. My car was completed in less time than the estimate and I would recommend this company to anyone.
IL - 1001 Remington Rd, Schaumburg - 2/19/11
These days it isn’t that unusual to come away from a transaction or interaction with a company feeling like it was less then what it should have been. I just want to say thank you to both of you as your knowledge, courtesy and professionalism helped a great deal…..it’s nice to know there are still people who care enough about their jobs to do them the right way…….now, with what feels like a lot of irony, I hope I don’t have to deal with either of you again for some time to come. Thanks again, and have a great weekend.
IL - 2360 Ogden Ave, Downers Grove - 2/18/11
"I am writing to tell you about my very favourable experience with Gerber's Mr. Rick Koestner, the General Manager in Downers Grove IL. I drive a 1999 infiniti Q45 that I have maintained very well. As Rick related, it is not uncommon for someone to do what I did, back into my son's car parked at the end of the drive. Luckily the only damage was a 2 foot long back mark. I had tried, unsuccessfully, to remove this mark with rubbing compount. I asked Rick for an estimate to repair my bumper and when he saw it, he said "We can take care of that, let me grab some things". After the first attempt he said "I need to grab a dfifferent solution". He hustled back inside, and returned to completely remove the damage to my bumper. I left Gerber feeling releived that my car was again looking like new and most impressed with ... read more
IL - 2664 Green Bay Rd, Evanston - 2/18/11
I had some minor paint and body damage after a collision. It was my first accident, so I didn't really know what to expect. They were recommended by my insurance company and were close to public transportation, so I decided to go with them. I'm very impressed with the quality of their work. Their customer assistance was excellent as well--very friendly! They also finished the work within 3 days, which was much appreciated. Heaven forbid I have another car accident, but I would definitely go back to Gerber if that were to happen.
Sell Your Body Shop
Sell your repair facility to North America's leader in collision repair.
Connect with our acquisition team to get started.
Lifetime Guarantee
We proudly stand behind our repair work for as long as you own your vehicle. Learn more about our Lifetime Guarantee.
