Illinois Feedback
IL - 400 W Grand Ave, Elmhurst - 3/17/11
THIS IS THE 2ND TIME I'VE USED GERBER AND I COULDN'T HAVE GOT BETTER CUSTOMER SERVICE. MY CAR LOOKS GREAT, THE WORK WAS DONE ON TIME BY MANAGER PAUL PENNELLA AND HIS PROFESSIONAL TEAM AND THANKS LACEY FOR THE PROGRESS REPORTS.
IL - 5948 N Northwest Hwy, Chicago - 3/17/11
Fantastic service. Just an overall wonderful, professional job.
IL - 5948 N Northwest Hwy, Chicago - 3/17/11
Excellent service from the estimate, to labor and to picking up my car in a timely manner.
IL - 1001 Remington Rd, Schaumburg - 3/17/11
Great experience at Gerber. Very pleasant, professional, prompt, and thorough! The work on the car was completed a day ahead of the projected time, which saved money on car rentals, too. Thank you!
IL - 8250 N Skokie Blvd, Skokie - 3/17/11
WE ARE VERY PLEASED WITH THE SERVICE WE RECEIVED. WE APPRECIATE THE FAST SERVICE---WORK WAS DONE IN LESS TIME THAN WE WERE TOLD. THE STAFF WAS VERY HELPFUL AND COURTEOUS.
IL - 8250 N Skokie Blvd, Skokie - 3/17/11
I could not be more satisfied with the service. I will recommend Gerber to those inquiring about body work in the future.
IL - 400 W Grand Ave, Elmhurst - 3/16/11
It was such a pleasure doing business with the staff at Elmhurst IL. They did a great job, were nice enough to call with updates, and in addition beat their completion date by four days. The car looks great, rides well, unless something changes.. my opion is an excellent job. Yes, I will refer to others. Thanks
IL - 1880 La Salle Ave, Naperville - 3/16/11
"Both Joe and Michelle who I dealt with were very cordial, professional and caring. They went the "extra mile" in making sure that all my questions were answered and that the repair I needed done was handled as seamlessly as possible. I was very pleased with the quality of the work that was done and with them completing the work sooner than what they originally forecast. Their demeanor and service made an unpleasant situation of needing to get my damaged car repaired into a very efficient and easy process. My thanks to them for caring so much about their customers."
IL - 5948 N Northwest Hwy, Chicago - 3/16/11
I had my car damaged in my parking lot and had to have a new bumper. I took my car to Gerber on Northwest Hwy in Chicago. Andi and John were terrific. They were extremely courteous, helpful and did a terrific job. My car was in on Monday and back to me on Tuesday afternoon. The whole situation was painless for me they took care of everything. When I got into my car I was pleasantly surprised to find that my car had that new smell to it. They had cleaned the interior of my car as well. What an added bonus, I really wasn't expecting that. So in all I have to say they are the best. Great service and great people.
IL - 5948 N Northwest Hwy, Chicago - 3/16/11
It was frustrating that just after getting long overdue body work done a truck took the passanger side mirror off. The offender wanted three estimates and Gerber came in least expensive. It was taken care of promptly with very little wait. Before I found Gerber, I replaced another mirror by going to an autoparts store and then had my regular engine repair guys put it on. Gerber was a much more time and money efficient way to take care of the problem. Thanks!
IL - 4718 Southwest Hwy, Oak Lawn - 3/16/11
The performance of the Gerber Collision & Glass located in Oak Lawn, Illinois, exceeded any possible expectation. -- Brian and Beth (et al.) were quite friendly and professional. Within three days (March 14-16, 2011), my car's body-work was completed. I extend my sincerest thanks to all.
IL - 7041 W 153rd St, Orland Park - 3/16/11
The experience was very positive. Mike Ambriz was very helpful, new his stuff and very pleasant to work with. He answered all my questions and I got my car back sooner than I had expected. I will definitely bring my car back to this location.
IL - 8250 N Skokie Blvd, Skokie - 3/16/11
Gerber's James Heitzman was very considerate and helpful throughout the process. He called when the work was estimated and told me what to expect my costs to be. These were not exceeded. He honored my request to get the car back by a certain time. Great to work with a company whose people are attentive to customers!
IL - 8250 N Skokie Blvd, Skokie - 3/16/11
My service was excellent. I was taken care of immeditely. I received regular updates by Jim on the repairs and I received the car ahead of schedule. The work was well done. All of the staff seemed eager to help.
IL - 8250 N Skokie Blvd, Skokie - 3/16/11
I was happy with the work done and David, who helped me was very friendly and helpful. He wanted to address all my concerns and questions. I returned to Gerber a few days later with questions and he was again very helpful. This is the second time I have used Gerber and I was very happy with the results both times. I would recomend you to others. And again I was impressed with Davids service. Thank You!
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