Illinois Feedback
IL - 8250 N Skokie Blvd, Skokie - 1/20/12
I called for a water pump problem.and Dina took care of everything, set up the tow and kept me informed. Eric was great when I picked up as well.
IL - 900 E Ogden Ave, Naperville - 1/18/12
Without a doubt the absolute BEST service from Joe and Michelle. Each time I called or my friend called, we were treated with respect, kindness, and perfect service. Both Michelle and Joe ARE wonderful indivduals that take their job seriously and are obviusly proud of their work. Thank you both for putting service back into customer service! And my car looks brand new, drives wonderfully, and now I am proud of your work! Thank you very much!
IL - 4718 Southwest Hwy, Oak Lawn - 1/18/12
A-1 organization from start to finish. Estimate clearly explained. Professional on the phone. Tues and Thurs status call was unexpected and a very nice touch. Car was ready when promised. Car looks beautiful. Hopefully I will not need another repair, but I would highly wreck-ommend Gerber!!
IL - 1060 W Huron St, Chicago - 1/18/12
I just wanted to send a note of gratitude to the West Huron location, and specifically to Tim. I dropped my car off on a Saturday and found out that Tuesday I needed to go home for a funeral. Tim and his colleagues fielded mutliple calls from me asking on the progress and to meet an earlier deadline of Wednesday or Thursday morning. They always gave me a clear and honest update and then went the extra mile to have my car ready for me Wednesday night. I cannot say how much I appreciated their doing so. They made a difficult time and situation less stressful by going above and beyond. Thank you very much for your hard work and kindness.
IL - 20445 Milwaukee Ave, Buffalo Grove - 1/17/12
This January I had the first collision of my life! I was extremely anxious that the processes would be long and difficult. Gerber Collision was AMAZING! I was able to make my appointments on the exact days and times that I needed. The rental process was a breeze. My car actually looks better than it did before the collision! Thanks Cindy M. for making my first car accident a completely pain free experience!!!
IL - 6200 Berkshire Dr, Crystal Lake - 1/17/12
Work was done professionaly and on time quoted. Good job will recommend.
IL - 5948 N Northwest Hwy, Chicago - 1/16/12
Thank you to everyone at this location. They went above and beyond my expectations.I would recommend this Gerber location to anyone who needed body repair. They are the best!
IL - 8250 N Skokie Blvd, Skokie - 1/16/12
I was impressed by the efficient and professional way Gerber managed the repair of our Camry. Details -- such as making a call directly to the responsible insurance company, coordinating a car rental, giving frequent updates on repair schedule, and forwarding updated info to the adjuster -- were done without my having to request them. The repaired and spotless car was returned within the estimated time period too.
IL - 1001 Remington Rd, Schaumburg - 1/15/12
The service provided was very professional. They informed me with everything that was going on, which was really appreciated. The staff was very friendly and helpful. The staff listened carefully and tried to help to the best of their ability. I would recommend this location to anyone else who needs a collision/glass repair.
IL - 6801 Mill Rd, Rockford - 1/14/12
This was not my first time to have Gerber's help. So, repeat business says something. This was a fender bender in a parking lot during the holiday season. I am very pleased. The car was ready a day before the due date. Thank you for tha.
IL - 8250 N Skokie Blvd, Skokie - 1/14/12
Many thanks go to David Martinez for his handling of my repairs this past week. He provided fast, efficient information on my car and gave me wonderful, polite, accurate feedback as needed. The repairs were done well and within the designated amount of time. I am very pleased with the way my car looks and feel that a GREAT amount of that is thanks to David.
IL - 1060 W Huron St, Chicago - 1/14/12
This was my second experience working with Gerber. I am a Jeep lover and my first Jeep was involved in an fender bender after a Bears game. This amounted to several thousand dollars of work and Gerber did a great job. This 2000 Jeep is still on the road with my teenage daughter at the wheel. My second brand new 2011 Jeep was involved in a more serious collision which required even more complex work. Once again Gerber was fabulous with their service. I have a very busy travel schedule and Gerber accomodated my schedule to match my need to get the car back for my job. I hope I never have another accident -but I probably will -and if I do I will be back with Gerber.
IL - 3425 N Halsted St, Chicago - 1/14/12
I had some minor collision repair done on my car, but it looks like my car got a facelift! Roddis did a great job keeping me updated on progress and the staff were very courteous and helpful. Great job!!
IL - 1904 Lehigh Ave, Glenview - 1/13/12
This is the third time I've been to this shop and remain impressed by how well they take care of their customers. They inform you about progress and do excellent work. Special applause to Tony. Thanks so much Glenview Gerber!
IL - 1904 Lehigh Ave, Glenview - 1/12/12
Hieu Le did a great job providing me with estimate and arranged time for me to bring in the car and also kept me informed about the repair status in 2 days. The final repair is done in 3 days and the result is very good. I will give him a satisfaction score of 10. Thanks.
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