Illinois Feedback
IL - 8250 N Skokie Blvd, Skokie - 5/4/12
Great customer service! Thank you guys for taking care of my Corolla and highlander!
IL - 6801 Mill Rd, Rockford - 5/4/12
Nice job on repair
IL - 2664 Green Bay Rd, Evanston - 5/4/12
Staff was informative & courteous. Car was done ahead of schedule. Thank you!!!!
IL - 400 W Grand Ave, Elmhurst - 5/4/12
Professional, friendly, kind and courteous employees. Their goal is perfection for their customers and the strong desire to make sure their work meets all the requirements and expectations of the customer. Excellent work. Thank you, Matt, and thank you Gerber.
IL - 6200 Berkshire Dr, Crystal Lake - 5/4/12
best service ever. got the car back in one day and it looked great
IL - 6200 Berkshire Dr, Crystal Lake - 5/4/12
Work was done very well...car looks new again.
IL - 20445 Milwaukee Ave, Buffalo Grove - 5/4/12
Entire process went smoothly. Everything from seeing and evaluating damage, filing report with USAA, and handling rental car arrangements went smoothly. The repairs were handled well, completed earlier then estimated and looks great. The men and women whom I had been in contact with were pleasant, respectful and knew their jobs. Well done!!!
IL - 6801 Mill Rd, Rockford - 5/3/12
I was highly impressed with not only the quality of the repair to my car, but the professionalism shown by every single person who greeted me. This is like no other repair shop that I have seen before - will recommend Gerber to everyone! Thank you, Al! You made sure I understood the damage and the repairs. I didn't have to even think about working ith my insurance company - you did it all! Thank you to all the office staff. Everyone is great!
IL - 7041 W 153rd St, Orland Park - 5/3/12
I recently had an accident, for the 1st time in 25 plus years. Not knowing were to go for repairs my insurance company suggested a Gerber repair shop near my home. My auto is a 2001 Nissan Maxima with 35,000 miles and is like part of my family, if you know what I mean. From my first phone call to Crystal, who had a flat bed tow truck, because of steering problems, come to my home and bring the car to Gerber, to Andrew who was the adjuster, to Mike who is the General Manager who supervised the repairs to my auto,was a pleasant experience under difficult circumstances. Especially Mike, who went above and beyond to make me happy and keep me informed of the repairs. My auto was brought in to the shop on Monday afternoon for body and tie rod repairs and was finished and ready to be picked up by Wednesday evening 2 days later. It looks and ... read more
IL - 7902 Forest Hills Rd, Loves Park - 5/3/12
I would recommend this shop to anyone. They did a top notch job of repairing and cleaning my car. I would never take my car to anyone else.
IL - 3006 W IL Route 120, McHenry - 5/3/12
Awesome place. Very professionl and polite! Not the first car that I took there but they did a fablous job as usual!! Would take my car there again if necessary!! Thanks Eric!!
IL - 16100 Suntone Dr, South Holland - 5/3/12
Jose and the Receptionist were fantastic! Excellent, Quality and Service. They were personable, polite, empathetic and very helpful. GIVE THEM A RAISE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
IL - 6801 Mill Rd, Rockford - 5/2/12
Service was good. Would recommend Gerber to friends/family.
IL - 4718 Southwest Hwy, Oak Lawn - 5/1/12
This is to say THANKS to the team at Gerbel located 4718 Southwest Highway Oaklawn Il for doing a great job on repairing my car and accommodating me as well because I was out of town due to work while my car was being repaired but i had great assurance from them that the damage to my car would be restored back to the way it was prior to the damage,,, I highly recommend this location because of the GREAT CUSTOMER SERVICE they provide.They went above and beyond for me while my car was being repaired by them. A special THANKS to the Manager of this location and JOSE (Estimator) for assisting me in the most valuable way. Can not thank you both enough.... It is always good to receive great customer service when you least expect it,, This team at this location is very pleasant, caring and go above and beyond for you, I feel they deserve high ... read more
IL - 21319 Central Ave, Matteson - 5/1/12
the service i recieve was great. I would highly recommend anyone to gerber collision
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