Illinois Feedback
IL - 21319 Central Ave, Matteson - 6/8/12
The service I had a Gerber Collision & Glass was outstanding for a number of reasons. Teresa got me in as soon as I called to make the appointment and the bag that she gave me to put my stuff in when I cleaned my stuff out was a nice bag. Next Louie was thorough when he explained to me what needed to be done to my car and he was I liked the he called every 2 or 3 days and gave me updated on the status of my car, that way I was able to have an idea of how much gas I needed to keep in the rental car :). When I went to pick up my car today I was very pleased with how it turned out. If I ever need to have body work done on my car again I will bring it back to Gerber in Matteson.
IL - 8250 N Skokie Blvd, Skokie - 6/8/12
David Martinez was extremely professional; was kept up -to-date; repairs and service a "10"!
IL - 8250 N Skokie Blvd, Skokie - 6/8/12
Service was excellant and I was kept well informed
IL - 8250 N Skokie Blvd, Skokie - 6/8/12
I picked up my vehicle today looked great. thank you for the good service
IL - 8250 N Skokie Blvd, Skokie - 6/8/12
Mr Hershberger didnt only exhibit courteousness friendliest aditude during our first meating at Gerber but displayed the kindliest and accomodating personality where i felt very much attended to at the time that any customer needed the most. he showed interest and willingness to listen and answer questions and concerns and most of all explained everything in detail with assurance for cust satisfactiobn. he cetainly is an asset to this company and a model for all employees. He is highly commended for doing such a wonderfull job. More power to you Mr Hershberger keep up the good job and god bless you allways. Fairwell allways Corazon
IL - 1001 Remington Rd, Schaumburg - 6/8/12
The work was done well and quickly, and we were kept in the loop about what was happening. It was like the daily call from the nurse when a family member is hospitalized!
IL - 8250 N Skokie Blvd, Skokie - 6/7/12
DAVID WAS HELPFUL. HE KEPT ME UP DATED WITH THE REPAIRS. I WILL COME BACK TO GERBER. I RECOMMEN THAT U SEE DAVID IF YOU GET INTO A AUTO COLLISION HE WILL MAKE SURE THAT YOUR AUTO WILL BE FIX THE RIGHT WAY, AT GERBER! THEY ARE THE BEST,THANKS LUIS MORALES
IL - 8250 N Skokie Blvd, Skokie - 6/7/12
lOOKS LIKE A VERY GOOD JOB. FIISH TIME WAS VERY GOOD. THANKS. BOB BRIGHAM
IL - 8250 N Skokie Blvd, Skokie - 6/7/12
GERBER COLLISION WS VERY HELPFUL WHILE FIXING MY CAR THEY KEPT ME UPDATED AND FULLY AWARE OF WHAT WAS GOING ON .I WILL DIFFENETLY BE BACK
IL - 8250 N Skokie Blvd, Skokie - 6/7/12
PEOPLE AT GERBER WERE VERY FREINDLY. CALLED WITH MANY UPDATES.
IL - 8250 N Skokie Blvd, Skokie - 6/7/12
EXCELLENT QUICK SERVICE. GREAT COMEBACK. KEPT INFORM DURING THE PROCESS.
IL - 5948 N Northwest Hwy, Chicago - 6/7/12
I had a very good experience at this Gerber location. Andi was super.. she.has a wonderful personalityy and does everything she can to please the customer. I would definately go bavk
IL - 2664 Green Bay Rd, Evanston - 6/7/12
The experience was totally positive. The work done was excellent, as was the service and communication. Thank you!
IL - 400 W Grand Ave, Elmhurst - 6/7/12
"I needed a piece of trim re-glued on my classic 91 Mercury, Capri convertible. It's in mine condition, so I brought it to your shop because I had work done by your group on one of my other cars and was completely satisfied. Matt Henneken was the person assigned to give me the estimate for the work and as I explained my problem he just smiled, asked for my keys and in 10 minutes returned the car to me "fixed". I offer to pay but he refused and just asked me to come back again when I have serious work to be done. I'm sure I will be back and I will recommend Gerber to all my friends in need of auto or glass repair. Matt is a great representative for your company and I'm sure he brings in extra business with his positive customer attitude. Thanks Again."
IL - 300 Washington Ave, La Grange - 6/6/12
The customer service was excellent. Chris kept me informed every step of the way. The finished product was superb - the car looks and feels brand new and there was over $16,000 of damage. It took a little longer than they first thought but I appreciate the qualtiy control to make sure the job was done right and they worked with me to help with a rental car so it really was not an inconvenience. Every one at the shop - especially Chris and Laney - were very professional and seemed to really care about me - the customer. I would recommend them in a minute.
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