Illinois Feedback
IL - 8250 N Skokie Blvd, Skokie - 7/28/12
Great service and my Sienna looks like new, great quality service and excellent Job, Thanks Gerber.
IL - 8250 N Skokie Blvd, Skokie - 7/27/12
Great job communicating- easy to work with- car looks GREAT!!!! Thanks!
IL - 8250 N Skokie Blvd, Skokie - 7/27/12
Great service, speedy turn around. Very helpful and knowledable. Was able to talk whenever we called with questions. Matt did everything possible to get all the repairs covered and done quickly.
IL - 8250 N Skokie Blvd, Skokie - 7/27/12
I WOULD RECOMMEND ANYONE TO GERBER IN SKOKIE; THE TEXT MESSAGING SERVICE ABOUT THE PROGRESS OF MY REPAIR WAS FANTASTIC; I DID NOT HAVE TO CALL AND CONSTANTLY CHECK TO SEE IF MY CAR WAS DONE. EVERYONE IN THE OFFICE WAS RESPECTFUL AND INFORMATIVE; THEY ALSO HANDLED MY RENTAL CAR, SO I DID NOT HAVE TO DO IT. IN MY YEARS OF GETTING VARIOUS CARS FIXED, GERBER HAS BEEN THE BEST.
IL - 8250 N Skokie Blvd, Skokie - 7/27/12
work met expectations. Turnaround time met expectations.
IL - 8250 N Skokie Blvd, Skokie - 7/26/12
Gave regular updates on repair progress via voice mail and text messages, 1-2 times a week for 5 weeks. Receptive to comments and fixed all concerns from our initial inspection within 1 week. Office and repair staff very patient when I was trying to schedule for final inspection. Work completed 3 weeks ahead of computer set schedule. Restored 2011 car with 50 % damages to previous new appearance. Would recommend Gerber. Thank you.
IL - 8250 N Skokie Blvd, Skokie - 7/26/12
great service!
IL - 8250 N Skokie Blvd, Skokie - 7/26/12
My experience with Gerber was excellent, both in their customer service and the quality of their work. The initial estimate and final cost were both very reasonable. Although I expected to leave the car for the entire week, the work was completed in less than 4 days. I received calls, as promised, to provide an update about the work being done. When the car was ready, the work was excellent and looked in better condition than prior to the recent collision. I would recommend Gerber to family, friends, and colleagues without hesitation.
IL - 8250 N Skokie Blvd, Skokie - 7/26/12
The customer service and the repair work were excellent! I am very satisfied with the attention my vehicle and I recieved from david and the rest of Gerber. The is the second time that I have occastion to patronize gerber and I have not been let down. I will recommend Gerber with anyone that needs collison repair with confidence.
IL - 20445 Milwaukee Ave, Buffalo Grove - 7/26/12
I recommend Gerber to my friends for their collision and glass service.The service is very good. Thank you
IL - 3425 N Halsted St, Chicago - 7/26/12
To whom it may concern: I recently had collision repair to my auto and really want to give huge accolades to Cecilia (unsure of spelling) Garcia. When I dropped my car off I had limited time to check-in and she did everything possible to help me not miss my flight. An estimator (is that what you call them?) was not available and she took control of the situation and I was in-and-out in fifteen minutes. When I picked up my car she remembered me, my car, and situation. She was so personable and expedited the entire process from start to finish. If she was an employee of mine I would never let her go…. Her knowledge, professionalism, and personal touch is one in a million. Just thought you should know that you have a team member that definitely adds value to your brand. All the best, Jimy Shannon
IL - 1904 Lehigh Ave, Glenview - 7/25/12
Hieu was very courteous and kept me fully informed at all times. Car looks as I would expect, like new. Always great service from the Glenview Lehigh location.
IL - 8250 N Skokie Blvd, Skokie - 7/25/12
Gerber Auto collision services was very expedient in repairing my vehicle. David was extremely professional in answering all my questions and ensuring i stayed well informed. I will definetely useyour services again.
IL - 8250 N Skokie Blvd, Skokie - 7/25/12
Great service thanks.
IL - 8250 N Skokie Blvd, Skokie - 7/25/12
The repair experience was quick, easy and done well. My bumper looks great. Everyone I dealt with was courteous and professional. I would definitely use them again (although I hope I won't need to).
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