Illinois Feedback
IL - 8250 N Skokie Blvd, Skokie - 8/1/12
Thank you for the great service. David kept me informed through out the repair process. Your staff did a wonderfull job on my car and it looks great. Thank you again.
IL - 8250 N Skokie Blvd, Skokie - 8/1/12
Very courteous service. The repair was addressed immediately, from the estimate to the repair. I did not have to wait long. They are even very honest!! They found $40 that my wife had lost in our vehicle. When I got in my car I found the money in the cup holder!! Wow
IL - 21319 Central Ave, Matteson - 8/1/12
im very satisfied with the work done on my vehicle,it looks brand new !!! thanx gerber
IL - 1880 La Salle Ave, Naperville - 8/1/12
My 2010 HHR was the innocent victim of a parking lot hit-and-run. Upon recommendation of my insurance company, I took it to Gerber on LaSalle Street in Naperville, IL.. The estimator, Jason, and Stacia, who was at the desk, could NOT have been nicer. A thorough estimate was done, and since I was going to get a complimentary Enterprise rental, decided to have the work done there. In only 5 days, they got everything fixed, and when I picked up my car, I wondered if they had painted the whole thing or just the front where it was damaged, it looked so good! They were very good about contacting me with progress reports and keeping me informed--very important, since this is the first time I've ever had to have this sort of work done! Everyone was patient and polite and a great hand-holder! If the unfortunate ever happens again, I would ... read more
IL - 900 E Ogden Ave, Naperville - 7/31/12
I have brought our family cars to this Gerber location for a number of significant repairs and the work done has always been great with fair prices for the high quality provided. Recently I scraped the side of my car on a parking bumper and thought I was looking at a repair in the high hundreds of dollars. Joe and his staff provided me with a couple repair cost estimates and also offered to try and buff it and use touch up paint for free. The free repair looked fine given that my other options were to spend $500-$1,000 for a more complete repair. I really appreciate the help to save money during this down economy and will definitely keep bringing my cars to this Gerber location for future repairs. Customer service is personalized and there is a real dedication to providing quality repair work. You can't go wrong coming to this location if ... read more
IL - 8250 N Skokie Blvd, Skokie - 7/31/12
GREAT AND FRIENDLY SERVICE! i FELT VERY TAKEN CARE OF IN A TIMELY MATTER. THANK YOU! MY CAR LOOKED GOOD AS NEW.
IL - 8250 N Skokie Blvd, Skokie - 7/31/12
Great customer service by David Martinez. He called kept me inform my car looks great! Will recommend!
IL - 8250 N Skokie Blvd, Skokie - 7/31/12
The service provided at Gerber was wonderful david kept me up to date with the repairs and Yesenia Ortiz was also very helpful thanks
IL - 16100 Suntone Dr, South Holland - 7/31/12
High quality service all around. Done in a week. I am very satisfied.
IL - 3425 N Halsted St, Chicago - 7/31/12
The service at Gerber was excellent. Raul Rodriguez, who managed my repair, was superb in giving me good and honest advice. He communicated clearly throughout the process and made everything easy on me. I am extremely satisfied with the quality of both the work and customer service I received on my 2003 Infiniti G35.
IL - 400 W Grand Ave, Elmhurst - 7/31/12
I was in an accident. I was recommended by Farmer's to take my car torecommended/ preferred location. I chose Elmhurst because I work there and spend many hours in the area. When I arrived the Gerber claims adjuster Paul looked at my car and wrote up all damages. Throughout the twelve days it took to repair my vehicle, I was updated on the progress every two to three days. When I went to pick the car up Matt Heneken the production manager was very professional and he and the mechanic that worked extensivly on my vehicle went above and beyond the call of duty to explain everything they did to repair all the damage on my vehicle. I was very satisfied with their interpersonal hands on explainations and the customer care I received at Gerber Collision in Elmhurst. I will recommend any one who needs vehicle service to always consider having ... read more
IL - 2664 Green Bay Rd, Evanston - 7/30/12
I had worked with Gerber before as recommended by my insurance co and knew they would again do a great job.
IL - 19 S Route 59, Aurora - 7/30/12
Service was professional and well done. The phone call periodically to give an update on the progress of the repair was a big help on planning when completion was planned. Pick-up went smoothly and Gerber called Enterprise for me to have the rental picked-up.
IL - 8250 N Skokie Blvd, Skokie - 7/30/12
I am very pleased with the job Gerber did on my car. I'd like to thank David Martinez for being exremely reliable and nice, two thumbs up!!! I would highly recommend that Body Shop to my family and friends. Thank you ROBERT GADZALA
IL - 4718 Southwest Hwy, Oak Lawn - 7/30/12
Quick, timely service. All members of staff were friendly, outgoing and willing to help. Thanks!
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