Illinois Feedback
IL - 3425 N Halsted St, Chicago - 2/26/13
I had great experience a few years ago when I brought my car in for repair. Recently my car needs some work, and Gerber. I was VERY happy with the quality of service received and level of professionalism. These guys are simply AWESOME!!! I would definitely (w)recommend them to all my friends and family members.
IL - 10933 S Central Ave, Oak Lawn - 2/25/13
Don, Romeo, Crystal were all fabulous! Winning team! Considering the circumstances that brought me to them, they made it a positive experience. Communication was second to none. Never too busy to answer my questions, and I had plenty! You have develpoed a superior team and should be very proud of them. I have been in Customer Service for twenty five plus years and have never experienced such a great team! They deserve recognition for all of their efforts. Keep up the great work! Sincerely, Darlene R Spencer
IL - 5948 N Northwest Hwy, Chicago - 2/25/13
This is the 2nd time I have had my car repaired @ Gerber NW Hwy. This time only 5 days! Professional, prompt, awesome. Thank you!
IL - 6801 Mill Rd, Rockford - 2/23/13
Just picked up my vehicle yesterday evening and it looks fantastic, Thanks Gerber!
IL - 1904 Lehigh Ave, Glenview - 2/23/13
Hieu Le was very profesonal,your shop did an excellent job repairing my nissan,very satisfied.
IL - 1321 W Rt 134, Round Lake - 2/23/13
My brand new car was rear-ended. Gerber was recommended by the insurance company for the person who hit me. It was very conveniently located. They stayed in contact with me throughout the process of repair with reasonable timetables. When I picked up my care, ahead of schedule, it was beautiful. It looked and drove like a brand new car again.
IL - 10933 S Central Ave, Oak Lawn - 2/23/13
Just got my car back today, got a new front bumper, fog lamp, and a couple other small things. The car looks great, and I couldn't even tell where the car was damaged. I dealt with Romeo for the most part, and he was helpful and kept me updated throughout the process.
IL - 4545 N Elston Ave, Chicago - 2/23/13
I chose Gerber for my collision repair after having two previous experiences with them. I find their service to be exceptional, and I felt as though the work the was done on my vehicle was outstanding. I also appriciated their constant updates and communication with me on the time line and completeion of my repairs.
IL - 5948 N Northwest Hwy, Chicago - 2/22/13
Great service from Clare and the front desk to the estimater and office manager. This is my second time at this Gerber office and I will not hesitate to recommend them to family and friends.
IL - 5948 N Northwest Hwy, Chicago - 2/22/13
Great customer service and quality work. Work is done quickly and correct. Good all around.
IL - 5948 N Northwest Hwy, Chicago - 2/22/13
This has been an amazing experience - very nice- very knowledgeable. Andy kept me informed every step of the way! Car was repaired perfectly and it looks great! Finished early too! GREAT EXPERIENCE!
IL - 20445 Milwaukee Ave, Buffalo Grove - 2/22/13
"I was exceptionally pleased with the service provided to me - viz: Everyone I came in contact with was courteous, friendly, and thoroughly professional - even going so far as to have a rental car ready for me, offering me a ride home if I needed one, and doing excellent repair work on my car at a very reasonable price. I also saved a considerable amount of money because I paid for the work "out of pocket" thereby avoiding an automobile insurance surcharge and not losing my "safe driver" discount. It was a genuine pleasure to have done business with these people!"
IL - 5948 N Northwest Hwy, Chicago - 2/21/13
1998 Buick Century job was done very well.
IL - 300 Washington Ave, La Grange - 2/20/13
I am very happy with my recent overall experience at Gerber. My State Farm agent recommended them and they were very helpful. Mandy at the front desk was a breath of fresh air, knowledgeable, helpful and friendly. Chris and John keep me informed regarding my car repair status, progression and details of the repairs. It was a stressful time following the collision I was involved in and I am happy to say that ALL the workers at this shop helped me in different ways. When I arrived I was treated with respect, humor and goodwill. I was shown the damage tfound and led through the repair process they would embark upon. This attention to detail and my well being was and still is appreciated. I will recommend Gerber to others and will reiterate to them my wonderful, customer orientated, human, and caring treatment I was shown and truely enjoyed!
IL - 5948 N Northwest Hwy, Chicago - 2/20/13
I want to thank your company for a job well done. Andi Molina greeted me when I brought my car in after a collision. She was kind and very helpful. She answered all my questions and was not pushy or too busy to speak with me. She had genuine personal interest and made me feel comfortable leaving my car even though I was never at Gerber before. The repairs were made quicker than anticipated and the car looks great. Thanks to Gerber for a job well done!
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