Illinois Feedback

IL - 1904 Lehigh Ave, Glenview - 3/20/13

Hieu Le was very friendly, professional and a joy to work with. He kept me informed how the repairs were going almost daily and I would definitely give him a raise.

Barbara Z

IL - 1904 Lehigh Ave, Glenview - 3/20/13

Everything was done in a timely and professional manner. I am very pleased with the service.

RONALD M

IL - 400 W Grand Ave, Elmhurst - 3/19/13

Yelp Review received

Julie C

IL - 21319 Central Ave, Matteson - 3/19/13

Outstanding customer service - Rafeal Garcia is a real assest to your shop. He was wonderful from the minute we arrived to pick up. Went out of his way to accomidate and knew what the customer needed without us speaking a word. You don't find customer service like that anymore. He truly was wonderful and we are very appreciative!!!! I also spoke to Mario Pereira- the GM and he was so polite and gracious. 5 out of 5 stars! Keep up the GREAT work and thank you again!!!!! Michelle :) <3 <3 <3

Michelle W

IL - 1904 Lehigh Ave, Glenview - 3/19/13

Hieu and team did a great job for me as usual from rental car, updates, etc. 10 out of 10 in my book. Thanks, Pat

Pat B

IL - 3425 N Halsted St, Chicago - 3/18/13

A PERFECT 10 - I couldn't have asked for a better experience! From the moment I contacted them to the in-person experience before and after repairs to my vehicle, this was a great experience. Every one of the staff was as nice as could be, but specific kudos must be called out to CONCETTA. She went above and beyond to keep me posted on the repair progress with voicemails and emails - always as fun and pleasant as possible. Customer service of that level is a dying art, so it is a real treat when you see it in action and from the heart. Thanks, Concetta! The repairs themselves were flawless - the vehicle looks brand new - and it was washed/cleaned both inside and out - another unexpected treat. You can be guaranteed that I will be referring any and everyone to you. Thank you, Gerber Collision (Halsted) for giving an unfortunate experience ... a happy ending! read more

Anthony S

IL - 10933 S Central Ave, Oak Lawn - 3/18/13

Service was great, Romeo was wonderful to work with and had a great customer service oriented attitude!

Sarah W

IL - 2664 Green Bay Rd, Evanston - 3/18/13

Everyone was very helpful and made sure everything was done right.

Avery S

IL - 19 S Route 59, Aurora - 3/16/13

I had my 2012 Nissan Altima repaired at Aurora Lake St location recently as it had $12,000.00 dollars worth of damage. Moises and Scott made where very helpful in this very stressful time as they kept me informed along the way and made my vehicle look great. I will recommend all my family and friends to Gerber because of the great quality and service I received from Moises and Scott.

Jeanna G

IL - 3425 N Halsted St, Chicago - 3/16/13

Everyone was wonderful! Francisco was able to see me right away, ordered the part I needed and it was fixed the next day.

Julia M

IL - 3425 N Halsted St, Chicago - 3/16/13

Everyone at Gerber was friendly, knowledgeable and on time. Would recommend anyone to Gerber for collision or glass service.

Mark S

IL - 4718 Southwest Hwy, Oak Lawn - 3/15/13

GREAT JOB ON MY REPAIR....AND GETTING DONE ON TIME!!!!!!!

KATHLEEN B

IL - 4545 N Elston Ave, Chicago - 3/15/13

Shop was great! Finished on time, very friendly and nice. Great customer service. I will never go anywhere else.

Debbie G

IL - 8250 N Skokie Blvd, Skokie - 3/15/13

Great place would defiantly come back here service was quick had my car looking brand new everyone was nice and helpful great experience overall experience

Robert H

IL - 3425 N Halsted St, Chicago - 3/15/13

I don't do social media and prefer to remain anonymous but want to share the excellent service I received from the N Halsted location. My drivers side window had come off the track and was open slightly and would no longer go up or down. Chicago was headed for 3 days of sleet, freezing rain, snow etc. The crew quickly managed to get the window up, back on the track and temporarily taped it shut for me. I had them order the parts needed and within 3 days the parts were in and my window was working perfectly. I previously stopped at the Palatine, Il location to see about the problem I had been having with the window and they were equally pleasant to deal with. The problem with the window was explained to me at both locations and at the time I stopped in Palatine I just did not have the time to spare my car. Thank you to both locations for ... the service. read more

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