Illinois Feedback
IL - 7902 Forest Hills Rd, Loves Park - 8/27/13
My experience was great and the staff was wonderful to deal with. The manager is excellent and his staff is very professional. Especially Jennifer who always has a smile on her face and on the phone. And to Rod for retriving my garage door opener from my rental car.
IL - 19 S Route 59, Aurora - 8/27/13
I arrived at this location at the scheduled time to drop off my car for repair. I soon discovered that I went to the wrong Gerber location! No problem! They quickly transferred my file to the current location, took my car in for service, and got my rental car without any hassle or complaint. They were genuinely happy to help me out and I was so thankful that they took care of the problem so graciously and painlessly. My car was fixed in one day and all went smoothly! Thanks Gerber of Aurora, Route 59!
IL - 3425 N Halsted St, Chicago - 8/27/13
This is my second time visiting this location and my experience was incredibly positive. I was most impressed by Concetta who completed my estimate rather quickly and helped me navigate a couple of my insurance questions. Concetta was friendly and knowledgeable! I received my car a day earlier than promised which was a nice surprise as well.
IL - 19 S Route 59, Aurora - 8/26/13
Service was friendly and fast, as usual! My car looks great!
IL - 5948 N Northwest Hwy, Chicago - 8/24/13
I came to Gerber after accident. When I came to Gerber they took care of me like I was their relative-warm and caring! I met Alexis who was professional and caring like it was his own issue to solve. I liked professionalism and warmth of staff which is rare to see now. Thank you for all! Best wishes-Madlena.
IL - 20445 Milwaukee Ave, Buffalo Grove - 8/23/13
Mark, I just wanted to let you know what a pleasant experience it was dealing with you , and what a great job was done on my daughter's Honda Civic . Not only did you call me every day with updates , the car was finished early . Feel free to forward this to your general manager , or send me his e-mail address and I will . Sincerely, Joe Quain.
IL - 7041 W 153rd St, Orland Park - 8/23/13
Your people were prompt, courteous, and very professional. Repairs were completed, as quoted. I am very satisfied, and will recommend to others.
IL - 3425 N Halsted St, Chicago - 8/23/13
The claim and repairs were handled very well. The car looks great. It was ready when promised
IL - 6801 Mill Rd, Rockford - 8/22/13
I worked with Dan and he was awesome...10!
IL - 7041 W 153rd St, Orland Park - 8/22/13
Very friendly and efficient staff. The vehicle was ready as promised. Jose kept me updated on the status of my vehicle. He also worked within my time constraints and schedule. I would highly recommend this Gerber location.
IL - 900 E Ogden Ave, Naperville - 8/21/13
Great couple of guys at this location. I had a dented front bumper that I thought would need to be replaced. However, Jim suggested I leave it for a couple hours and they would try to hammer it out to save me a lot of money. Joe even helped me out by dropping me off at work in the morning. I came back after work to pick the car up and the dent was gone (barely noticeable from before). A big thanks to both of them. If I ever need any other repairs, I'll be sure to return here.
IL - 21319 Central Ave, Matteson - 8/20/13
i want to applaud Gerber Collision for their outstanding customer service; from their receptionist, Theresa, to their estimator Casey, to their repair techinicians, they all handled me and my car with courtesy, great expertise and professionalism and i would highly recommend this business to anyone in need of car repairs and/or glass/window replacements.
IL - 21319 Central Ave, Matteson - 8/20/13
i want to thank Casey Krivanec out of your Matteson, IL location for doing such an outstanding job in estimating my car repairs; he was very honest about my car needs and I was very pleased in the timely way in which my car was repaired and returned.
IL - 1904 Lehigh Ave, Glenview - 8/19/13
Process was quick and painless. Gerber dealt directly with my insurance so I didn't have to. Plus my car looks and feels better great after their repairs.
IL - 3425 N Halsted St, Chicago - 8/19/13
Had nothing but a positive experience with Concetta and Francisco. Thank you! The work done on my car was very high quality; looked like new!
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