Illinois Feedback
IL - 7902 Forest Hills Rd, Loves Park - 1/12/14
Take my personal and work vehicles here consistantly whenever I have need. Always satisfied with the level of service and the quality of the work performed. Thanks for your prompt and thorough servi
IL - 6801 Mill Rd, Rockford - 1/11/14
Very nice job.
IL - 21319 Central Ave, Matteson - 1/11/14
The staff were very helpful, couldn't have been nicer, especially in the trying weather of the past week, they went out of their way to help. The body guys did an excellent job in replacing my front fender, and the office staff were great, would highly recommend them
IL - 21319 Central Ave, Matteson - 1/9/14
Fixed everything in a timely matter
IL - 300 Washington Ave, La Grange - 1/9/14
My experience with Gerber Collision was beyond my expectation! The employee's who handle my car was very professional and accommendating. With great appreciation I am thankful for their services. During the time my car was being repaired. Chris the apprassial kept me informed all through the process as he promised. What a way to go and to know that there are still good people who take pride in their work and keep their word. Once my car repairs was done, I was called to pick it up. When I saw my car I was very pleased considering the major work that had been done. My car looked like a brand new car!! May God Bless your business. Sincerely, Dr. Caroloretta T
IL - 400 W Grand Ave, Elmhurst - 1/8/14
Friendly courteous hassle free service... Car is dropped off, rental is waiting, car is finished - looks and drives great.
IL - 6801 Mill Rd, Rockford - 1/7/14
Our automobile was repaired as promised and looks as good or better than it had before the accident. The employees went out of their way to make sure we were satisfied with them and their work.
IL - 13433 Southwest Hwy, Orland Park - 1/7/14
This service center did a fantastic job on my Vibe. It looked showroom to me again. I certainly would come back.
IL - 6801 Mill Rd, Rockford - 1/5/14
Why we were getting a quote from state farm we were talking to the receptionist she was the main reason we chose you, when we picked up are car Al B. greeted us with a friendly smile and a hand shake. Al answered all our ? . What i could see at first glance of the car, work done on it was pleasing to my wife and i. I would recomend you in a second to anyone. thanks for a good experiance.
IL - 300 Washington Ave, La Grange - 1/3/14
Received my car from Gerber Collision in LaGrange, IL and was extremely satisfied with the quality of work that they provided. I wanna thank the entire Gerber Family. Chris & Mandy were both knowledgeable, patient with me and my million questions, and polite when updating me on a weekly basis. Chris made me feel that my car was in good hands of professionals and the best service would be given, and that is just what I got. The tow truck driver ( Jim Truck #70) was also very professional in the handling of my car. He treated my car as if it was his own. I Salute the entire LaGrange Gerber Family and Thanks again!!!!!!!!!
IL - 20338 N Rand Rd, Palatine - 1/3/14
Fantastic work by Jim and team. Would recommend to friends and would return again with any body work or glass work needed in the future.
IL - 819 Estes Ave, Schaumburg - 1/2/14
Due to a rear-end collision I was directed to Gerber Collision & Glass located at 819 Estes Avenue in Schaumburg by Farmers Insurance. I was very impressed with their great customer service. They were very accommodating and helpful. They arranged an Enterprise rental car for me to use while my car was being repaired. I was updated each day to let me know how things were going and also an approximate date that my car would be ready. When I picked up my car I was very pleased and happy to see what a wonderful quality repair job Gerber Collision & Glass did. They replaced my bumper and right tail light and did some touch up painting. My car looked brand new. I would highly recommend Gerber Collision & Glass to everyone.
IL - 19 S Route 59, Aurora - 12/29/13
This location is very convenient for me. Jim H. (General Manager) greeted me in a very pleasant and professional manner when I went to pick-up my vehicle. The quality and appearance of the finished job exceeded my expectations. A great job performed by Jim and the other professionals at this location. They are great!!!
IL - 300 Washington Ave, La Grange - 12/28/13
Excellent service and staff. Will definitely return if the need arises.
IL - 275 Sundown Rd, South Elgin - 12/27/13
The week after my accident was easly one of the most stressful weeks of my life. My insurance company couldn't locate where they sent my car, and after searching I found it at Gerber Colission in South Elgin. The employees had sympathy and compassion for me and they made the rest of the process go by stress free and with total ease. As I'd been unable to contact them for repairs for a week, they did their best to push my car ahead in the process even though there was already a line of cars waiting ahead of mine. Not only did they call me with updates, but they dealt with my extra (and I'm sure they were irritating) phone calls asking for updates with patience and understanding. I wish my insurance company had been as professional and as thorough as your South Elgin shop. Thank you SO much!
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