Illinois Feedback
IL - 300 Washington Ave, La Grange - 3/3/14
Very quick service and excellent quality of repair. Very impressed.
IL - 4545 N Elston Ave, Chicago - 3/3/14
Had the pleasure of being taken care of by Bob. He was a true professional and updated me on my repairs regularly. He took excellent care of my wife's brand new Q5 after it was vandalized. Minor delays due to insurance misquotes but not GERBERS fault. The work was great and the car was nice and clean when my wife picked it up. Thank you Bob!
IL - 819 Estes Ave, Schaumburg - 3/3/14
Great service; great personnel; friendly; courteous. Had a great experience, if one can have a great experience getting a car repaired!!! I was told if I had my car in my 8 (could drop off the night before, which was very convenient) I would have it by 5. Sure enough I had a call at 3, by Matt, saying my car could be picked up at 4. How awesome is that...PLUS...$100 off since I did not need a loaner and was not going through insurance. IN ADDITION my car was washed...wheels were shiny...mats have never looked so good...interior was so clean...Would DEFINITELY recommend to someone. Thanks!!
IL - 8250 N Skokie Blvd, Skokie - 3/2/14
Well for starter some person broke my windshield and i called gerber and this most incredible handsome gentleman came out to fix my car in the bitter cold. He was professional installer humber polite and explain the ins and outs also whats not to do after installing my glass so thanks u gerber glass and thank god for sending that glass tech out.* mr r.
IL - 13433 Southwest Hwy, Orland Park - 3/2/14
I called a Gerber shop that was close to my house...the woman on the other line was not as friendly and helpful as I would have liked. So, I called the Gerber on Southwest Highway in Orland Park and the person who answered the phone, Patricia, was very nice and helpful. I decided to take my car there to get service. They were so helpful throughout the entire process and made it easy on me! The estimator I worked with, Casey, was also great and personable! I would recommend them to anyone! Very professional - my car was even cleaned on the inside when I picked it up. My only complaint is the rental car - it was not clean on the inside and smelled like smoke. I called Enterprise about this and I'm still waiting for a call back.
IL - 13433 Southwest Hwy, Orland Park - 3/1/14
Very Professional and did an excellent job repairing the damage to my rear bumper. Had Enterprise rental car right there at the job which I took when dropping off the car after work.
IL - 16100 Suntone Dr, South Holland - 2/28/14
Gerber Collision & Glass I would recommend to anyone. The Customer Service is excellent and they keep you updated on the repairs that are being done to your car. They do great work and they have life time warranty and your car is repair in a timely manner. Over all Gerber Collision & Glass is AWESOME!!!!!!!!!!!
IL - 4545 N Elston Ave, Chicago - 2/27/14
The staff at Gerber were very friendly from the start. This was my first time dealing with auto body repair, and was a little lost, but everyone walked me through the process, step by step. A week later, I've received my car back, and it's running as good as new. I'm incredibly pleased with the work that was done, and will definitely be bringing my car back again.
IL - 1321 W Rt 134, Round Lake - 2/27/14
the Best service ever!!! Jessica & Josh went above & beyond, my car looks better than when I bought it , great job fixing the fender , they washed &cleaned the interior ,my car was ready exactly when they said it would be. A painful experience made nice & easy thank you
IL - 1321 W Rt 134, Round Lake - 2/27/14
We brought the car in for warranty work on a repair that Gerber did for us 5 years ago. They really stood by their warranty, and did a spectacular job courteously and right on schedule. Service could not be better. Highly recommend.
IL - 819 Estes Ave, Schaumburg - 2/27/14
Thankfully I rarely use a body shop. Matt and the team here did a great job on my rather smacked up Highlander. Matt explained what needed to be done, and what the timeframe would be. The vehicle was repaired within the timeframe. The office staff ( don't know her name ) was polite , helpful, and know how to run the coffee machine. I hope I don't have to choose a body shop again, but if I do I will return here. Rich
IL - 2664 Green Bay Rd, Evanston - 2/27/14
The women that dealt with me met me immediately as I walked in. She was courteous and knew her stuff. She brought me out to inspect the repair. She gave me instructions on what to do as far as washing the repaired bumper with the new paint. I couldn't have been more pleased with the experience.
IL - 1060 W Huron St, Chicago - 2/27/14
This was my third experience working with Raul. He is professional & courteous. Your shop recently did a perfect job both on my Mom's brand new Lexus as well as my new Audi. I picked up the Audi yesterday and the whole process start to finish was very smooth and easy. He communicatred well and delivered as promised in a timely manner. The car was cleaned and washed when I picked it up. I would use your shop again and send friends and family directly to work with Raul. I like to have a relationship with someone I trust to get the job done. 3 X a charm!
IL - 13433 Southwest Hwy, Orland Park - 2/27/14
I have been to this facility a couple of times. My cars have always come out perfect. Keep up the good work.
IL - 4545 N Elston Ave, Chicago - 2/27/14
Great service friendly staff excellent communications Work looks great
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