Illinois Feedback

IL - 8250 N Skokie Blvd, Skokie - 5/16/14

The estimator, Jack & the estimator in training, are both very professional & customer service orientated. I am very satisfied with the work that was done & how I was treated.

Al

IL - Mobile Glass Services - 5/16/14

Carlos did a good service

Rene R

IL - Mobile Glass Services - 5/16/14

Very Nice And Cordial Young Man. He Represented The Gerber Name Well. With Employess Like Alex, your Company Is In Good Hands!!!!! Prompt, Fast, professional and courteous Service was provided. Thank You!!!!!!

Rodney B

IL - Mobile Glass Services - 5/15/14

The service was great. They fixed my window quickly and answered any questions that I had.

Claire B

IL - 10933 S Central Ave, Oak Lawn - 5/15/14

Very good service and also very fast

Leo V

IL - 10933 S Central Ave, Oak Lawn - 5/15/14

Everyone was very helpful and they made me feel right at home. The person at the front desk was very helpful and Mike A. was helpful as well. and I would tell a friend.

Constance B

IL - 8250 N Skokie Blvd, Skokie - 5/15/14

Everybody was very helpful. My estimator Danny K. kept me updated of all repairs and time of completion. The repair work looks great. 100 percent satisfied. Thank you all.

Mario L

IL - Mobile Glass Services - 5/15/14

Good

Larry M

IL - 300 Washington Ave, La Grange - 5/15/14

Excellent service. Brought my car in for what I thought was a repair related to my collision work done previously. Jason diagnosed the problem quickly (determining it was not related to the original repair). They ordered the part, fixed my car quickly, and dropped my car off at my house later in the day. Jason was extremely friendly and professional. Gerber did a great job!

Heidi L

IL - 2664 Green Bay Rd, Evanston - 5/14/14

I had such a great experience with Calvin, Rachel and other staff of Gerber. The repair on my car was done well, and finished earlier than promised. It was returned to me clean inside and out. The staff could not have been nicer. I will recommend this shop/location to all that I know. Having an accident and needing car repair is stressful. My experience was much more stress free than I could anticipate.

Mindy M

IL - Mobile Glass Services - 5/14/14

Good job

Earl W

IL - 8250 N Skokie Blvd, Skokie - 5/14/14

Where do I begin.. A few months ago I brought my car in because my window wouldn't roll down on my 2004 honda civic. Jason, my service guy, looked at, said no problem, and had it fixed within an hour, no questions asked. I'm back, today, because my lock stopped working on my door. I got a quote from honda that it would be $250 to have it fixed so I came here to get a quote. I set up an appointment and stopped in. I was lucky to have Jason working with me again. He fixed the issue again and saved me a lot of money! Both repairs were done while I waited in the waiting area for the car. And- I got a free car wash both times! I'm so thankful I brought my car here, and even more thankful Jason was my service guy. He is the best. Ask for him if you come to this location!

Brittany L

IL - 3425 N Halsted St, Chicago - 5/14/14

I took our Lexus in for body work, a new front bumper. I asked whether the guys could buff out some unsightly scratches and touch up the paint on the door, and Tom, the service rep, said they would do it for free, as well as buffing any other small scratches they found. When I picked up the car (later the same day, which was miraculous), Tom said that the paint shop crew had felt buffing and touching up would be unsightly, and since they had a little spare time, they had repainted the entire door for free. In addition, they buffed all the small scratches everywhere, making the 2006 car look brand new. They left us a nice note. This was truly thoughtful and extremely professional. I can't praise Gerber, Tom R. and the paint crew enough. You simply don't see this kind of service very often in life (I am 74). Oh, and I offered the paint crew ... a cash tip and Tom said it wasn't necessary -- a thank you was enough. Amazing! read more

John R

IL - 300 Washington Ave, La Grange - 5/14/14

Gerber took my car right away after the accident and arranged for a loaner....the service was quick and efficient. Due to a couple small mechanical issues we were unable to pick up the car when called, but they corrected the issues quickly. I was very satisfied with the work and the treatment I received!

Wes R

IL - 6801 Mill Rd, Rockford - 5/13/14

I got excellent service from Gerber Collision, my car repair was top notch, they even cleaned out my car and detailed it, and it was finished 4 days before the original estimated date. I am very happy with them, they were courteous and kind and I would highly recommend them! Thank you Gerber! Denise and Tisha were excellent customer service women!

Pamela W