Illinois Feedback

IL - 20338 N Rand Rd, Palatine - 11/3/14

I could not be more satisfied. The folks at Gerber helped me at every step of a difficult situation and helped me to an end that was perfect. Everyone was friendly and helpful. My car looks great again too. I would recommend Gerber in Palatine without hesitation

Steven R

IL - 1430 W Northwest Hwy, Arlington Heights - 11/3/14

I was very satisfied with the repairs made on my Honda CRV. Everyone there treated me, an elderly woman, with respect.

Margaret M

IL - 13433 Southwest Hwy, Orland Park - 11/2/14

I was so pleased with my experience at Gerber on my 2014 Ford Explorer. The service at the shop was impeccable on every level from the first phone call to the assessment and updates to the beautiful work done on my vehicle. I will refer everyone I know who needs collision or glass repair.

Kathleen L

IL - 900 E Ogden Ave, Naperville - 11/2/14

Although the repair took longer than anticipated because of a delay in receiving a replacement part, Gerber covered the cost of a loaner car for the weekend. I greatly appreciated this consideration on their part. All Gerber employees I had contact with from schedulling the initial appointment for a quote through picking up the car when the work was completed were most efficient and professional.

Catherine

IL - 20338 N Rand Rd, Palatine - 11/1/14

The work done to repair my vehicle was excellent! I fell it it better than before. the team worked to keep me updated. They explained details about the value of using certified parts. I am delighted with the final result.

Richard D

IL - 13433 Southwest Hwy, Orland Park - 11/1/14

Did a great job. Car looked like new.

Ron -Jeanette S

IL - 21319 Central Ave, Matteson - 11/1/14

On Friday 10-31-14 while getting gas the wind was so high that when I got out of my car the drivers door blew all the way back and damaged my door causing the drivers side door not to be able to close. On Sat 11-1-14 my wife called Gerber Collision and spoke with Mario and explained what had happened and what problem we were having with the drivers door who told her to bring the car in and he would take a look at it. When I arrived Mario was already expecting me and he began to assist me concerning this matter. With in 15 minutes Mario himself had fixed the door on the drivers side. When I asked him what would be the charge he said nothing and he began to explain to me what the problem was and what he had done to fix it. He then shook my had and I thanked him for his help. I am so grateful and thankful for Mario help and he saved me a lot ... of money. Mario was truly a blessing to me from God becausr I didn't have extra money to pay for car repairs. It is people like Mario that will allow me to share my story and customer service experience as well as to continue doing business and encouraging other about doing business at Gerber Collision. My customer service experience with Mario was the best that I have ever had. Gerber Collision give Mario a big hand for outstanding service!"!! Thank you Kevin Black read more

Kevin B

IL - 1325 Park Ave W, Highland Park - 11/1/14

EXCELLENT SERVICE!! They ae so honest and incredible at fixin cars. The person who was in charge of my car was Drew C. has been helpong me for years and I would never go anywhere else. The wmen at the front desk Diane M. was a nice and helpful as uo could have wanted for a car situation or anything for that matter. They both mad ea huge diference and always take care of me like I am important. I would reccommend ayojne to go there for anything!!!

Ashley D

IL - 6200 Berkshire Dr, Crystal Lake - 11/1/14

Outstanding job. Excellent communication.

Anthony C

IL - 1325 Park Ave W, Highland Park - 10/31/14

Service was great and estimator Jesse D. was very informative and super nice . Thanks Gerber for the great service. Hope not to return any time soon but I will always choose Gerber Highland park .

Arielle H

IL - 7902 Forest Hills Rd, Loves Park - 10/31/14

Friendly staff, accurate quote, work completed 2 days early!

Tammy C

IL - 7041 W 153rd St, Orland Park - 10/31/14

repaired my vehicle quickly and i had no problems with their service

kathryn A

IL - 3425 N Halsted St, Chicago - 10/31/14

Five Stars. Dave kept me current with what was happening with my car. Great service and my car looks beautiful.

Regina G

IL - 8018 N University St, Peoria - 10/31/14

This was an excellent experience. Very professional and great work!!! This is the 2nd time I have used them. I would refer them to family and friends!!!! Awesome job!!!!

Debra S

IL - 1904 Lehigh Ave, Glenview - 10/31/14

Service was excellent and completed on time.

George M