Illinois Feedback
IL - 21319 Central Ave, Matteson - 11/14/14
Alex provided great wonderful customer service. I am very pleased and happy customer.
IL - 6200 Berkshire Dr, Crystal Lake - 11/14/14
They were great. I've used them before, excellent service and on time with van repairs being done.
IL - 1325 Park Ave W, Highland Park - 11/14/14
Diane was great! She helped me from start to finish, was very knowledgeable, and kept me up to date on the progress of the car repairs. She was friendly, curteous and professional. This was one of the best customer experiences I've ever had! Thank you!!
IL - 13433 Southwest Hwy, Orland Park - 11/14/14
Gina and Freddy did a fantastic job! The text messages kept me updated on the progress of my vehicle.
IL - 1001 Lee St, Des Plaines - 11/14/14
Within an hour of reporting the accident I had a call from Gerber to set up an appointment. They car was done before anticipated, and it looked great. They had even reset my clock. :) It was as good an experience as you're going to get following an accident.
IL - 1904 Lehigh Ave, Glenview - 11/14/14
To whom it may concern, your business has always been outstanding but I would like to commend Tom S as a great employee. He was an outstanding employee who helped me from the minute I went stepped in your store and from when my vehicle was repaired.
IL - 1325 Park Ave W, Highland Park - 11/13/14
Great job on some minor body work. And the car was so clean when we picked it up! Just like brand new! Thank you!
IL - 3425 N Halsted St, Chicago - 11/13/14
Josh was great- he was able to fit my car in right away. He called me twice in the three days he had our car with progress updates. The work done looks great, and Josh could not have been more helpful!
IL - 1001 Lee St, Des Plaines - 11/13/14
Great customer service, outstanding adjuster name Cory, job done ahead of time...will be highly recommended to friends and relatives.
IL - 1001 Lee St, Des Plaines - 11/13/14
courteous and well informed service, car finished ahead of estimate and completely cleaned. thought i had a new car again.
IL - 3518 W 63rd St, Chicago - 11/13/14
Service of my vehicle was very quick seeing I needed a new bumper. great customer service!
IL - 21319 Central Ave, Matteson - 11/12/14
Experience with Gerber was excellent. Greeted and Alex, my technician was knowlegeable and explained my repairs and outlined my cost in detail and with clairity. Very Important. Alex also cleaned off my battery which helped me a lot. Care and concern was obvious. lot economically.
IL - 1325 Park Ave W, Highland Park - 11/12/14
Jesse's service was outstanding! He definitely went above and beyond to help me out. Great guy.
IL - 21319 Central Ave, Matteson - 11/12/14
Very pleased with my experience with Gerber, Alex kept me updated during the whole process. Awesome job
IL - 2010 Eagle Rd, Normal - 11/12/14
Best experience I could have had. You all were VERY fast, VERY friendly, sent me text updates throughout the whole process, took care of the rental car and even detailed my car before I picked it up! I don't think it's looked this nice since the day I drove it off the lot. Thank you!
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