Illinois Feedback
IL - 1321 W Rt 134, Round Lake - 12/6/14
Jessica was very responsive and helpful through my process. I did not have an appointment and it was very busy; Mark was able to complete an estimate and outstanding communication through out repairs.
IL - 3029 N Kedzie Ave, Chicago - 12/6/14
My first experience with Gerber was pleasant. I found the staff both helpful and friendly. They took the time to walk me through the steps and made certain that I understood what to expect - not only the work but the insurance/payment. When I needed to return for additional work, they were willing to handle without any hassle. A special thanks to Marcie.
IL - 21319 Central Ave, Matteson - 12/5/14
I brought my car in on a Monday for some extensive collision repairs and picked it up the following Friday morning. It looked like a brand new car. Gerber Collision in Matteson, Illinois did a fantastic job. I would and will, recommend Gerber Collision to anyone that needs collision repair. The staff including Rafael G. were very friendly and courteous. All of my questions and concerns were answered. Considering the incident, I must say, it was a pleasant experience .
IL - 2010 Eagle Rd, Normal - 12/5/14
I was very happy with the service that I received. They contacted me frequently with updates on my car.
IL - 6200 Berkshire Dr, Crystal Lake - 12/5/14
Fantastic!! Really helped my elderly mother get her car back to perfect. We will always use Gerber, simply the best!!
IL - 1500 McCormick Blvd, Mundelein - 12/5/14
The staff and service at this location was terrific. The did an outstanding job on my repair and kept me informed on the progress and cost. I will recommend them to family and friends.
IL - 3425 N Halsted St, Chicago - 12/5/14
Excellent customer service and communication from the repair staff. Smooth process getting car in and paperwork done and quickly set up with rental service. The manager Rick was awesome and quickly solved an issue that came up with my vehicle but got it rectified swiftly and even filled my tank for the inconvenience. Great staff and repair shop overall. Thanks!
IL - 1904 Lehigh Ave, Glenview - 12/5/14
very professional, twice a week update by phone and text. works efficiently & effectively to get your car back to you as fast as they can. seem to be very organized & efficient!!
IL - 2360 Ogden Ave, Downers Grove - 12/5/14
What a great bunch, very professional. I actually had 2 instances for front end damage, one paid for by Hartford, The second I personally paid for, The last time I needed a paint rub buffed out,,it was done cheerifully, I have told everybody that will listen of your Great service
IL - 20338 N Rand Rd, Palatine - 12/5/14
June, Dana and Jim are fantastic because I received the best service here than anywhere else. I will always tell my friends and family that this is the best body shop in town!
IL - 3029 N Kedzie Ave, Chicago - 12/5/14
Luis Q. took care of me and the service was as good as anyone could ever think possible. I really appreciate it. I came here once when it was Crawford and now that it is Gerber. Both time were exceptional.
IL - 1325 Park Ave W, Highland Park - 12/5/14
Wonderful, prompt service. My service guy, Jesus Duran was very professional and did everything he said he would do in the time frame quoted. My car looks great!
IL - 3425 N Halsted St, Chicago - 12/5/14
Excellent experience from the start of estimating (Chris F.) to arranging my rental to getting it fixed a day earlier than estimated. The service and quality was so good I had another repair not due to this accident done at this location. I will definitely recommend this facility to friends and family.
IL - 2360 Ogden Ave, Downers Grove - 12/5/14
I was amazed at the great job you did on buffing out scratches that I was sure would require repainting. It speaks to your honesty that you recommended trying the buffing instead of immediately jumping to an expensive re-paint job. Will definitely use Gerber for any future collision or glass work. Thanks!
IL - 21319 Central Ave, Matteson - 12/5/14
The service I received from Rafael G. was excellent. Him and his team fixed my right side mirror in a timely fashion and he was able to find the part to repair my center piece for the inside of my car. He also was able to un-fog my front headlights and was able to give me a good estimate on my driver side car door that need to be fix in the near future. I was very satisfied with his service and the service overall with this Matteson location. I am looking forward to coming back in the future if my car need any body work done. Once again thank you for your great service.
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