Illinois Feedback
IL - 1110 W Bloomington Rd, Champaign - 12/14/14
Very polite and professional and stayed open late for me to pick up my car. They seemed genuinely concerned about my car. They work looks flawless so far.
IL - 13433 Southwest Hwy, Orland Park - 12/13/14
Excellent, timely efficient service. The manager, Don H. was very friendly and wanted you happy with the outcome. I highly recommend.
IL - 1430 W Northwest Hwy, Arlington Heights - 12/13/14
excellent repair my vehicle looks great you can not notice that it was an accident
IL - 2664 Green Bay Rd, Evanston - 12/13/14
Very knowledgable staff. Good communication. Accommodating my scheduling needs. Delivered the car well ahead of expectations. Excellent repair quality. Car was cleaned and finished well. I am very happy. The car is in better condition now than it was before my accident. Please recognize your staff internally for their excellent work. It is because of them that I will recommend Gerber to others.
IL - 20338 N Rand Rd, Palatine - 12/13/14
Great service, starting with June who somehow remembered me from 2 years ago, and always makes you feel at ease and cared for. Quote was very fair and the job is always the best part of this location, they do an incredible job. Kept me informed of progress and delivered as promised on time.
IL - 400 W Grand Ave, Elmhurst - 12/12/14
car looks like new again, thanks paul for following up with me, car done in the time frame promised thanks
IL - 3425 N Halsted St, Chicago - 12/12/14
The communication was outstanding. I appreciated the daily text updates very much. The car was delivered to my home at the exact time agreed upon. All staff were polite, helpful, informative.
IL - 4718 Southwest Hwy, Oak Lawn - 12/12/14
Customer service was very good. I would recommend this place.
IL - 3425 N Halsted St, Chicago - 12/12/14
Everyone has been so courteous, neat with my vehicle and handled everything in a very professional way. I would definitely take my suv there again if needed. A very clean and organized establishment. I give Gerber Collision a 5 Star!! Thanks to all your staff, especially Rick.
IL - 1430 W Northwest Hwy, Arlington Heights - 12/12/14
I loved the service from this location. I was updated throughout the entire process. They answered all questions and concerns I had. THey we're all very nice and polite. I would highly recommend Gerber collision and glass to family and friends, aswell as return for any future needs. Thank you for taking suck good care of my car and making this a very simple easy and mind easing experience.
IL - 2360 Ogden Ave, Downers Grove - 12/12/14
My insurance company, AAA, is not on your list. My adjuster, Elise, had told me it probably would take 4 days for the work on my car, it was done in 2 1/2, that was very impressive, she was a pleasure to work with and the fact that you have Enterprise come to your facility and do all the paperwork is very time saving. I have never used Gerber Collision before but will definitely do it again as well as recommend you to others
IL - 900 E Ogden Ave, Naperville - 12/12/14
Paperwork process was fast. When Enterprise Leasing did not bring the lease vehicle, GM Michele drove me to Enterprise location. Auto was repaired in one day. Service dept even fixed some unrelated small scratches on car. Thanks.
IL - 20338 N Rand Rd, Palatine - 12/12/14
So nice- they even came and got me when it was fixed (5 days EARLY!!!). With a husband away on international travel and 3 kids- they managed to get me at m house in record time and I was on my way within minutes of getting into the facility. The car was SUPER CLEAN ( with 3 kids it was NOT the day of the accident). They seamlessly handled the USAA insurance and we had nothing to worry about. Freak accidents occur and if you need your car repaired look no further than Gerber Collision in Palatine, IL. We are not from here- only living here a year and we looked on YELP and found Gerber and we are very happy we did.
IL - 13433 Southwest Hwy, Orland Park - 12/12/14
Great job! From the girl at the front desk to the estimator that helped me. Wow!
IL - 16000 S Lincoln Hwy, Plainfield - 12/12/14
My service at Gerber Collision was second to none. Tony and Jim were extremely helpful and professional. They took time to explain every step of the process that was going to take place. Jim called me during the work to let me know how things were progressing. I was very impressed by the personal attention and quality of work. When my car was finished it looked like brand new! I highly recommended them.
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