Illinois Feedback
IL - 1325 Park Ave W, Highland Park - 11/25/14
Service is really very good and no problem at all in any ways
IL - 21319 Central Ave, Matteson - 11/24/14
Alex was great in helping me with my car. I went in thinking I was going to have to pay a large amount of money to get some scratches painted over. He gave me an estimate. He advised me to go and buy a little bottle of paint from the dealer down the street and he would put it on. He put it on at no cost. I thought it was very nice of him to do that. Great job Alex.
IL - Mobile Glass Services - 11/24/14
Jose R. is the techinicain who repaired my windshield. He is on time and friendly. He first asked me if I have any questions for him or Gerber. I asked some questions and he answered my questions clearly. He also gave me some suggestions about how to maintain my new windshield. Great experience!
IL - 1001 Lee St, Des Plaines - 11/24/14
great job. Very friendly. Fast quotes. Done on time and car rental was easy. Receptionist was pleasant and helpful.
IL - 13433 Southwest Hwy, Orland Park - 11/23/14
We had our car serviced with Gerber, Freddy and Gina and everyone else at Gerber did an outstanding job. They were very professional and continued to keep up updated on what the status was on our car. It was also very easy to work with Enterprise and convenient having them at your location. I would recommend Gerber to anyone looking to have work done on their car. Thank you for having an excellent team to work with. I left there knowing I could come any time and would get the same great service. THANK YOU!!
IL - 16000 S Lincoln Hwy, Plainfield - 11/23/14
I was treated with the utmost courtesy, efficiency, convenience, competency and accommodation! Even a couple of minor items that were unrelated to the accident that brought me in for service were enthusiastically handled for me, at additional charge. However, all repairs were very reasonably priced! I could not believe how staff coordinated the rental car service, insurance claim and appointments to fit my needs so readily. As odd a statement as it may sound- barring any physical injuries- if one is going to have an automobile accident, Gerber makes it almost a pleasant experience!
IL - 2360 Ogden Ave, Downers Grove - 11/23/14
I wanted to commend your employee Jason Genschoreck for a job above and beyond his duty. Jason would call every few days a let me know my mother's car was coming along, he was kind considerate and patient. Mother's 1998 88 Oldsmobile looks like it came off the show room floor. Fantastic job Jason you are great human being it is rare to find that these days. Thank you again for a wonderful job.
IL - 21319 Central Ave, Matteson - 11/23/14
Alex was great at keeping me updated on everything and arranging the pickup. I feel my car was in good hands.
IL - 901 S Larkin Ave, Joliet - 11/23/14
George did a great job of keeping me up to speed with the progress of my repair. The car looks great. The paint job is perfect awesome experience
IL - 6200 Berkshire Dr, Crystal Lake - 11/22/14
EVERYONE at Gerber in Crystal Lake was very friendly and helpful. Right there when you needed answers. Thanks for doing a great job on my car!
IL - 3425 N Halsted St, Chicago - 11/22/14
I was very happy with my service! Everyone treated me well. They found ways to lower my payment. They stayed open a little later so I could pick up my car. I will definitely be going there again with my car.
IL - 2360 Ogden Ave, Downers Grove - 11/22/14
Excellent, quick service. My car was in and out of the shop within 2 days. Minor body work done but it was good as brand new. Excellent service.
IL - 1325 Park Ave W, Highland Park - 11/22/14
Kelly did a great job keeping me informed as to what was going on with my car. She made sure that my car was ready and personally made sure that despite the auto parts store sending the wrong parts she had it ready to go before originally promised. She had great personal service and made it a very pleasurable experience despite the circumstances of having such a bad accident.
IL - 1321 W Rt 134, Round Lake - 11/22/14
My car was ready on time and is better than new!
IL - 1060 W Huron St, Chicago - 11/21/14
Jason was very customer focus, friendly and professional. He made arrangements to help me have my car completed within a time frame I had preferenced, and end up having it completed even sooner. He also kept me informed. Very kind person, and overall excellent customer service! Thank you,
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