Illinois Feedback
IL - 8250 N Skokie Blvd, Skokie - 1/23/15
Extremely professional,polite and proficient. Jason M. explained everything and was in control throughout the entire process. Front desk staff was very pleasant and efficient. Despite the accident, everybody made it a great and painless experience. I would highly recommend Gerber for all your collision repairs. You will be impressed and not disappointed with this decision!!
IL - 300 Washington Ave, La Grange - 1/22/15
Most helpful group of employess I've ever encountered at a body shop. Chris K. went above and beyond to keep me updated on the progress of the repairs. The young lady at the front desk was so pleasant & helpful. Workmanship was explained throughly and the care was returned immaculate
IL - 8250 N Skokie Blvd, Skokie - 1/22/15
Gerber really provided excellent customer service. I couldn't ask for anything more. They constantly kept me in the loop regarding my repair via email, sent me a repair cost estimate within 2 days, and was able to repair my car one week faster than the original completion date. Employees were very kind over the phone and took the initiative to give me update calls!
IL - 20338 N Rand Rd, Palatine - 1/22/15
Gerber collision and glass in palatine did an exceptional autobody job on my daughter's car.. The car looked like new and they finished 5 days ahead of schedule . Kudos to June she is so nice and friendly and made the whole process seem so simple . I highly recommend anyone who's in need of body work to give the business to them you won't be disappointed.
IL - 1493 N State Rte 50, Bourbonnais - 1/22/15
being 60 years old and have dealt with insurance company and repair shop i have never found one that is outstanding as this one . stress free above and beyond service . so wonderful to see such great work i was so amazed i couldnt thank them enough.i will suggest them to everyone i know . and would never hesitate to use them again. wonderful wonderful. and thank u very much
IL - 6200 Berkshire Dr, Crystal Lake - 1/22/15
Great service. excellant personnel, excellant work. Work was done ahead of schedule
IL - 1001 Remington Rd, Schaumburg - 1/22/15
This is the 2nd time using Gerber for body work after an accident and now remember why we used them the first time. Exceptional customer service from estimate to completion. The total time to make the repairs was a mere 2 days! The quality of work is also excellent and they also show pride in what they do. They made the entire ordeal as painless as possible, including having the rental car there when I dropped our car off and then being able to leave it there when I picked our car up. I would not hesitate for a second to use Gerber again should the need arise. They helped to make an unpleasant ordeal more than tolerable. I found myself smiling to myself as I drove off their lot this morning...
IL - 1430 W Northwest Hwy, Arlington Heights - 1/22/15
Very professional & accommodating. Phil & Chris were especially helpful & I felt I got excellent service.
IL - 16000 S Lincoln Hwy, Plainfield - 1/21/15
Brought my car in Monday for front bumper and fender work. Tony said should be 4 or 5 days and he called me Wed. and said it was done. Never got car back 2 days early from any service anywhere. Very pleased with Tony and the quality of work they put out of that shop. Will definitely pass this place on to people I know, and will be sure to give them Tony's card. Nice job guys!
IL - 1493 N State Rte 50, Bourbonnais - 1/21/15
Gerber and it's imployees were fantastic!. They were extremely accommodating and sensitive to my needs. Having a car fixed, after an accident is never fun, but they made it very stress-free. I can only say "Thank you" to this organization.
IL - 13433 Southwest Hwy, Orland Park - 1/21/15
Had a wonderful experience here. Absolutely love how my car came back looking brand new after an auto accident. Everyone there was great about keeping me updated about what was going on with my car. The receptionist Gina was so helpful and kind throughout the entire process which made me trust my car in their hands. Can't say enough good things. Thank you!
IL - 10933 S Central Ave, Oak Lawn - 1/21/15
Great service I am forever grateful..!
IL - 2360 Ogden Ave, Downers Grove - 1/21/15
Gary W. is terrific. We have had our cars repaired at Gerber many times, and he is always friendly and courteous. He really takes great care of us.We also want to express our appreciation for our porter, Ray, who picked us up and dropped us off at home while our car was being repaired this week. He is very prompt, and also very courteous and friendly. All the people who work at this location are great! We recommend you to everyone we know and it is a pleasure doing business with this service location.
IL - 8250 N Skokie Blvd, Skokie - 1/21/15
Great Service, and great customer service. It is always a pleasure working with the staff at the Skokie location
IL - 6200 Berkshire Dr, Crystal Lake - 1/21/15
Gerber Collision & Glass was referred to us by our insurance company.(Country Companies) We were very impressed with the manner in which they do business. They were very courteous and polite. We received phone calls on the status of our car so we were aware of the progress and how things were coming along. We were very impressed with their professionalism and dedication to getting our car back to us as soon as they could. Thank You!
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