Illinois Feedback
IL - 7041 W 153rd St, Orland Park - 1/27/15
I need more stars Very Very pleased I am all ready telling people my car smells like a new car thank you.
IL - 900 E Ogden Ave, Naperville - 1/27/15
Jim, Karen and Michelle provided EXCELLENT service! They were polite, funny and kind. Repairs were done on time and within the quote given. They even rocked it out of the park when another rental car company were being jerks...they hooked me up with Enterprise and was smooth transaction from beginning to end. The Enterprise folks they use are also top notch!!! Thanks for a great experience! The car looks fantastic as well!
IL - 1493 N State Rte 50, Bourbonnais - 1/26/15
Fanatastic service. Friendly service and oh my gosh... that John B. is a handsome fella. So nice. Oh my so nice.
IL - 5948 N Northwest Hwy, Chicago - 1/25/15
Last week I left my Nissan Maxima by Gerber Collision to repair. They did an excellent job. Five stars for Customer Service, especially for Tom R. Thank you for keeping me informed about repairs steps , for rental assistance, and for high quality service , very professional staff . I will recommend to everyone, who needs help.
IL - 2664 Green Bay Rd, Evanston - 1/25/15
Calvin was gfreat. We stopped in for a quote to frearrange the bumper 9 (wife hit a cement bumper in parking lot). But Calvin got one of his workers to epoxy the bumper back into position at no charge! (I have had same car's rear bumper fixed twice at this location.
IL - 10933 S Central Ave, Oak Lawn - 1/25/15
I give Gerber Collision five stars because I was very impressed. They gave an update as promised on Tuesdays & Thursdays. V ery convenient re car rental. Didn't have to wait at all at repair shop, in and out right away. Car was done 3 days before estimated date. My car was returned to me washed, waxed and shiny including the inside of the car, the tires, everything. Almost didn't recognize my car! A job well done. Thank you for the excellent work.
IL - 6200 Berkshire Dr, Crystal Lake - 1/25/15
Service and work quality were EXCEPTIONAL!!!
IL - 6200 Berkshire Dr, Crystal Lake - 1/24/15
Car looks great would have rated a 5 but did have a few small issues and did take a few requests before they sent me the photos of my car
IL - 3029 N Kedzie Ave, Chicago - 1/24/15
Received excellent service. Updates frequently and fast service. Met Michael who brought my car out even installed my plates! Very cordial and professional staff. Car rental on premises is a plus! I am very happy with the services received.
IL - 1321 W Rt 134, Round Lake - 1/23/15
Five Stars, Excellent work! My car was the unfortunate victim of a hit-and-run (while it was parked in my driveway!), and I had my car repaired at Gerber Collision & Glass (through Allstate) in Round Lake, IL. I've had auto-body work performed on my car by Gerber in the past, and looked to their services this time around. As before, the staff was courteous, professional - and fast, too! The original estimate was for four days, and I picked up my like-new car on the third day. Gerber also provided quick and seamless rental service through their partner Enterprise Rent-A-Car in Round Lake. Good-quality, solid, courteous, and professional work all around. Highly recommended!
IL - 1325 Park Ave W, Highland Park - 1/23/15
What great service I received from Jesus D. and Joe F., they were very professional and guided me throughout the process until my car was done. Kelly from the front desk helped me with the loaner car, very grateful for her kindness. Thank you!
IL - 2664 Green Bay Rd, Evanston - 1/23/15
Two months after buying my car, someone swiped the front bumper in a parking lot, leaving scorches of white paint on my black car. Calvin took a look and removed most of the paint in 10 minutes and then said to come in the following week and he'd have the scratches buffed out. How much? $0. This place has a great vibe. The employees are super friendly and all seem to enjoy their jobs. I'm grateful for the complimentary quick fix. Thank you, Calvin! You're the best!
IL - 1321 W Rt 134, Round Lake - 1/23/15
Gerber's the best! Loved the daily texts/emails on the status of the work and my car looks brand new! Excellent, professional job!
IL - 3518 W 63rd St, Chicago - 1/23/15
Customer service was great, they kept me abreast of when my car would be ready. And the manager was very pleasant and nice and explain in detail what was done to my car. Overall great service
IL - 16000 S Lincoln Hwy, Plainfield - 1/23/15
Ron was pation explain well and all his co workers around him in the front desk was beautiful
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