Illinois Feedback
IL - 2010 Eagle Rd, Normal - 2/16/15
They did an excellent job on my car! They even handled the rental car for me. Kept me up to date on everything that was going on throughout the whole repairs.
IL - 1001 Lee St, Des Plaines - 2/15/15
In January 2015 I was involved in a car accident with my Chevy Trail Blazer. The at fault driver had State Farm Insurance, so I was required to go to Gerber in Des Plaines Illinois. The employees at this location were fantastic! I had the most interaction with Cory. He was professional, thorough, knowledgeable and courteous. Steve who completed the repairs did an awesome job. My SUV looks just like new! Carlos who finished some detail work did a great job. Fate in reception was friendly and helpful. I also spoke with the manager John by phone, he was very accommodating and took the time to answer all my questions. Please recognize and thank everyone for their excellent service.
IL - 1321 W Rt 134, Round Lake - 2/15/15
Eveyone at Gerber was friendly and attentive. Tim provided updates during the process and everything was handled as he said it would be. Jacqueline from Enterprise was very helpful and had my rental ready when I dropped off my car. The repairs were complete in two days and my car came back looking spotless and repaired. I would highly recommend Gerber and Enterprise. I was glad that USAA directed me to Gerber Collision.
IL - 7041 W 153rd St, Orland Park - 2/15/15
Byron B accurately estimated the value of the damage, staff followed up quickly to get an appointment set up, and all insurance paperwork was smoothly taken care of without any work on my part. My car was repaired, washed, and dashboard alert lights resolved at pick up. I think it was Byron again who worked hard at pick-up to ensure we were leaving as happy customers. Will come back for any future repairs! Thank you!
IL - 13433 Southwest Hwy, Orland Park - 2/15/15
I was very pleased with the communication on progression of repair. The people who handled me from manager to Phil to Bob were all wonderful and the best part my car is like new! I highly recommend Gerber Collision and glass.
IL - 2311 N Mannheim Rd, Melrose Park - 2/14/15
Hey my car got in a crash,got it too gerber they fixed it fast.and it and 03.kla looks new.
IL - 1313 N Lake St, Aurora - 2/14/15
So friendly! sympathetic and accommodating at both front end and back end. The employees do a very good job.
IL - 13433 Southwest Hwy, Orland Park - 2/14/15
The service was amazing. Richard did a great job.
IL - 16100 Suntone Dr, South Holland - 2/14/15
Great job on repair to my car!! Customer service is exceptional! Thanks Jose!
IL - 1001 Lee St, Des Plaines - 2/14/15
Received professional, topnotch service on my new Acura MDX. Entire front end smashed in, and required over a month of complex work. Corey, the lead on the project, was very attentive, kept me up to date on repairs and addressed all of my concerns. After I picked up the car, I noticed a minor noise issue. John took my car for a drive, figured out that it was the seatbelt, and it was immediately repaired. The staff brought the car back to its original pre-accident condition. Very happy with work and service. My dad had an accident and we are bringing his car into the shop for repairs as well. Thank you.
IL - 1904 Lehigh Ave, Glenview - 2/14/15
Great service from on-line appt to estimate to completion of work. Well worth the drive from Palatine.
IL - 1430 W Northwest Hwy, Arlington Heights - 2/14/15
Friendly staff. Called daily with update and status.
IL - Mobile Glass Services - 2/14/15
Great service and Gerber handled everything including the rental. Window replaced and damage repaired in 2 days. Great job!
IL - 13433 Southwest Hwy, Orland Park - 2/14/15
From 1st walk in the door, the friendliness and good attitudes, to the driving away w/my car repaired, perfectly, and reasonable,,, all were a pleasant experience. thank you
IL - 16100 Suntone Dr, South Holland - 2/13/15
My experience was great, the staff was very professional and friendly. I was kept informed about the status of my repairs. Even though I was not happy for my reasons for being there, I am glad to have been serviced by the Gerber family. I will recommend there services.
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