Illinois Feedback
IL - 13433 Southwest Hwy, Orland Park - 3/3/15
They did great work and catered to my every need. Great job over at Orland park thanks Casey and Gina
IL - 19 S Route 59, Aurora - 3/3/15
Very impressed with professionalism and follow-through of everyone I dealt with. In and out in 24 hours and thrilled with the whole experience. Melissa and Steve are the best!
IL - 8250 N Skokie Blvd, Skokie - 3/3/15
My estimator was Dina E. and she was wonderful! She was very pleasant to talk to and knowledgeable with what had to be done to fix my car. She went over everything with me and kept me appraised on the progress of my car throughout it's stay at Gerber! Dina reassured me that everything would be taken care of in a timely manner and it was. I picked up my car today and it looks band new! I will definitely recommend Gerber Collision & Glass in SKOKIE to all my friends! Awesome job and experience! Thanks GERBER in SKOKIE!!
IL - 6200 Berkshire Dr, Crystal Lake - 3/3/15
Joe and Enoch were very helpful. Great service and good people. Would use them again.
IL - 10933 S Central Ave, Oak Lawn - 3/2/15
Exceptional customer service, amazing repairs, finished earlier than original estimate by a week. Thank you guys for a seriously amazing experience, I will highly recommend you guys to everyone.
IL - 16000 S Lincoln Hwy, Plainfield - 3/2/15
Thanks to Tony and everyone at Gerber Plainfield! From bringing my car in , to working on it right away and coordinating my rental, the whole process was seamless. Tony also called when he said he would to give me updates on the progress of my car.
IL - 8250 N Skokie Blvd, Skokie - 3/2/15
Excellent and timely surface with very detailed and precise comments on what needed to be done. Only the necessary time and comments were made. A very efficient and excellent operation that helps out when needed. I highly recommend Gerber to anyone.
IL - 1904 Lehigh Ave, Glenview - 3/1/15
Have consistent updates and progression on car. Finished ahead of schedule which was fantastic. Job was well done and no flaws remained. Car looked like new again.
IL - 440 Deerfield Rd, Pontiac - 3/1/15
Very impressed with the quality and workmanship of my recent work. Also all the updates they sent me keeping me informed of my completion date. I had only one delay for the front bumper, but that was not their fault. I understand finding a bumper for a vehicle that is 13 years old. Fantastic!!!
IL - 5948 N Northwest Hwy, Chicago - 3/1/15
I loved this place. The facility was clean, warm , and inviting. The employees were friendly. They explained the repair process in full detail. The car was repair before the estimated time. They informed about the car repair every step of the way via text or phone calls. They exceeded my expectations, I recommend them to all my friends! I was amazed by the great service they provided!
IL - 901 S Larkin Ave, Joliet - 3/1/15
I was in a collision where my car was hit from behind. I chose to have the repair work done with GC when I was told about Gerber Collision by a friend of mine. The estimate was quick and the repair work was started within 48 hours! Kenny & Shaun did an excellent job keeping the repair work on schedule and keeping me up to date with the repair progress. Thank you!! My SUV looks great!!
IL - 1493 N State Rte 50, Bourbonnais - 2/28/15
My vehicle looks great - they did a wonderful job. And I love how clean it was when I picked it up!
IL - 1001 Lee St, Des Plaines - 2/28/15
Repairs were handled in a timely and professional manner with excellent results. The interior and exterior of the car was thoroughly cleaned. They suggested optional painting repairs to the bumper for a reasonable incremental cost. Although the bumper damage was unrelated to the insurance claim, providing the opportunity to address this repair led to an even more satisfying end result.
IL - 8250 N Skokie Blvd, Skokie - 2/28/15
i went to two different other places before coming over here at gerber because they could not do the things that i wanted. when i arrive at gerber i was greeted and entertained right away and my car was inside the shop less than 5 minutes. they are very professional and very timely mannered. i recommend this place for any automotive repair and services wanted to be done. Great job guys! keep it up!
IL - 5948 N Northwest Hwy, Chicago - 2/27/15
I WAS TRULY IMPRESSED BY THE PROFESSIONAL AND COURTEOUS TREATMENT THAT I RECEIVED AT GERBER AT 5948 N. NORTHWEST HIGHWAY. I WA GREETED BY GENERAL MANAGER CONCETTA HUTTON, WHO MADE EVERY EFFORT TO ACCOMODATE MY SCHEDULE. SHE TOOK A PERSONAL INTEREST IN ENSURING THAT REPAIR PARTS WERE IN PERFECT CONDITION AND THST THE JOB WAS COMPLETED EFFICIENTLY. WHEN A REPLACEMENT WHEEL ARRIVED IN A DAMAGED CONDITION, CONCETTA REFUSED TO ACCEPT IT AND REQUIRED THAT A NEW ONE BE SENT. I WAS IMPRESSED WITH THE ATTENTION TO CUSTOMER SERVICE DEMONSTRATED BY CONCETTA AND HER STAFF. SHE HAS WON ME OVER AS A GERBER COLLISION & GLASS CUSTOMER SHOULD I NEED GLASS OR AUTO DAMAGE REPAIRS IN THE FUTURE. I PLAN TO SHARE MY GREAT EXPERIENCE WITH FAMILY AND FRIENDS. KEEP UP THE GOOD WORK.
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