Illinois Feedback
IL - 801 N State, Elgin - 9/7/15
I am very happy with the work that was done on my car. The service that was provided was excellent and the staff was very polite.
IL - 1 Gilmore Dr, Bloomington - 9/6/15
The entire staff was so cordial and professional. I was updated on the progress of my car repairs constantly. Overall, I was absolutely impressed with the service. And Chris W is a great manager.
IL - 901 S Larkin Ave, Joliet - 9/5/15
Excellent service from the staff & Management , I was very happy with the repair of my Auto. I will be highly recommend Gerber to my friends if they ever need repairs to there Auto. Thank you all.
IL - 1001 Lee St, Des Plaines - 9/5/15
Insurance company recommended Gerber, so I visited them for an estimate of repair. There was no wait time and the estimate took only a few minutes to complete. Next we scheduled a repair date that was convenient for me and Cory made arrangement for a rental car to use while mine was being repaired. The repair was completed as scheduled, the workmanship was excellent, and I drove away completely satisfied with the whole experience. Gerber Des Plaines is a first class operation, with a professional and courteous staff, but I was most impressed by the efficiency of the entire operation. I will gladly recommend the Gerber Des Plaines office.
IL - 440 Deerfield Rd, Pontiac - 9/5/15
Prompt, informative, the cleaning of the car was a very nice surprise.
IL - 16000 S Lincoln Hwy, Plainfield - 9/4/15
The service I received was far beyond my expectations from the very start the receptionist was very helpful and knowledgeable and very thorough, I did not have to wait long to speak to my repairman....Jim W, he's very professional, he came out and greeted me almost immediately and explained everything he was planning to do with my vehicle, set up my appointment and informed me that he would call me if the part was not delivered before my appointment day, and also arranged for a rental vehicle from Enterprise. I was pleasantly surprised at how good a job they did washing and cleaning my car inside and out. Overall the whole experience was above exceptional. I was most definitely refer others and if I should need repairs in the future, this will be my repair shop!!!! Thanks, YOU GUYS ROCK!!!!
IL - 1500 McCormick Blvd, Mundelein - 9/4/15
I came here due to a small front end collision. These people are AWESOME!! This being the first time EVER that I had to get body work done on my car I was a little unsure what was going to be expected. Well let's start with Yvonne.... She was very helpful and walked me through all the steps. She would call me to give me updates on the time frame for the work, what was to happen in working with the other insurance and keeping me up to date on when my car would be done. I didn't have to worry about a thing. Now, on to Scott! He walked me through all the options I had for the repairs, spoke and worked things out with the insurance company and had my car back in a timely manner! Couldn't ask for more! I'm actually going to be going back to have my windshield repaired there. Great company and great people! I highly recommend them!
IL - 21319 Central Ave, Matteson - 9/4/15
Today I got my car back and I am pleased with the job done.
IL - 6200 Berkshire Dr, Crystal Lake - 9/4/15
I was treated wonderfully from the moment I went to get the estimate , email updates, text updates and phone calls from the Technician. I would highly recommend this shop to anyone out there looking for a professional shop to bring their auto to. Scott Berg was the Tech and told me it would be about a week and with additional damage found it only took 3 days! When I came to pick up my vehicle I was told that he wasn't there anymore and was promoted to General Manager of another! I wish you the BEST!
IL - 3425 N Halsted St, Chicago - 9/4/15
I had some major damage in the front of my car from a UHAUL driver crushing the left panel and front bumper. I brought my car to Gerber for an estimate and they made everything so simple. Rachel took care of me and assured me that they would give me a fair estimate within my insurance's estimate or they would contact them directly for any other incidentals. My car came out looking better than new! And Rachel called me almost daily to give me progress reports. I knew exactly what to expect. I am very pleased with the service and repair work. I would highly recommend them to anyone.
IL - 1500 McCormick Blvd, Mundelein - 9/4/15
I was very impressed with the return of my 2013 Chevy Cruze! The car looks great again after its repair, I guess you could say I was WOWED! Customer service was topnotch over at the Mundelein, IL location :)
IL - 8018 N University St, Peoria - 9/3/15
The bodywork was great, but what really sets Peoria Gerber apart is their service. Ken B. went the extra mile to make my repair so convenient for me and stated in touch daily with progress. He was fantastic! Can't say enough about the staff there.
IL - 1001 Lee St, Des Plaines - 9/3/15
From the first phone call to Amanda and a walk through with Cory. I knew my car was in good hands. They kept me up to date on the repairs and finished a week before the estimated date. I have NEVER had an auto repair finished in such short period of time. Honestly I did not believe the repairs would even be completed by the estimated date. Thank you and your team. I will definitely "Wreck-ommend" you!
IL - 2360 Ogden Ave, Downers Grove - 9/3/15
I came to get a quick idea of how much and what my options were for a minor repair to my hood. Jason came out to my van, gave a quick estimate to completely repair the damage and then added paint to stop the erosion.... this free of charge. Very classy and old school! Thanks!
IL - 901 S Larkin Ave, Joliet - 9/3/15
As all ways done right and a day early
Sell Your Body Shop
Sell your repair facility to North America's leader in collision repair.
Connect with our acquisition team to get started.
Lifetime Guarantee
We proudly stand behind our repair work for as long as you own your vehicle. Learn more about our Lifetime Guarantee.
