Illinois Feedback
IL - 1001 Lee St, Des Plaines - 3/5/16
Friendly, professional, timely
IL - 300 Washington Ave, La Grange - 3/5/16
I was completely happy. They did a great job
IL - 3518 W 63rd St, Chicago - 3/5/16
Did a great job at fixing the hit. Not only that but did not take a long time and treated me very well. Recommend this place highly.
IL - 5948 N Northwest Hwy, Chicago - 3/5/16
I received great service everyone there was great I feel like I made new friends.the service was great it took no time to fix my car. I would recommend them to everybody.
IL - 16100 Suntone Dr, South Holland - 3/5/16
Awesome place. Communicated throughout process. Repair Flawless!!! Professional & friendly. Esp. Jose and Daiane.
IL - 8018 N University St, Peoria - 3/5/16
Collision repair went "smooth as silk" in all aspects - timing, result, being kept informed, availability for questions, hours of operation -what's not to like about Gerber? This was our second need for Gerber for collision repairs and both experiences were "over the top"!
IL - 21319 Central Ave, Matteson - 3/5/16
Teresa at the front desk was so nice and helpful and Mario the service manager was a real pro...thanks for everything!
IL - 8250 N Skokie Blvd, Skokie - 3/4/16
Car was returned 10 days ahead of schedule. They updated me regularly on progress of repairs. Professional customer service.
IL - 5948 N Northwest Hwy, Chicago - 3/4/16
Not only is this location's customer service beyond my expectations but the quality of their work is as excellent as promised. Work was completed in a timely manner. I will return to this location over and over if needed to.
IL - 3518 W 63rd St, Chicago - 3/4/16
The staff here was incredibly professional and pleasant. I really appreciated their regular check-in calls to keep me posted on the progress of my vehicle. I'm very happy with the work they've done. While I would have (of course) preferred NOT to have needed these repairs in the first place (a hit and run driver plowed into my parked car), I couldn't have asked for better service than what I received at this Gerber location. Thank you
IL - 6140 W 159th St, Oak Forest - 3/4/16
The team at Gerber is Awesome! They helped me with everything related to the vehicle and more! Will definitely recommend
IL - 16100 Suntone Dr, South Holland - 3/4/16
Great job with all the work. Jose did a great job.
IL - 6200 Berkshire Dr, Crystal Lake - 3/4/16
I just picked up my repaired car from Gerber and it may sound weird but, I feel pampered and cared for! First, I never waited any more than 5 minutes for any of my visits to the office. The followup via text and personal phone calls were very helpful when planning my week. The front office staff were clear and informative regarding future car care since there was painting done. My car looks fantastic!! And it was detailed to perfection (insert pampered). When I took off I notice a reusable Gerber Collision & Glass bag filled with Gerber Goodies (insert pampered). I thought Moms were the only ones that did stuff like that. Thanks Gerber Collision & Glass for my first repair experience being so nice.
IL - 2360 Ogden Ave, Downers Grove - 3/3/16
I called Gerber with an issue with my front bumper. The woman who answered the phone was extremely helpful and let me know I could bring it right in and the possible outcomes that might occur. When I arrived, Ray examined my car and quickly resolved my problem. He made sure I knew what had gone wrong and exactly what I needed to do next. I arrived in a car that was unsafe to drive with a great deal of anxiety about what was going to happen and how expensive it was going to be. Within a short time of arriving at Gerber, Ray had me back on the road in a safe vehicle. The experience I had at Gerber with Ray and the staff was extremely positive. I am very glad I chose to bring my car there, and they will definitely be my first choice every time.
IL - 6140 W 159th St, Oak Forest - 3/3/16
Excellent and speedy services. Staff is amazing and willing to work with you.
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