Illinois Feedback
IL - 5948 N Northwest Hwy, Chicago - 3/4/16
Not only is this location's customer service beyond my expectations but the quality of their work is as excellent as promised. Work was completed in a timely manner. I will return to this location over and over if needed to.
IL - 3518 W 63rd St, Chicago - 3/4/16
The staff here was incredibly professional and pleasant. I really appreciated their regular check-in calls to keep me posted on the progress of my vehicle. I'm very happy with the work they've done. While I would have (of course) preferred NOT to have needed these repairs in the first place (a hit and run driver plowed into my parked car), I couldn't have asked for better service than what I received at this Gerber location. Thank you
IL - 6140 W 159th St, Oak Forest - 3/4/16
The team at Gerber is Awesome! They helped me with everything related to the vehicle and more! Will definitely recommend
IL - 16100 Suntone Dr, South Holland - 3/4/16
Great job with all the work. Jose did a great job.
IL - 6200 Berkshire Dr, Crystal Lake - 3/4/16
I just picked up my repaired car from Gerber and it may sound weird but, I feel pampered and cared for! First, I never waited any more than 5 minutes for any of my visits to the office. The followup via text and personal phone calls were very helpful when planning my week. The front office staff were clear and informative regarding future car care since there was painting done. My car looks fantastic!! And it was detailed to perfection (insert pampered). When I took off I notice a reusable Gerber Collision & Glass bag filled with Gerber Goodies (insert pampered). I thought Moms were the only ones that did stuff like that. Thanks Gerber Collision & Glass for my first repair experience being so nice.
IL - 2360 Ogden Ave, Downers Grove - 3/3/16
I called Gerber with an issue with my front bumper. The woman who answered the phone was extremely helpful and let me know I could bring it right in and the possible outcomes that might occur. When I arrived, Ray examined my car and quickly resolved my problem. He made sure I knew what had gone wrong and exactly what I needed to do next. I arrived in a car that was unsafe to drive with a great deal of anxiety about what was going to happen and how expensive it was going to be. Within a short time of arriving at Gerber, Ray had me back on the road in a safe vehicle. The experience I had at Gerber with Ray and the staff was extremely positive. I am very glad I chose to bring my car there, and they will definitely be my first choice every time.
IL - 6140 W 159th St, Oak Forest - 3/3/16
Excellent and speedy services. Staff is amazing and willing to work with you.
IL - 7041 W 153rd St, Orland Park - 3/2/16
I HAVE HAD A VERY SATISFYING EXPERIENCE WITH YOUR ASSOCIATES AT YOUR ORLAND PARK FACILITY. THE REPAIR WORK DONE ON MY CAR CAME OUT JUST LIKE IT CAME OFF THE SHOWROOM FLOOR. SHOULD I HAVE ANOTHER MISSHAP I WILL BRING MY BUSINESS BACK TO GERBER.
IL - 1110 W Bloomington Rd, Champaign - 3/2/16
I have been a customer at Gerber Auto body repair, once for extreme hail damage and another time for a small dent and scratch. Both of my visit have had excellent costumer service, and the associates dealing with the claim have been knowledge and estimates have been accurate. When I received both my vehicles back from repair they looked like brand new and I was completely satisfied with the service received. I would highly suggest Gerber for any body damage issues large or small.
IL - 275 Sundown Rd, South Elgin - 3/2/16
STEVE,MANAGER WARM AND FRIENDLY NICE STAFF GOOD WORK
IL - 801 N State, Elgin - 3/2/16
I really appreciated the text updates on the status of my car repair. Excellent service!
IL - 801 N State, Elgin - 3/2/16
I was extremely satisfied with the speed that my repairs were completed.
IL - 3518 W 63rd St, Chicago - 3/2/16
I am very pleased with the quality of workmanship done on my 2011 Toyota , Sienna Van. I take good care of my autos and its always been garage kept. when I picked up my auto it looked as if I drove it out of the dealer in 2011. The service manager, Rafael bent over backwards making sure I was pleased with my auto. I would highly recommend this shop to my friends . Much thanks to the Gerber team on 3518 W. 63rd st. Chgo. for their fine work and keeping me informed of the progress they were making on my auto.
IL - 6140 W 159th St, Oak Forest - 3/2/16
The entire staff addressed my concerns at the most professional expertise level that a company can do. I will recommend Gerber collision to the entire south region if a situation abrupted with their vehicle. The Company should be honored for their professional and personal endeavors that they bestow upon every customer that walks through their door. Upon entering the office, I was not feeling well but the radiance of every employee brought sunshine to me. Job well done Gerber employees.
IL - 6140 W 159th St, Oak Forest - 3/2/16
THE PEOPLE AT GERBER COLLISION WERE VERY PROFESSIONAL AND PUNCTUAL. THEY CALLED ME EVERY DAY AND GAVE ME A UPDATE ON MY VEHICLE. I WAS VERY IMPRESSED.
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