Illinois Feedback
IL - 19 S Route 59, Aurora - 7/25/16
Couldn't be happier with the resolution of my repair. Jackie was efficient in determining the source of the misaligned part and promptly ordered a replacement. She also assured me the color would match as the technician located and recorded the color code prior to my departure. A follow-up phone call from Pamela announced the arrival of the part and a repair date was established. Thank you to both Jackie and Pamela for the ease of repair from part identification to installation. p.s. Pamela, I hope your dog is doing much better!
IL - 2360 Ogden Ave, Downers Grove - 7/25/16
Traveling from out of town, I needed to find a local body shop I could trust. Found Gerber through the great online reviews, and was not disappointed. Honest and hardworking people who care about doing a job right seem few and far between these days, but Gerber has a staff of them! Anna at the front desk was courteous and helpful. Ray and Greg fixed my car promptly and precisely to get me back on the road fast. Thank you!
IL - 4718 Southwest Hwy, Oak Lawn - 7/25/16
Great service from Steve, great personality and a joy to work with. Very professional service would recommend Steve to anyone.
IL - 2424 E New York St, Aurora - 7/25/16
It looks and drives great. Although it was a few extra days than planned, there were two things that didn't work out and they kept me informed of what was going on and the issues were corrected to perfection. Very courteous, knowledgeable and professional staff. I would highly recommend them. My car was badly damaged and required a lot of repair. It looks like nothing ever happened to it.I am beyond pleased with the service I received!
IL - 2360 Ogden Ave, Downers Grove - 7/25/16
It took longer and was more costly than the initial estimated suggested. I did not personally pick up the car, but if I had I would have told them there was still a small amount of extraneous paint on the front bumper leftover from the accident. Overall, the workmanship was good (4 out of 5) and the front desk was very kind (5 out of 5).
IL - 1493 N State Rte 50, Bourbonnais - 7/25/16
Gerber is fast and courteous! I have dealt with them in the past and have always been well taken care of. Would recommend them always.
IL - 6200 Berkshire Dr, Crystal Lake - 7/23/16
Repair was done promptly, looks good, and appreciated the cleaning of the car inside and out. Only snag was the rental car from Enterprise was an hour late from the promised time.
IL - 8018 N University St, Peoria - 7/23/16
They're the awesomest at being awesome! 5th time I've had them repair my cars.
IL - 1313 N Lake St, Aurora - 7/23/16
Second time I've had my car repaired here (unfortunately) but they have done an excellent job both times and I would Wreck-ommend anyone here. Great people and exceptional service!
IL - 440 Deerfield Rd, Pontiac - 7/23/16
The service and communications were great with this company. They kept me informed daily on the progress of my repairs. Rental car was exceptional and available immediately. No complaints doing business with these people!
IL - 1880 La Salle Ave, Naperville - 7/23/16
Very friendly and professional service. They were able to quickly identify and fix the problem without much work and sent me on my way without charging for it. Would definitely recommend.
IL - 1493 N State Rte 50, Bourbonnais - 7/22/16
Very happy with the outcome! Fixed everything to my liking without complaints.
IL - 801 N State, Elgin - 7/22/16
Our car was finished two days early. The work was wonderful. It looks like new!
IL - 20445 Milwaukee Ave, Buffalo Grove - 7/22/16
Had an excellent customer care from Darrell. Thank you once again
IL - 2360 Ogden Ave, Downers Grove - 7/22/16
Luis E. did a superb job helping me thru the process.
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