Illinois Feedback

IL - 1001 Remington Rd, Schaumburg - 8/31/16

Very good service and they kept me informed on the progress of the repairs and even finished before they said they would be finished with it.

Michaelbrenda B

IL - 7041 W 153rd St, Orland Park - 8/31/16

The service was great they kept me updated, great feedback, the calls were continuous and the work was great.

Debbie G

IL - 1325 Park Ave W, Highland Park - 8/31/16

Everything was perfect! They got the part in a timely manor & everyone was so nice and polite! Highly recommended

Kristy T

IL - 10933 S Central Ave, Oak Lawn - 8/30/16

very helpful and explained everything at drop off and pick up

william d

IL - 1321 W Rt 134, Round Lake - 8/30/16

I took my 2013 Ram 2500 to Gerber to have a couple of small rust spots in my wheel well removed, one other small rust spot (from a rock chip), and a small dent removed by "paint-less dent removal". I've had other vehicles repaired at this location and they've always done a good job. I dropped off my truck this time and got an estimate. Bill's (the General Manager of the shop) estimate was for appx. 730.00. I was fine with that as it seemed fair to me. After they started working on my truck, bill called me and sent me a text message with a picture of the rusty area in my wheel well. There was more rust under the paint. He said there may be more work involved (in my head I'm thinking more expensive). I told him to go ahead and do whatever he had to do to make it right. I just picked up my truck, and all of the work looked great, ... just like when it came from the factory. I went in to pay the bill, and it was 200.00 cheaper than the initial estimate! I questioned the reason, since there was more work done than initially estimated. Bill explained his reason, and needless to say I was very pleased! If/when I need any body work done in the future I will definitely go to Gerber again. Attached are two pictures of ONE SPOT (of the three that needed work). I don't have pictures of the work after it was completed because I just picked up my truck, and it's raining out. But I am completely satisfied with their finished product. read more

Jeff G

IL - 7041 W 153rd St, Orland Park - 8/30/16

Dropped the car to residents very pleased with the work done very polite staff

Thomas G

IL - 7041 W 153rd St, Orland Park - 8/30/16

The service was great..

James J

IL - 2424 E New York St, Aurora - 8/30/16

Exceptional service. Have had great work with all my family's cars. Amazing job guys. Thanks. I would highly recommend Gerber to everyone. Thanks again. My truck looks amazing.

Susan C

IL - 7902 Forest Hills Rd, Loves Park - 8/30/16

Very satisfied with Gerber. This was our second time getting work done. Convenient set up with rental car. Jennifer kept us informed with phone calls & texts throughout the process.

Trisha S

IL - 20338 N Rand Rd, Palatine - 8/29/16

I couldn't be happier with the service I received from Gerber. Steve K. was so thoughtful and reassuring that the repairs that I needed on my truck would be handled professionally and with perfection. He delivered! The truck looks amazing ! Thank you Steve and the Gerber team for making this one thing I didn't have to worry or stress over. I will not take my vehicles anywhere else! You are truly professionals who CARE about their customers! Job Well Done!

Rene R

IL - 1060 W Huron St, Chicago - 8/29/16

Hi Gerber. I was waiting on my survey and never received it. It's possible that my employer blocked the email from being received for security measures, however; I had to submit my personal feedback for my wonderful experience at the Gerber Collision located at 1060 W. Huron Chicago, Il. 60642. Mr. Carlson B. was absolutely Fantabulous ( made up word - he was both fantastic and fabulous). His professionalism, his courtesy, his vast knowledge, his attitude.... all 6 stars. It took a little while when dealing with the driver that was responsible for the accident insurance however; Mr. Beeman or Carlson as he preferred to be called; was so patient, kind, and understanding. He kept me calm, cool, and collected. Gerber Collision... you did such an awesome job and I want to send a Big hug and thank you to all of your staff who helped me through ... this process and repaired my vehicle. And a special Kiss on the cheek for the awesome Mr. Carlson B. Because of you all, I was able to get my Lil Boo-a.k.a. Baby Redd Chevy Aveo back looking good as ever. Note: Not that I'm hoping for any accidents in the future, but if I do, I know both me and Baby Redd are in good hands. Thanks so much again read more

Kenyetta A

IL - 1001 Remington Rd, Schaumburg - 8/29/16

I wish to point out the excellence of Steve Sorrells at your Schaumburg, IL location. He was thoughtful in his estimate, repair and communication was perfect. He kept me informed even when the dealer thew us some curve-balls and exceeded all expectations. He is a credit to your organization.

THOMAS K

IL - 400 W Grand Ave, Elmhurst - 8/29/16

Krystian went above and beyond my expectations. He gave me daily updates throughout the whole process and the work they did was incredible. I can't even tell my car was involved in an accident, they made my car look good as new. I will make sure to refer all my family and friends.

Janette G

IL - 20338 N Rand Rd, Palatine - 8/28/16

Gerber Collision did a great repair job on my vehicle and had it completed a week before they promised. They kept me up to date on the repairs and status. Great job!

Reichen B

IL - 6140 W 159th St, Oak Forest - 8/28/16

The staff was friendly and helpful. The job done on my car was beautiful. My car was ready ahead of schedule. I would use them again if needed and recommend them.

Patricia C