Illinois Feedback
IL - 21319 Central Ave, Matteson - 6/20/17
excellent service from Jorge and Corey
IL - 4718 Southwest Hwy, Oak Lawn - 6/20/17
This is my third repair at this location. Great customer service, keep me informed regarding the work being completed on my car. Outstanding job!!! I love the work that was done on my car!
IL - 1321 W Rt 134, Round Lake - 6/20/17
They were awesome and so helpful!!!! And made a stressful time feel way better! Thank you guys!
IL - 2360 Ogden Ave, Downers Grove - 6/20/17
Elise explained the process clearly and kept me informed daily of the progress of the repairs. I highly recommend the competence and integrity of Elise and the front desk staff in all my conversations with them . Well done!
IL - 20338 N Rand Rd, Palatine - 6/19/17
well there guy Dimitri missed a couple of scratches on the estimate, I found them after I left, you would think they would have been more thorough !!
IL - 3029 N Kedzie Ave, Chicago - 6/19/17
This office location and its team were super, responsive, customer focused. I cannot say enough about them. Although they were assessing a problem I was having which was warranty work done by another body repair shop in Alexandria, Virginia they treated the situation as if they were responsible for the issue. Fortunately, the problem/issue turned out to be minor and they fixed/resolved the matter in coordination with the original body shop in Virginia who did the work and got me on my way with no charge. I highly recommend these guys...what professionalism should be like.
IL - 16000 S Lincoln Hwy, Plainfield - 6/18/17
I am taking this time to let you know how much I appreciated the professionalism and kindness I received from Nick K. the day I dropped of my car for repair due to a collision. I received calls from Eddie V. with updates on the repair, and the work was completed in a very timely manner. Thank you to everyone at Gerber for the great Customer Service I received.
IL - 1110 W Bloomington Rd, Champaign - 6/18/17
Was impressed my car turned out the way it did considering what had happen...overall I think they did a good job , kept me informed on the progress of the vehicle and it was completed on time. Good job.
IL - 901 S Larkin Ave, Joliet - 6/18/17
Excellent Service. Good repair job on my car.
IL - 4718 Southwest Hwy, Oak Lawn - 6/17/17
The service was great; the team really worked with me to get my vehicle back asap.
IL - 900 E Ogden Ave, Naperville - 6/16/17
Fast service
IL - 6140 W 159th St, Oak Forest - 6/16/17
I CAN'T TELL YOU HOW SPECIAL I WAS TREATED AND WHAT SUPERB SERVICE THEY GAVE ME. MY BRAND NEW CAR WAS HIT NOT EVEN HAVING IT A WEEK AND GERBER FIXED IT AND HOW BEAUTIFUL IT LOOKS:) THANK YOU SO VERY MUCH FOR SUCH A WONDERFUL EXPERIENCE AND I WILL DEFFENATELY HIGHLY RECOMMEND YOU TO ALL I KNOW.
IL - 1904 Lehigh Ave, Glenview - 6/16/17
5 Star. Ben and Haley treated me with calm and compassionate behavior. They were extremely professional and helped in many ways. I told the Manager Matt , that these employees deserve a huge pat on the back and a free lunch. My car was delivered as promised and as far as I can see a super job. I would definitely recommend this Gerber location to anyone needing auto repair. THANK YOU
IL - 1321 W Rt 134, Round Lake - 6/15/17
I was very pleased with my experience with Gerber. Chris explained everything to me and supplied me with the estimate. Picked up the car when promised. Looks great. Also everyone I dealt with including the office staff were all very friendly, courteous and professional. Additionally I was able to pick up and drop off my rental at your facility. Everything could not have been easier. And yes, I will always recommend Gerber to anyone who asks (or should I say highly Wreck-ommend) Thanks again for everything.
IL - 275 Sundown Rd, South Elgin - 6/15/17
Staff there are so nice and friendly. They offered me a free ride to pick up my car and I got my car back as a new one! Excellent service !
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