Illinois Feedback
IL - 2010 Eagle Rd, Normal - 7/19/17
I appreciated the updates I got through text and phone. They made sure I knew what was going on and when more damage was found they informed us right away.
IL - 5948 N Northwest Hwy, Chicago - 7/19/17
Went there with my Acura tsx 2010 to fix a panel on the side of the windshield that would not stick with different glues i tried. They took care of it really quickly and did a professional job making sure not only that its put back straight and aligned but also doing a clean job. The speed plus the quality of the job performed left me pleased. This is not the first time my family has brought our cars to their place but we leave happy each time. I recommend it to all my friends or family because we trust our cars in their hands so they know they can trust theirs as well. Yes there are plenty of good mechanic places but they treat you very well and the work is done smoothly treating you like a welcomed guest. If you care about your car as much as i do and don't even let a fly touch it i recommend it. Thanks again for your great service!
IL - 7041 W 153rd St, Orland Park - 7/19/17
Everything was done in excellence. The body work and paint job were exceptional. The car was ready earlier than promised
IL - 2311 N Mannheim Rd, Melrose Park - 7/19/17
This is the first time I used Gerber, but not the first time in our family. My father and niece have all brought in their vehicles. Everyone is friendly and give updates on the process. I would recommend this location. My vehicle was done fast and didn't even look like I was in an accident. Great Job!
IL - 1325 Park Ave W, Highland Park - 7/18/17
I brought my 2010 Camaro SS to replace the side passenger mirror. This car is in excellent condition and is stored every winter. Chris Guerriero took care of the car for me and did an excellent job. He had the mirror there quickly and when I came in, took the car in right away and had it fixed within an hour. I could not have been taken care of any better. I will always look to Chris in the future for any car body needs that I are required. Thanks Chris! Excellent service and customer care.
IL - 16000 S Lincoln Hwy, Plainfield - 7/18/17
Great work and dropped my car off at home when done
IL - 16000 S Lincoln Hwy, Plainfield - 7/18/17
We had a great experience with Gerber. Nick was amazing to work with and went above and beyond to help us in any way he could.
IL - 21319 Central Ave, Matteson - 7/17/17
Very helpful and did a great job.
IL - 2360 Ogden Ave, Downers Grove - 7/17/17
Brought my 2010 Dodge Nitro here for some body work after a minor fender bender. There were no problems setting up appointments, the staff is friendly and professional, and there was good communication between the shop and my insurance company. My truck was done in less than the quoted time, and looks better than before.
IL - 1430 W Northwest Hwy, Arlington Heights - 7/17/17
Great experience. Dina M. was very helpful. (estimator) Every went according to schedule. Thanks!
IL - 400 W Grand Ave, Elmhurst - 7/17/17
Exceptional work done on my car. Friendly and courteous people. I am extremely happy that our insurance recommended you. I would recommend your location to anyone. Everything was explained to us upfront and the car was completed on time.
IL - 1325 Park Ave W, Highland Park - 7/17/17
Quote for damage repair was timely and fair. They completed repairs in a timely fashion and within the quoted price. Progress was communicated regularly though text and phone calls. I am very pleased with the customer service and the work that was completed.
IL - 1430 W Northwest Hwy, Arlington Heights - 7/16/17
Excellent consult and solution on the spot by Juan! He managed to make an adjustment then and there. He was awesome . My second experience at this location- both very positive. Highly recommend!
IL - 20445 Milwaukee Ave, Buffalo Grove - 7/16/17
Estimator was excellent with customer service, repair, etc. Also the front desk help was just as good. Glad that the car is fixed.. Thank you.
IL - 1904 Lehigh Ave, Glenview - 7/16/17
I have lived in Glenview for almost 35 years and when been insured with State Farm for 5 decades! This is my anniversary 50th year with them. When I finally needed them when my wife was hit by a liable driver my car was towed to a holding facility. After several days of mishaps (towing company and state farm at fault for miscommunication) I asked them if Gerber could please use a towing company next to them. The car was going to Gerber anyway. Finally the adjuster agreed. Gerber immediately was "on it". The car was towed and work commented right away. The estimator and lady who answers the phone were kind, caring and considerate of my multiple calls (partially because I had been delayed almost a week now) and because I was hoping for repair and not a total loss. I was provided details and the message that the repair was ... read more
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