Illinois Feedback

IL - 300 Washington Ave, La Grange - 3/2/18

You did a great job of informing me frequently as to what the status of my car was. It was quite a bit of damage, so it was helpful to know what was going on. Also, the fact that they delivered it right to my door was just a super plus for me!

Kelly B

IL - 801 N State, Elgin - 3/1/18

Great Job! Thank You!

Glenn S

IL - 1001 Remington Rd, Schaumburg - 3/1/18

they kept us well informed and repaired the car on time. their work is perfect.

Patricia D

IL - 20338 N Rand Rd, Palatine - 3/1/18

I was pleasantly surprised by the level of service at Gerber. Both Amy and Jeffrey were incredibly friendly and helpful in processing my estimate. The estimate took six minutes and the turnaround time on our repair was less than half the time promised. The work was impeccable too. Most importantly, the cost of our repair was significantly lower than another estimate we received. I would highly recommend this location to others and if needed, will return for another service. Hats off to the staff for an overall great experience!

Diana Z

IL - 8250 N Skokie Blvd, Skokie - 2/28/18

Gerber was very quick to repair my car after I was rear ended, and I had my car back the day after they picked it up despite needing multiple large parts. They went above and beyond and returned my car fully washed and cleaned on the inside as well. Gerber and my insurance company were seamless in coordinating the repairs on my car and getting me a rental in the meantime. Would definitely recommend!

Lauren

IL - 2360 Ogden Ave, Downers Grove - 2/28/18

RICK E. HELPED ME WITH A FLAT TIRE DURING A BAD RAIN STORM, I HIT A POTHOLE AND HE CAME OUT IN SUCH BAD WEATHER TO HELP ME FIX MY TIRE SO I CAN MAKE IT HOME SAFELY. HE WENT ABOVE AND BEYOND TO HELP ASSURE MY SAFETY. I WISH THERE WAS MORE PEOPLE LIKE HIM WHO ARE JUST SO HELPFUL. RICH SHOWED TRUE CHARACTER. THANKS AGAIN RICK!

MAYA M

IL - 1001 Remington Rd, Schaumburg - 2/28/18

This location is GREAT! I was treated very well and was kept informed every step of the way. The manager, Kyle, promotes excellent customer service and obviously has wonderful rapport with his team (Jimmy was assigned to my vehicle). I have had 3 of my vehicles repaired here (not proud of my record, ha) and have always only done business with this shop. I told my Farmers agent to us them exclusively for the Zurich North America employees and our families! They deserve recognition by Gerber!!! Thanks, everyone!

PAMELA S

IL - 1500 McCormick Blvd, Mundelein - 2/28/18

The service provided by this branch was exceptional. They were friendly and professional every time i came in. They took great care of my car and the overall work performed looked exceptional.

Joseph B

IL - 901 S Larkin Ave, Joliet - 2/26/18

Excellent service.

Robert G

IL - 1 Gilmore Dr, Bloomington - 2/26/18

Excellent service, communications and repairs. Truck was returned to me with no problems from the repair work and very clean.

Brad

IL - 1500 McCormick Blvd, Mundelein - 2/25/18

Great service, very friendly and knowledgeable. They got our car in and out real quick as promised! I would recommend them to everyone

Paul S

IL - 1325 Park Ave W, Highland Park - 2/24/18

I received excellent service and an excellent repair job.. I have been recommending this place to everyone.

Judy W

IL - 1060 W Huron St, Chicago - 2/23/18

You guys have done an Excellent Job on repairing my car. It looks Awesome ????

William R

IL - 635 N Independence Blvd, Romeoville - 2/23/18

Very pleased with services. Mindy , Front desk representative and mechanics are 5 Star .My vehicle that was repaired you would never know it was involved in a accident. Bravo !

STEPHANIE D

IL - 400 W Grand Ave, Elmhurst - 2/23/18

my wife and I were very pleased and impressed with our experience at gerber! our agent, ivonne was both friendly and professional, a combination that is hard to beat!! we would surely return to gerber, but we hope we do not have to. thanks again to gerber and ivonne!!!!

david b