Huntersville, NC - 13516 Old Statesville Rd

NC - 13516 Old Statesville Rd, Huntersville - 7/19/12

I had some failry major Repair work done on my 2011 Toyota Avalon about 5 weeks ago and you Folks did a super job! I had to get a Rental Car as well and it was very convenient for me to be able to just drop it off at your Shop, pick up my fixed Car and let you Folks call the Rental Car Company to have them pick the Car up... and my Car looks absolute fantastic, almost new! Everything was awesome and I will surely come back if I ever need to, no question! - Thanks, Bill Fox

William F

NC - 13516 Old Statesville Rd, Huntersville - 7/12/12

'Dropped car off for service. Car looks awesome and fixed sooner then anticipated.'

TRACY

NC - 13516 Old Statesville Rd, Huntersville - 6/6/12

'Dwayne and Chrisy provided excellent service. They were very professional and helpful. Thank you!!'

HEATHER

NC - 13516 Old Statesville Rd, Huntersville - 5/10/12

'Even with delays I was informed almost every day of the status of my car. They were concerned about the delay and about me! I will always use them in the future!'

TIFFANY

NC - 13516 Old Statesville Rd, Huntersville - 5/3/12

'I have never had customer service in this fashion before. I was quite impressed with the daily feedback on the status of my car. I would and already have recommended your company to a few friends. Keep up the great work. And I thought good customer service didn't exist any more...you truly have exceeded that standard. A VERY SATISFIED CUSTOMER!!!'

LINDA

NC - 13516 Old Statesville Rd, Huntersville - 4/9/12

'Everyone at the Huntersville facility was very professional and courteous and my car looks like new. I am very pleased. Thank you'

ROZETTA

NC - 13516 Old Statesville Rd, Huntersville - 3/7/12

'My neighbor said my car looks good. She said you all did a wonderful job. And so do I. I would recommend friends and family. The person who recommended me was right you all are very good at what you do. Thanks again for a job well done.'

YVONNE

NC - 13516 Old Statesville Rd, Huntersville - 9/30/11

'There were very nice and knowledgeable people working at True2Form. They did a very good job with the repairs to my car. I would use them again as well as my family members. I will recommend them to any friend if they require any body work.'

James E

NC - 13516 Old Statesville Rd, Huntersville - 9/28/11

'From beginning to end my experience with T2F was fantastic! There are several customer service specific features like the website with status photos and the reports at the end that I've never seen elsewhere and were a wonderful bonus. From the first step of "hello..." to the end pickup it was a completely different type of body shop experience. Instead of a mechanic shop transaction it was more like a new relationship with personal customer service interactions. Ten Stars! (now i wish my dealership relationship could be this good!)'

Ryan M

NC - 13516 Old Statesville Rd, Huntersville - 8/24/11

'You guys did a great job fixing my work Subaru! The hood and door look great I can't tell where the damage was at all. Though I hope I won't need any body work again any time soon when I do you have my business. Also looking forward to trying out the detail services. Thanks again and all the best Alex Borrelli Huntersville NC'

Mr. B

NC - 13516 Old Statesville Rd, Huntersville - 7/19/11

Thank you very much. This is a very cool feature being able to check on progress. Joe and the entire staff has been AWSOME.

Robert G

NC - 13516 Old Statesville Rd, Huntersville - 4/18/11

"I apologize this has taken me so long to get to you. I just wanted you to know how surprised and pleased my 16 year old daughter was to see her car, the car her mother (me) crashed, looking in tip-top shape at your True2Form Huntersville location. The enormous, red bow really made the car quite the "show piece" which I know was your idea from the beginning! The excellence we have received from you and your staff was truly outstanding. From the exceptional friendliness of Tawnya and Chrisy to the expertise of Josh in the detail department, we have been truly impressed with the operation of your business. Thank you all for making this experience one not to forget (in a pleasant way, that is)! Know for certain that we will spread the word about True2Form in Huntersville, NC!"

Monica B

NC - 13516 Old Statesville Rd, Huntersville - 3/3/11

Very pleased. Twanya was very welcoming and helpfull. Rick did a great job. Very pleased with results and effiency of your business.

Scott B

NC - 13516 Old Statesville Rd, Huntersville - 3/1/11

Rick and his team did a great job on our Pilot. They kept us informed came in at a good price and the workmanship was outstanding

Honny & Eric K

NC - 13516 Old Statesville Rd, Huntersville - 2/21/11

"This email is in recognition of the excellent work and outstanding customer service delivered by Rick Martin and his team at the Huntersville, NC, store. I own two vehicles and both have been serviced by Rick and his team within the past 4 months. First, in November 2010, a raccoon destroyed the front bumper and billet grill of my 2004 Nissan 350Z. During the repair process Rick kept me informed of the status and timing to complete. In addition to the repairs, I asked Rick to please give the car a nice polish / wax. Although I made the additional "shine" request, the car was completed in accordance to the original estimate and in line with the original cost communicated to me. The car is still beautiful! My second vehicle, a 1992 Mazda B2600i pickup truck was hit in the right rear panel by another vehicle on a rainy ... January 2011 night. I've enjoyed this truck for 12 years; it's mechanically strong, has low miles, and I'm not ready to give it up. During my initial conversation with Rick I shared my love of the truck and asked him, if at all possible, to please work his magic. When I made this request I had no idea the hurdles and walls Rick would experience. Given the truck's age, discontinued and hard to find parts, meeting my request resulted in quite a challenge; however, Rick never gave up! Just as he did with my car, he kept me informed during the parts search and repair process. Rick could have easily salvaged the truck, but knowing how much the truck means to me he never gave up. Throughout the entire process Rick demonstrated industry knowledge, professionalism and a genuine desire to exceed my expectations - which he and the team did! Just as Rick and team did with my car, the entire truck was given a nice shine! It's absolutely beautiful; I've received multiple compliments and am quite grateful for the extra miles Rick went! Tru2Form in Huntersville, NC, sets the bar high for the entire company and surrounding businesses! If and when I need collision repair again, Tru2Form in Huntersville, NC, is the only option I will consider. " read more

Donna B