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- Holly Springs, NC - 801 N Main St
Holly Springs, NC - 801 N Main St
NC - 801 N Main St, Holly Springs - 10/17/16
Exceptional service and staff. My repair looked good as new. Not much I can say for the service I received. I hope all are safe on the road, but if you need auto service, Gerber of Holly Springs has my recommendations.
NC - 801 N Main St, Holly Springs - 10/1/16
I brought my car in to be "cleaned up" before I tried to trade it in, so I didn't want to spend a lot of money. Michael G. worked on my car and did a great job. My car looks so much cleaner and newer! Thank you!!
NC - 801 N Main St, Holly Springs - 8/18/16
I recently had my vehicle repaired at your location in Holly Springs location and the customer service was exceptional!! I was updated constantly on every part of the process of the repair. They far exceeded expectations and thank them for the constant updates. Tiffany went out of her way to ensure that I understood the process of the repair and was such a pleasure to work with. In 2013 I had my vehicle repaired at a different facility and I did not receive the outstanding customer service that I received with your company and had to return several times to fix minor issues.I would also thank Chris for his customer service as well! Kudos to Gerber!!!
NC - 801 N Main St, Holly Springs - 7/14/16
Great customer service vehicle was fixed when they said it would be great job.
NC - 801 N Main St, Holly Springs - 7/10/16
These folks are excellent!! Fast, friendly, and professional service!! Thank you!
NC - 801 N Main St, Holly Springs - 7/8/16
Excellent service and work, would recommend to anyone.
NC - 801 N Main St, Holly Springs - 6/24/16
Chris kept me up-to-date with the entire process. When they found more damage than the insurance adjuster found, they handled everything for me. Jill processed the check out in a timely manner and everything went very smooth. I am very pleased with the level of work.
NC - 801 N Main St, Holly Springs - 6/15/16
GREAT! Rodney and Jill were a pleasure to deal with. When I took the car in Rodney said there were two possible fixes. I chose the less expensive option. He asked if I could leave the car for a couple of days and I said yes. It turned out to be LESS THAN ONE DAY! AND -- the car was washed and vacuumed (both badly needed). I hope I don't need body work again but if/when I do it will be there.
NC - 801 N Main St, Holly Springs - 6/14/16
My car had significant hail damage. The PDR process was used for the repairs. The work was exceptional. I was skeptical about the ability to repair some of the most significant damage, but the car looks brand new. They worked with the insurance company to cover all of the cost, even though there was a large gap between the two estimates. All of the staff was friendly and helpful.There was one minor "adjustment" needed on the fit of an interior component, that was handled on the spot. Thanks to the Gerber Team for a job well done.
NC - 801 N Main St, Holly Springs - 6/4/16
Cliff did a great job of repairing the bumper damage to my mustang!
NC - 801 N Main St, Holly Springs - 5/19/16
Excellent communication throughout the whole process. VERY professional and organized process. Great experience!! Will highly recommend them! My insurance company is Farm Bureau but it wasn't an option on this review.
NC - 801 N Main St, Holly Springs - 4/29/16
I was very, very please with the friendliness and professionalism of every single employee at this Gerber Collision repair shop. From the moment I arrived (early on a Monday morning when most workers aren't smiling), they greeted me with a smile and a firm welcoming handshake. I really appreciated Rodney's spot-on explanation of the process and amount of time required for the repairs. They even accommodated my work schedule for dropping off and picking up my vehicle. Exceptional customer service. Topping everything off, my vehicle was returned ahead of schedule.
NC - 801 N Main St, Holly Springs - 4/15/16
Time frame exceeded my expectations. Every employee I encouneeded was beyond nice, professional and helpful! Thank you so much for everything!
NC - 801 N Main St, Holly Springs - 4/7/16
Wonderful staff! Very helpful and prompt!
NC - 801 N Main St, Holly Springs - 3/31/16
The service and repair provided by the Holly Springs Gerber Collision staff far exceeded my expectations - really! Rodney T. went above & beyond to get my car fixed perfectly. I know the shop crew worked hard for him on the repairs. Rodney and the front office staff, Pam, Jill and Tiffany, kept me informed every step of the way. Cliff even checked in with me on the service I received. I work in Risk Management at the City of Raleigh and assure you my compliments are not exaggerated. Should I or anyone I know need collision repair services I will definitely send the referral to the Holly Springs location. Very best regards,
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