Gilbert, AZ - 477 N Cooper Rd
AZ - 477 N Cooper Rd, Gilbert - 10/29/18
Received great service from front office and the shop. Kayle went above and beyond on more than one occasion and is a big part of the reason I brought the vehicle back a second time even though State Farm did not have the Gilbert location on their network (they had Mesa). My son was treated with extra care when I brought him in with me to pick up. The Gilbert office makes you feel like more than a vehicle to repair.
AZ - 477 N Cooper Rd, Gilbert - 7/17/17
Jeremy gave me an estimated date of completion and he was spot on!!! They contacted me regularly throughout the process so I never had to guess what was going on. Very professional and very reliable. I would recommend them to anyone. And Jeremy was excellent
AZ - 477 N Cooper Rd, Gilbert - 3/7/17
AZ - 477 N Cooper Rd, Gilbert - 2/1/17
Very Good Service
AZ - 477 N Cooper Rd, Gilbert - 11/17/16
What a super job they did, thank you frank!
AZ - 477 N Cooper Rd, Gilbert - 8/18/16
I dropped my car off on the 5th for a repair from being rear-ended, and they called me promptly on the 12th to tell me my car was ready, as scheduled. Everything was taken care of and I have been left very satisfied by the customer service I received!
AZ - 477 N Cooper Rd, Gilbert - 3/3/16
I bought my car new back in 2012 and took pride in having not a single dent up until the end of 2015, when I was hit by another driver while I was waiting for my light to turn green. I was totally bummed out - there goes my virgin car body and here comes a hassle, I thought. The accident took out a headlight, front bumper, fender, and scratched my door. Having previously painted an old Mustang with a perfect OCD special paint job, I thought, here comes repair work that I'll be able to see the imperfections on. This, however, was not the case at all. I'm very busy and I rely on my car; Gerber made things very easy. I dropped off my car, waited about 5-10 minutes, and a courtesy driver came to bring me to the nearest Enterprise rental at no charge to me. They kept me in the loop with progress on the car via text message alerts and a phone ... call or two. A couple weeks later, I got my car back, and holy detail!!! I used to detail cars for a living, and I got my car back with clean wheels, tires, a clean dash, vacuumed carpets, etc. I was not expecting a full detail. Even to a discriminating painter's eye, they did an excellent job with the paint and body work. No color differences between panels, no pitting, perfect panel gaps, flawless putty work, and the clearcoat texture and sheen match the factory paint on the rest of the car. It's tough when your first new car gets hit, especially when it wasn't your fault, but Gerber made my car new again. Hopefully I won't ever have to get collision repairs again, but if I need to, I'll definitely be going back to Gerber. Thank you to everyone involved in repairing and cleaning my car! read more
AZ - 477 N Cooper Rd, Gilbert - 12/29/15
I would like to thank Chris & Frank for their professionalism and kindness as well as a job extremely well done by your entire team!! Couldn't have asked for better service. Chris handled our claim and notified us along the way of the progress each step. Kudos to Chris! Thank you so much for that extra effort on his part to go over and above during a difficult time. Wouldn't go anywhere else. Thank you, Chris & Frank.
AZ - 477 N Cooper Rd, Gilbert - 12/15/15
My car was in an accident where the other individual took an illegal left turn, I had my Jetta fixed at Gerber Collision and Glass in Gilbert, AZ on Cooper road. The service was friendly and right to the point, my car was fixed sooner than expected and I am so happy with the results. Thank you so much!
AZ - 477 N Cooper Rd, Gilbert - 11/2/15
From the moment I spoke to Frank and Donya to the time I picked up my car they were incredible they did everything that they said they were going to do and on top of all that made my car look like it was brand-new right off the show room floor blew me away kind of service I'm so impressed with them I've already begun recommending this location to all the people that I know and I'm sure I'll come back for any work that I'd like to have done to any of my other cars It was definitely a great experience nothing like what I had expected first-class service all the way around. Thank you!!
AZ - 477 N Cooper Rd, Gilbert - 10/31/15
I was beyond impressed with the service and work Gerber's did on my truck! From the moment I dropped off my truck I knew I was in good hands. They performed the body work faster than expected and my truck looked better than when I first bought it. I loved the fact that when I schedule my drop off they had arranged the rental car company to be there waiting for me. This saved me time and made my boss happy that I could make it back to work quickly.
AZ - 477 N Cooper Rd, Gilbert - 8/31/15
I had my windshield replaced by a mobile tech 6 weeks ago. After the service that was provided, my windshields would always go once across the window every time I started my car. I didn't think much of it until it wore down my blades. I brought my car in to Gerber in Gilbert, AZ and was greeted by a great friendly staff. Cory helped me fix the problem and got the technicians involved to stop the blades from going once every time I started the vehicle. It was exceptional customer service provided and a happy customer. You have great people at your company and Cory is one of the those people that is sure to move up in your company. Great work Cory and thanks again.
AZ - 477 N Cooper Rd, Gilbert - 8/1/15
My vehicle was rear ended - the party at fault had ESurance and they recommended Gerber. The results were phenomenal, my car looked as if it had been detailed and made brand new again. The staff did several things to go above and beyond for me. I can't thank Gerber enough for getting me in my vehicle as quick as possible while still doing a fantastic job. Thank you!
AZ - 477 N Cooper Rd, Gilbert - 7/2/15
AMAZING Service and Staff. Highly recommended! No need to check out other places---GO HERE!
AZ - 477 N Cooper Rd, Gilbert - 5/27/15
I had a small fender bender in a parking lot. Gerber Collison & Glass was one of the companies my insurance company recommended. After reading their favorable reviews I immediately contacted Corey M, General Manager. Corey, the front office lady (believe her name was Noela...sorry if I am wrong) were very customer service oriented from the first contact. They were accommodating in getting my vehicle in for repairs immediately and took the time to explain what needed to be done & how long it would take. Corey and his team are very professional and they do care about providing quality service. Just stop by their office and you will see exactly what I mean.
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