Georgia Feedback

GA - 803 Bascomb Commercial Pkwy, Woodstock - 4/26/16

The Guys did a GREAT JOB on my truck I Highly recommend

James W

GA - 803 Bascomb Commercial Pkwy, Woodstock - 4/25/16

I was very pleased with the service, promptness and an excellent job done by the team at Gerber Collision. I left my car with them while out of town and they were very accommodating regarding my situation. I was sent emails to update the progression of service and it was done in a very timely manner. I will definitely return for future services and highly recommend them to other customers.

kelly e

GA - 2230 Redmond Circle NW, Rome - 4/23/16

Great service. Made everything stress free.

Sandra E

GA - 803 Bascomb Commercial Pkwy, Woodstock - 4/23/16

I really appreciated the professionalism I received from the staff. I also appreciated the daily communication I received regarding my vehicle. Brad W. personally took care of a unexpected problem that occurred after picking up my vehicle. That's the kind of service any customer would want to receive. I would highly recommend him to anyone needing service.

Tracie C

GA - 6060 Atlanta Hwy N, Alpharetta - 4/22/16

The car looks great and the work performed was done ahead of schedule. The staff was knowledgeable and courteous. I would recommend Gerber to anyone needing collision repair.

Greg D

GA - 2395 Cobb Parkway, Kennesaw - 4/22/16

I was treated quickly and pleasantly. My car was repaired beautifully and on time. I am most grateful for the kind and talented folks at Gerber!!! I enjoyed the text messages about the cars progress and I never had to wonder about progress. Michelle M. is a dear lady who knows how to estimate, comfort and support! I would go no where other than Gerber.

Susan F

GA - 2395 Cobb Parkway, Kennesaw - 4/22/16

I had a missing drivers side door handle and came in to get a handle ordered for my Nissan Versa 2009. I paid for what I thought was a complete handle assembly. The handle continued falling off the door. It seemed that the necessary key cover part had not been ordered the first repair. After the second visit when they simply stuck the incomplete handle back on, I wrote a complaint. I had no idea a second part was necessary until the manger noted the omission the second visit. They ordered this key cover part, and it was installed and works wonderfully well. The Manager today, said there was not a charge for this part ordered. I was very surprised with this customer service action. I am pleased, impressed and thankful. Thank you very much for the constant trying to make this repair successful. Also advice was given about another part ... needed. Thank you for this also. I will return for further work to be done to this location of Gerber collusion and Glass, in Kennesaw, Ga. I will also recommend work done there to my friends. read more

Karen L

GA - 2230 Redmond Circle NW, Rome - 4/21/16

Rome Gerber Collision team did an excellent job. The communication on status was excellent.

Todd J

GA - 2395 Cobb Parkway, Kennesaw - 4/21/16

Felt like I was kept up with the whole process. Very well done. My car looks like new!

Robert H

GA - 2395 Cobb Parkway, Kennesaw - 4/21/16

Fast service, Repairs look great. Professional, Friendly Staff.

Evette B

GA - 2230 Redmond Circle NW, Rome - 4/21/16

Great customer service! Friendly staff!

Jennifer P

GA - 6060 Atlanta Hwy N, Alpharetta - 4/20/16

i have a 2004 Honda Pilot that was fixed at Gerber Collision in 2008. I had issues with the paint pealing. Gerber Collision repaired all the issues as well as replacing a headlight that had faded all under warranty. The workmanship was top quality and the car looks like new. To have a company stand behind their workmanship 8 years after they did the initial repair is amazing. Jimmy, the Manager, was courteous and understanding and keep me up to date on the repair process. I will forever bring any vehicles in need of body work to Gerber Collision in Alpharetta.

Dean M

GA - 12056 Abercorn St, Savannah - 4/20/16

Melyssa and the staff was AWESOME!!! They took very good care of my vehicle and Melyssa made sure that I was update to date daily with the repair process to my vehicle. My overall experience was great. Will most definitely come back.

Jerry F

GA - 6060 Atlanta Hwy N, Alpharetta - 4/19/16

I WOULD RATE THEM 5 STARS, THEY TRULEY HANDLE THE ENTIRE TRANSATION ON TIME AND PROFESSIONALLY.

NATHAN D

GA - 2395 Cobb Parkway, Kennesaw - 4/18/16

* Very quick and informative *Friendly and Excellent customer service *Estimators know information and resolve issues quickly.

Fanchon P