Georgia Feedback

GA - 12056 Abercorn St, Savannah - 3/23/16

Very friendly staff and fast service. Highly recommend them to anybody.

Candace L

GA - 11200 Alpharetta Hwy, Roswell - 3/23/16

Stephanie and her Team were great! They spent time with me picking out the "perfect" pinstripe for my new truck; color, size, and placement were critical. They special ordered my choice and installed to perfection! Great service, great price and 100% professional! I would highly recommend!

Mark

GA - 553 Industrial Blvd, McDonough - 3/22/16

I typically do not complete these but after the extraordinary service I received, I had to. From the 1st phone call to picking up my vehicle...I was impressed!! The daily text I received informing me the status of my car was much appreciated...I never had to wonder what was going on. The customer service was exceptional and the work preformed was awesome! I will admit, I wanted to use another local repair shop that I have previously used but the insurance company sent me here. I hope I never have to use a collision shop again but in the event I do, Gerber will be who I use and will recommend to others! Thank you so much Sara for everything!

Laura H

GA - 725 Dekalb Industrial Way, Decatur - 3/21/16

To all interested parties... Please take note that my husband and I are thoroughly satisfied with the quality of product and service we received this morning! We were concerned that we would regret not going to Lexus to have our front passenger window replaced, much to our surprise the technician (I think his name is Donny) called as promised, arrived in the time he said he would, installed our factory tinted window with precision and expertise, cleaned out the glass fragments from inside the door panel in no time! I'm a hard sell but my husband is impossible and he was impressed!!! That's impressive! Thank you Donny and Gerber you guys have two very satisfied customers today who intend to recommend Gerber and Donny the glass-man :-) for any future auto-glass replacement! Hope this note makes your day as you did ours! Keep up the great ... customer service...you're almost an anomaly these days! Lol read more

Lisa W

GA - 803 Bascomb Commercial Pkwy, Woodstock - 3/21/16

Craziness! It is pure madness......that your customer service was totally the most awesomest!!! (That's a real word...) Brad and Stephanie treated me like royalty. Thanks Gerber of Woodstock!!!

Edwin C

GA - 803 Bascomb Commercial Pkwy, Woodstock - 3/18/16

Thank you for everything. Looks great! Great customer service from beginning to end.

Marjory C

GA - 12056 Abercorn St, Savannah - 3/18/16

This location is excellent and has the most wonderful person who I have enjoyed working with, Melyssa F. She stayed in contact with me each and every day giving me updates on my vehicle. Kudos goes to her and the staff at Gerber.

Ronald M

GA - 12056 Abercorn St, Savannah - 3/17/16

I work in healthcare and have been dealing with customer service for many years. The Gerber office in Savannah demonstrated the most exceptional experience that I have ever seen. It was obvious that your staff had received, and understood, the expectations. Thank you, Melyssa F., for a job well done.

Judy B

GA - 12056 Abercorn St, Savannah - 3/15/16

My car was repaired quickly and it looks great. The customer service provided by Melyssa F. was exceptional. She exceeded my expectations.

Jimmie M

GA - 803 Bascomb Commercial Pkwy, Woodstock - 3/15/16

Gerber Collisions did a wonderful job on my car!!!! They kept in contact with me the whole time and kept me informed!! My car looked beautiful and good as new when I got her back!! Would recommend Town Lake Gerber Collisions to anyone and everyone!!!

Veronica G

GA - 12056 Abercorn St, Savannah - 3/15/16

The staff was wonderful, Melyssa was just perfect and great keeping you inform step by step. thanks team

Di'Nice B

GA - 553 Industrial Blvd, McDonough - 3/12/16

Gerber Collision and glass is a class act. Brittany, the receptionist, gives you an idea of what kind of service you will receive. Her professionalism and compassion lets you know that everything is going to be alright. From beginning to end the updates keep you on task. All you have to do is be patient and let these professionals do their job. Upon return, the Auto/Collision team and the detail team make sure that your vehicle is in its original state. They really are about their product. They are phenomenal!

A. W

GA - 803 Bascomb Commercial Pkwy, Woodstock - 3/11/16

The staff is excellent, always keeping the information flowing. A job that was expected to take 2 weeks, was completed in just 8 days. Throughout the process, I received a daily update e-mail message. I found this as an exceptional process. This company is FANTASTIC!!!!!

Bruce A

GA - 12231 Veterans Memorial Hwy, Douglasville - 3/11/16

The customer service and workmanship was fantastic. They went the extra mile !

Beverly H

GA - 803 Bascomb Commercial Pkwy, Woodstock - 3/10/16

Everyone I encountered, from the manager to the secretary, was professional, helpful, prompt, and focused on helping get me back on the road. Best customer service I've ever experienced anywhere from any business. Thank you!!

Garrick C