Georgia Feedback
GA - 553 Industrial Blvd, McDonough - 8/17/21
I had my truck repaired and am throughly satisfied with the repairs. They quickly arranged my rental, communicated regularly about the status of the repairs, and actually completed the work quicker than estimated. I will definitely recommend Gerber Collision & Glass to my friends and relatives.
GA - 589 Willow St, Atlanta - 8/17/21
The manager Chip is very knowledgeable & understanding. We had a bit of miscommunication at first but he definitely made it right. This company always exceeds my expectations and always on point!!!
GA - 725 Dekalb Industrial Way, Decatur - 8/14/21
I have AAA Insurance...from beginning with the insurance company to ending with Gerber Collision, my experience was seamless. They made it happen! When I picked up my car from Gerber, it was like I was getting into the car I purchased new 6 years ago. It was repaired and it was spotless. They kept me up to date with everything that was going on with the repair and the customer service was excellent. I told the Receptionist when I left that I hope I don't have to come again, but if I do. They have my business. If I could give more than 5 stars, I would!
GA - 5021 Canton Rd, Marietta - 8/13/21
ABOVE AND BEYOND!!! THEY DESERVE 10 STARS I can't speaking highly enough of the folks at the location on Canton Rd in Marietta. They are the most kind and thoughtful and helpful group of people I've met in the service industry in a long while. My husband drives a Pontiac Pacifica which holds his motorized wheelchair in the back. When my husband and another gal backed up into each other, it damaged the back hatch door and busted the glass which was all over the inside, over his chair and lift. He was stranded without his chair. I called 2 other companies and was told they "could help me in 2 days from now" When I called Gerber on Canton Rd, they told me to come in first thing the next morning. I was there at 8:30, they took the car back, cut the hatch open, cleaned up all the glass and then proceeded to hand lift his chair into ... read more
GA - 725 Dekalb Industrial Way, Decatur - 8/13/21
Very pleased with repair
GA - 5021 Canton Rd, Marietta - 8/2/21
From the very first phone call, to the very last text once services were completed, I felt very comfortable about my vehicle being repaired here. Jeni was an absolute dream to work with! Her patience and communication with every step was so refreshing and comforting. Im hoping to not need to, but if the moment arises, I will use this shop again in the future! Thank you Jeni and team!
GA - 1577 Charles Hardy Pkwy, Dallas - 7/30/21
Everyone was incredibly nice and helpful. Shayna S. was SO helpful, particular, and proud of her work. You've got a gem of an employee with her. If I ever need collision repair work again (but hopefully not), I'll definitely be back. Gerber was highly recommended by a friend and now we see why. Customer service is top notch and they go above and beyond what is expected. They even washed and vacuumed the entire car. Thanks for a great job! It looks better now than before the wreck!
GA - 12056 Abercorn St, Savannah - 7/29/21
A huge round of applause! The Gerber Collision Staff was amazing!!! Shoutout to Hailey, Bailey & Melyssa!! Those three women saw me through all worries during the repair process. Their attention to detail, communication and my opinion was outstanding. The repair crew is amazing as well of course, they fixed my "impossible to repair" Volkswagen Jetta.
GA - 7115 Oak Ridge Pkwy, Austell - 7/27/21
My car/ Bettyboop is back beautiful thanks to you all ??
GA - 2395 Cobb Parkway, Kennesaw - 7/27/21
The level of professionalism and quality of the work provided at Gerber was outstanding. I'm very satisfied with the collision repairs that were done on my Mini Cooper and the time it was completed in. Erica, CSR at Gerber represents the company well as she is very knowledgeable with regards to the processes and procedures involved in repair work. Erica is articulate both in person and on the phone. I have already referred a friend to Gerber for potential collision repair work. Thank you again,
GA - 1577 Charles Hardy Pkwy, Dallas - 7/23/21
Detailed weekly updates on repairs. Fast and extremely friendly service.
GA - 2230 Redmond Circle NW, Rome - 7/18/21
Very professional service. Text notifications throughout repair kept me in the loop. Repairs were completed before projected date & my vehicle is good as new. I am very appreciative of the exceptional service provided by Gerber Collision & Glass of Rome, Ga.
GA - 12231 Veterans Memorial Hwy, Douglasville - 7/14/21
Prompt, efficient, knowledgeable staff; regular updates; superior workmanship; excellent communication with insurance company - all contributed to a smooth process from first contact to delivery of repaired vehicle.
GA - 3620 Community Rd, Brunswick - 7/13/21
Joel and his team were very professional and communicative. They did great work on my truck and highly recommend them for any of your repair needs!
GA - 6060 Atlanta Hwy N, Alpharetta - 7/7/21
Wonderful experience with the service from Matthew C.and Vicki at the front desk. These two individuals exemplify what customer service is all about. Very professional, ethical and timely service at this location.
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