Georgia Feedback

GA - 725 Dekalb Industrial Way, Decatur - 1/11/22

My insurance company gives me a choice of where to have my repairs done. I always choose Gerber because of their excellent communication. Whether in person, on the phone, or by text, I can always expect a courteous and professional response.

Tom P

GA - 4401 Bemiss Rd, Valdosta - 1/7/22

I had the best experience that I have received in a very long time. The customer service was top notch and the turn around time was amazing. Thank you to all the staff at the Valdosta GA location and a personal thanks to the manager Mr. Harold for all of his encouraging words and the amazing customer service he provided.

Love F

GA - 553 Industrial Blvd, McDonough - 1/4/22

It was a wonderful experience, and everything went smooth. The desk representative was extremely nice, and the estimator did an awesome job. The repairs look great, and we were provided with helpful information about the repairs and what to do and not to do with the new repairs. We were also updated along the way during the repair process. Definitely will spread the word about the service we received with our friends.

Deborah K

GA - 804 Newnan Rd, Carrollton - 12/30/21

I took my daughters car in for repairs to her bumper. They did a fantastic job! Brandon is so friendly and very professional. He finished the vehicle in 2 days, and it looks awesome! I highly recommend this location to everyone. I really appreciate the wonderful job they did on my daughter's vehicle.

S w

GA - 2395 Cobb Parkway, Kennesaw - 12/22/21

Brittney M. was extremely accommodating and professional throughout the entire process , a pleasure to do business with. I was extremely pleased with the quality of workmanship as well. I will definitely recommend your company to anyone needing your services.

Martin A

GA - 7115 Oak Ridge Pkwy, Austell - 12/20/21

Franklin kept me inform on the entire process and I appreciate his communication,. The car looks good and i know where to come to if I have additional questions or concerns. Thanks for a great experience.

Keisha L

GA - 1290 Portman Dr, Conyers - 12/17/21

The clamps broke on the metal piece around my grill so I went to Gerber for an estimate. Brittney looked at it and saw an opportunity to fix it in the spot. As I was getting ready to ask her how much she said, "you're good". Talk about GREAT customer service. I really appreciate her kindness. Thank you Brittney for putting a smile in my face.

Aisha D

GA - 992 E Oglethorpe Hwy, Hinesville - 12/16/21

You did a wonderful job it looks so much better now

Morgan C

GA - 1515 Broad St, Augusta - 12/15/21

Great communication! Great service! Elizabeth is awesome!

Nancy P

GA - 803 Bascomb Commercial Pkwy, Woodstock - 11/30/21

Gerber Woodstock Ga. provided me with excellent customer service. They were so friendly and Knowledgeable and they actually completed my repair ahead of schedule. They kept me informed throughout the repair process. In a day and age where customer service has become a thing of the past, this facility should be commended for excellent customer service and by the way, the repairs that they performed on my vehicle look great. I can't even tell it was in an accident. Great service Gerber Woodstock Ga.

Lenzell P

GA - 992 E Oglethorpe Hwy, Hinesville - 11/5/21

They got me instantly in for the estimate and took the vehicle when scheduled. Everything ran smoothly with them. They had a little backup with getting a part in but they let me know twice a week until they finished what was going on with my vehicle. My car look brand new again. Thank you

Michael P

GA - 1290 Portman Dr, Conyers - 11/3/21

Thank you for your great customer service and timely replacement of the hood release cable on my 2007 Honda CRV. I will use you whenever I need your services. Nancy B. Nov. 1 2021

Nancy B

GA - 5400 Shadburn Ferry Rd, Buford - 10/30/21

My experience at this location was excellent. Receiving caring customer service in this climate is rare, and they went above and beyond to ensure that my experience and the work completed exceeded expectations. I will gladly visit this location again and recommend it to others.

Justin P

GA - 1577 Charles Hardy Pkwy, Dallas - 10/29/21

Exceptional service from beginning to end! This is the second time using them and both times very simple. I got updates every step of the way, they made rental car seamless, insurance/ payment uncomplicated and they are friendly with a clean location. I will recommend them all the way

Melissa P

GA - 12231 Veterans Memorial Hwy, Douglasville - 10/29/21

Amazing work.looks like new.

Albert S