Georgia Feedback

GA - 24 Amlajack Blvd, Newnan - 5/11/23

I loved that they kept us updated via text. It was such an efficient way to know what was happening to our car and to keep a rough estimate of when it would be done. It was also nice that they dealt with the insurance company so I didn't have to. Very professional and very friendly staff. Hopefully we don't get in another accident but if we do ever need car work done here is where I would go!

Whitney

GA - 6060 Atlanta Hwy N, Alpharetta - 5/11/23

Mev was the man! Wow, He impressed me,and that is not easy to do! He was first class, polite , extremely helpful to me personally, and did what he said. He spent as much time as I needed with him. He is calm and extremely efficient. All of our work was done in no time! I highly recommend working with Mev and his team!

JT P

GA - 410 Merchants Way, Grovetown - 5/5/23

Outstanding customer service, vehicle was sparkling, clean, all my future services will be done at this location

Stephen A

GA - 804 Newnan Rd, Carrollton - 5/4/23

I was rear-ended on the interstate. They reached out to me shortly after I filed the claim. I took my car in the next day, I was seen right away & they helped me with my rental. It was finished faster than I expected. On ly way to pick it up I got stuck in traffic but they made sure I got my baby back! Great team, fabulous work, professional & friendly .

Sunshine T

GA - 2230 Redmond Circle NW, Rome - 4/21/23

Excellent service, very professional and very good on communications.

Christopher H

GA - 725 Dekalb Industrial Way, Decatur - 4/17/23

Polite, speedy and helpful.

Jane S

GA - 12056 Abercorn St, Savannah - 4/13/23

very pleasant, helpful made me feel confident they will get the job done right.

Patricia T

GA - 12056 Abercorn St, Savannah - 4/13/23

very helpful nice made me feel confident they were going to get the job done and in a

Patricia T

GA - 725 Dekalb Industrial Way, Decatur - 4/11/23

Very good customer service. My advisor Jery. Was very accommodating, professional, and personable. She made the experience as painless as it could be. She seemed to communicate well with the service techs, office staff and myself. She praised all of the staff that contributed to getting my car back on the road quickly and efficiently. Everyone I came in contact with was very professional from the front desk back. Thank you for your Great work.

David R

GA - 155 Park Access Dr, Lawrenceville - 4/9/23

excellent and professional work done on my car. Matt and Loyd are awesome guys who car about the client. their customer service is impeccable. Great Shop to have your car repaired. Highly recommended!!!!

GORDON M

GA - 24 Amlajack Blvd, Newnan - 4/6/23

Very satisfied with repair. No damage. I received daily updates concerning repair. Customer service was excellent. All my questions were addressed. I will recommend this place to a friend

Samuel O

GA - 514 General Courtney Hodges Blvd, Perry - 4/6/23

If you're looking for a place to repair glass or auto this is the place to go! All their staff went above and beyond, great customer service they always kept me updated, they are very knowledgeable of what they are doing. I wouldn't take my vehicle any other place. Thank y'all for everything you did not only did y'all kept me updated but also made sure I was doing ok and that's what makes them the best! Thank you for making my car perfect!

Yolanda M

GA - 12056 Abercorn St, Savannah - 4/4/23

It took a long time for my repairs because of back order parts. However; my estimator, Linda L. , kept me up to date and handled my extension for my rental car. She was always available to answer my many questions. My Sequoia looks great and the customer service was fantastic!

Angela S

GA - 5400 Shadburn Ferry Rd, Buford - 4/3/23

Hello, Prepare yourself for many compliments and more information than you need to know. We are blessed to have a daughters who is a missionary in South Asia. She has been there for over 5 years. The car we keep running for her to drive when she is here is a 2003 Honda Civic with the faded blue paint. The last time she was here she drove over some limbs on the road and damaged the pan under the car. It was dragging. Fortunately we took it to Gerber Collision And Glass at 5400 Shadburn Ferry Rd in Buford, GA. And they successfully removed it. She is now, several months later returning. Miracle of miracles, the new part was put on in minutes this morning at that location. I am her mom and I had not been to the shop until this morning. I was impressed by how clean and orderly everything was in the office. Below is the text I sent my family ... after my experience. "I am back home. Car is done. One of the most delightful, efficient experiences I have ever been part of. Literally took minutes. Acted like I was a valuable customer with a fancy car ?? ??" Now for a few more details that you will find interesting. My husband and I both drove cars to the shop because we had not made an appointment and I thought we would have to leave Hattie's car. I can tell you, this is one busy place on a Monday morning. When we arrived, Jasmin was on the phone. She was patiently explaining to a frantic potential customer the way things are covered and handled by insurance companies and the coordination with the body shop. Did that clearly enough several times. By the end of the conversation the person at the other end of the call seemed comfortable with how things are handled and I even understood the process. The other girl in the front office, Mandy (I ask for names ??). Was also very polite, confident, and knowledgeable as she dealt with several customers while I was there. A third female, with an office behind the front open area had a note on a visible board that said, "Hold on let me overthink it." Not only are these gals efficient, they have a sense of humor. I did not get the name of the girl with the office but I believe she played a major part in my quick service, without requiring any of my attention. Another couple "things". I loved the ability to look ?? through the large clean glass window on the door between the front office area and the operating room. Wow. Impressive. So clean and organized and orderly. Open, not cluttered with parts. Each bay, I think that is what they are called, had the clean shinny new parts sitting up on a cloth covered stand waiting to be put on the vehicle beside it. Almost looked like a setup for a picture. When I drove around the side to turn around as I was leaving I noticed the garage area set up for washing cars. It also looked camera ready. No clutter. Clean and orderly. The people who work in this location should be congratulated and recognized for the outstanding service they provide. read more

Sandra B

GA - 5021 Canton Rd, Marietta - 4/1/23

Communicative, personable, and detailed repairs executed on my vehicle.

Ashley S