Georgia Feedback

GA - 14 J Walter Byrom Rd, Sharpsburg - 6/7/25

They completed work on my vehicle quickly and it looks great! Braxton thoroughly explained how to care for the new paint job and was extremely professional and friendly throughout our interaction. He even offered to help me switch my belongings from my rental car to my car!

April L

GA - 725 Dekalb Industrial Way, Decatur - 5/31/25

The family was very pleased with the service we receive the vehicle looked like new . We were able to pick the vehicle up on date that was specified .

Belinda W

GA - 3030 Satellite Blvd, Duluth - 5/29/25

Excellent and professional in every way. Good fast quality work.

James A

GA - 850 Joe Frank Harris Parkway SE, Cartersville - 5/29/25

Gerber was very fast getting my car repaired and did an excellent job. I also received an update on repairs almost daily. Highly recommend.

Lesia M

GA - 3089 N Dug Gap Rd SW, Dalton - 5/21/25

On my way to my Brother's Celebration of Life in St. Louis while in Tennessee something hit the top of my moon roof and shattered all the glass. My son put a temporary fix on the top to get me home to southern Georgia, but on the way home it came off. I stopped at the first exit and a miracle was there at the corner, Gerber Collision & Glass. They spent a half hour fixing the car so I could drive it and didn't charge me anything. There kindness was outstanding and I would recommend them to anyone. The receptionist, manager and estimator David R were wonderful. Thank you so much for your help.

Catherine R

GA - 300 Old Ball Ground Hwy, Canton - 5/21/25

Great staff, great experience, definitely helped to remove all the tension and stress that comes with having a teenager screw up your car

Jordan B

GA - 4401 Bemiss Rd, Valdosta - 5/17/25

Having my Jeep repaired was a very positive experience. Randy and the staff at Gerber Collision made sure that I was satisfied and all of my needs were met. I will highly recommend them to anyone that needs a repair.

Allison E

GA - 24 Amlajack Blvd, Newnan - 5/15/25

Took my beloved Silverado in for damage caused by someone else, and his insurance gave the option to choose the facility of my liking, and I chose Gerber. The work was flawless and faster than expected! On ta side topic, I removed high value items from it before I dropped it off except, I left my cash tip stock in the overhead console I use for filling the boot, tips, ect. Still there. Honesty and integrity say a lot about a place IMO. Highly recommend.

James H

GA - 1290 Portman Dr, Conyers - 5/8/25

"Communication is the solvent for all problems." Gerber Collision embodies this philosophy in every aspect of their service. From my very first interaction with Chelsea, who warmly and efficiently helped arrange my vehicle drop-off, I was impressed by the team's professionalism. Upon arrival, Rebecca conducted a thorough walk-around of my vehicle, carefully noting all the areas that would be addressed. Their coordination with Enterprise to have a rental car ready by the time the paperwork was complete was a thoughtful and seamless touch that significantly eased a stressful situation. Throughout the repair process, Becca served as my primary point of contact, providing consistent and transparent updates via weekly text messages. Even when there wasn't major progress to report, messages like "the part is expected to arrive ... today" offered genuine peace of mind and demonstrated a level of attentiveness that's all too rare. When I returned to Gerber for a second repair, I encountered complications with my insurance provider. Chelsea stood by me during a lengthy 40+ minute call, helping clarify the situation with patience and support. Later that evening, Steve, the manager, personally followed up after overhearing our conversation. His proactive approach and willingness to offer further assistance-despite having no obligation to do so-spoke volumes about the values this team upholds. While I don't know the skilled individuals who performed the actual repairs, their craftsmanship deserves recognition. Each time, my vehicle was returned to me looking as if it had just rolled off the showroom floor. I am deeply grateful to the entire Gerber team(Steve, Rebecca, Chelsea, Brittany)-not just for the outstanding quality of their work, but for the compassion, dedication, and integrity they consistently show. In an era where customer service often feels transactional, Gerber Collision creates a genuinely human experience that makes you feel like family. Thank you, Gerber, for transforming a difficult experience into one defined by professionalism, kindness, and care. Continued Favor of God read more

Monica F

GA - 5400 Shadburn Ferry Rd, Buford - 5/6/25

Gerber Collision does exactly what they tell you they will do. Excellent workmanship and reasonable pricing. I am so happy I found Gerber! My SUV looks amazing you cannot tell it was repainted, and their work comes with a lifetime warranty. I highly recommend Gerber!

Rebecca R

GA - 2230 Redmond Circle NW, Rome - 5/5/25

Excellent Customer Service really grateful

James M

GA - 2395 Cobb Parkway, Kennesaw - 5/3/25

Gerber gets 5 stars+ for their service, quality, and communications. Ashley was fantastic. When I met Ashley at Gerber, I cancelled my next two appointments. She exceeded all expectations.

Kenneth H

GA - 4401 Bemiss Rd, Valdosta - 5/2/25

Randy and the whole team were wonderful! Great customer service and very quick turnaround! Very happy with this place. 10 Stars!!!??

Kelly M

GA - 4401 Bemiss Rd, Valdosta - 5/2/25

Randy communicated quickly, responded instantly to questions I had, and went out of his way to ensure our vehicle was done in a timely and professional manner.

Brad T

GA - 55 Oak St, Roswell - 5/2/25

Excellent experience by all people at service center!

James S