Fort Myers, FL - 13081 Metro Pkwy #1
FL - 13081 Metro Pkwy #1, Fort Myers - 5/16/18
I have visited this Gerber location twice in the last twelve months for fender scrapes that left ugly paint marks from another object or car on my left front fender. Both times the GM, most recently Francisco A. met with me, evaluated the damage and gave me superior service. After each visit and buffing of the paint marks my car looked like it was brand new. Francisco's affable and professional demeanor and personality are a credit to Gerber Collision and Glass and I would highly recommend them for any collision or glass service you may need. Their the best I have ever dealt with!
FL - 13081 Metro Pkwy #1, Fort Myers - 4/24/18
Everyone there was so helpful and nice. Anthony D. was very help and nice. Thank you all for the hospitality. My car looks fantastic!!!
FL - 13081 Metro Pkwy #1, Fort Myers - 4/6/18
Terrific service. General manager Francisco A. went beyond the norm. He was patient, kind and listened very well. Thank you again for your help.
FL - 13081 Metro Pkwy #1, Fort Myers - 3/7/18
Loved that my car looks good as new. Not only did they fix the scratch on the door, but they cleaned the car up and got the finish free of fine dust and pollen mildew spots. Amazing!
FL - 13081 Metro Pkwy #1, Fort Myers - 2/9/18
WOW!Truly competent, responsive service with a smile. Sonya & Rachel are terrific office staff as friendly as could be. Frankie & Anthony were a pleasure to deal with. This was my second recent experience with this Gerber location & I am totally satisfied.
FL - 13081 Metro Pkwy #1, Fort Myers - 1/19/18
Great customer service and overall they are extremely helpful! Wow! :)
FL - 13081 Metro Pkwy #1, Fort Myers - 12/6/17
I found the customer service outstanding .. just so rare nowadays when "it's just a job" .. I interfaced with Ian and he went the full distance to see personally that I was taken care of .. start to finish just amazing!!
FL - 13081 Metro Pkwy #1, Fort Myers - 11/9/17
The entire office was amazing! They were friendly and knowledgeable. Bk was helpful and able to help me make informed decisions. I hated dealing with the other insurance company but BK and the office made this situation so much better. Definitely customer service orientated! This is why I always recommend and use Gerber especially when I know BK is working. She is awesome, honest and knows her stuff. Thank you, Gerber, and thank you BK. You always go above and beyond for me.
FL - 13081 Metro Pkwy #1, Fort Myers - 8/24/17
Excellent job. They went above and beyond. Wow!
FL - 13081 Metro Pkwy #1, Fort Myers - 8/4/17
Fortunately I have not had too much experience with collision repair but I recently had to have some damage repaired. Gerber was very impressive. The environment was clean and pleasant. Jessica was efficient and a delight to work with. The car looked like it just came out of the showroom. Overall great service.
FL - 13081 Metro Pkwy #1, Fort Myers - 6/24/17
I would just like to thank the staff of this repair location for their hard work and dedication. My repair had some rough spots due to Geico's lack of a proper adjustment. However, Franky and his staff helped me rectify any error made by GEICO. They went above and beyond in order to make sure things were done correctly. Again, I just would like to say thank you to them and that I would happily recommend their team to anyone needing a collision repair.
FL - 13081 Metro Pkwy #1, Fort Myers - 6/21/17
AWESOME service - little injury on a brand new car--wanted it fixed and Gerber (Jessica) made it painless - great customer service--showroom quality work - Thank you very much. Will recommend to ALL looking for repair work.
FL - 13081 Metro Pkwy #1, Fort Myers - 4/21/17
Rear back up cameras came loose, 2 times, and both times Francisco A. repaired them without issue... I have always had great service from this facility and most recently after being rear-ended. I recommend this operation without qualification
FL - 13081 Metro Pkwy #1, Fort Myers - 11/2/16
I don't normally post reviews - good or bad so here goes: My son goes to college in Ft. Myers. We live in Miami. I got a call that he had an accident. He was safe but the car didn't fair so well. The front end had body and mechanical damage. GEICO told me about Gerber. I worked with Frank by email, text and phone. He was very responsive. He went above and beyond at each stage of the repair. He didn't make promises that he didn't keep, which is so common in this industry. I never had to drive over there to resolve anything. I highly recommend Gerber - and ask for Frank.
FL - 13081 Metro Pkwy #1, Fort Myers - 9/8/16
I had a scrape on my front fender from a parking lot. Took it to Gerber to get a repair estimate and spoke with Lisa Johnson. She looked at car, took it around back to shop and came back a short time later with it totally done. She said it just needed to be buffed out and there was no charge. I couldn't believe it! You couldn't tell where it had been and they didn't charge me. Totally amazing service! Thank you so much.
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