Florida Feedback
FL - 9417 Philips Hwy, Jacksonville - 2/2/15
Outstanding service and the work was flawless. Time to repair the vehicle was exactly as estimated and Terry Kopp kept me informed of progress along the way. I am extremely satisfied with the great service and quality work.
FL - 1925 S Woodland Blvd, Deland - 1/31/15
friendly, helpful, efficient. finished ahead of estimated time. kept me informed on a regular basis as to status. zero complaints. definitely would use Gerber again.
FL - 1925 S Woodland Blvd, Deland - 1/30/15
courteous, prompt work, completed on time and well-done.
FL - 12635 Hwy 27, Clermont - 1/30/15
Nice people to deal with. Derek called and kept us up to date with the progress of the work and the car was ready when he said it would be and it looks great. We are very pleased.
FL - 2120 State Rd 16, St Augustine - 1/30/15
I was a victim of a rear-end collision... Robin (the receptionist) Dan, Robert and all the staff were not only understanding of the time crunch I had with needing a rental to coordinate the repair.. but they rescheduled me after Enterprise had no car available...they fixed the car better than I expected, cleaned it beautifully and really made a bad experience a blessing in the end. Thank you!
FL - 1011 Blanding Blvd, Orange Park - 1/30/15
Wendy B. has excellent customer service skills and the mechanics did an excellent job fixing the car.
FL - 11725 S Orange Blossom Trail, Orlando - 1/30/15
Great customer service
FL - 2020 College Ave E, Ruskin - 1/30/15
Gary and his staff treated us like family!! This was a trying time for us being so far from home and our car ending up being totaled. We will definitely refer our friends when the're in this area if they have any collision or glass needs. Thanks again for all your help.
FL - 2435 Forsyth Rd, Orlando - 1/30/15
Wow!!! Our insurance company suggested someone else. I read their reviews and called our insurance company back and told them to find someone else. They gave us Gerber Collision and Glass. I read their reviews. All of which were glowing. AND TRUE!! Our experience was exactly what people said, Wonderful! Painless! and EASY! Nybia took wonderful care of me and the Red Dragon (our Nissan Xterra). This is my first auto accident and someone hit us from behind. We were able to leave it on a Friday and picked it up on Thursday (although it was ready on Monday. It was washed and vacuumed and sparkling. I drove away and heard a rattling noise. Took it straight back and they fixed the muffler that was bumping the new trailer hitch. Thank you so much personally to Nybia and Catherine and the entire staff. I would HIGHLY recommend Gerber Collision ... read more
FL - 4319 NW 6th St, Gainesville - 1/30/15
I did not realize that the auto glass was separate from collision. I was a little confused when the office did not seem to know about my appointment for glass repair. After they spoke with the Jacksonville technician, things went very smoothly. The staff exceeded expectations and were very kind. They even gave me a ride to and from work, which was a life saver. Very good job!
FL - 420 N Kirkman Rd, Orlando - 1/30/15
Being in an accident is awful at any level. From the moment of contact with the ladies @ Gerber until the time of pick up was an amazing experience! The staff is genuinely concerned making me a 100% satisfied customer. My vehicle looks amazing and I appreciate the constant contact/updates I received through the entire process. I would recommend Gerber on Kirman Rd. to anyone!
FL - 1011 Blanding Blvd, Orange Park - 1/30/15
The quality of service was outstanding and it was performed in a very short time.The lady at the reception, Ms. Wendy B., was very kind. She carefully provided all the information regarding procedures and timings. She also provided frequently follow ups. Highly recommended.
FL - 2120 State Rd 16, St Augustine - 1/29/15
Excellent work; very pleased; above and beyond. Also excellent customer service; very polite and stayed in touch by email and phone all during the repair time. I will definitely use Gerber St. Augustine again
FL - 2020 College Ave E, Ruskin - 1/29/15
My brand new 2015 Legacy (2500 miles) had a little mishap. It was suggested I take it to Gerber's in Ruskin and I am not sorry I did. The texts updates throughout the process were a riot to read. When a delay occurred because they couldn't get the parts (the car was too new) I was informed promptly. Then we picked the car up, OMG. It looks like nothing ever happen (the entire left side was damaged). The paint job was perfect. These guys are like artist. Even the office personnel were pleasant and helpful. These folks turned the nightmare into just a bad dream. Thanks!!
FL - 1925 S Woodland Blvd, Deland - 1/29/15
Amazing company, would recommend to anyone and everyone who gets into a car accident. Their quality, worksmanship, and professionalism is few of many to brag about.
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