Florida Feedback

FL - 11725 S Orange Blossom Trail, Orlando - 3/13/15

I came in for a quote for a minor fender bender on my daughter's car. The estimator saw that he could pop the fender back in place which took him less than 5 minutes with a socket wrench. It was almost a perfect repair for free. I wish I remembered his name to say thanks! When I have a real accident I will definitely come here for the repair. Thanks!

Charles R

FL - 5002 S Westshore Blvd, Tampa - 3/13/15

After a minor auto accident, and at the recommendation of my insurance company, I went to Gerber Collision. Jennifer assisted me in assessing the damage and giving me a quote for the repairs. Because the damage was cosmetic and not structural, I made the decision to forgo repairs. Jennifer did not pressure me to have the repairs done anyway. She did note that some of the clips holding the radiator bar had been knocked off in the collision, and had one of the repair techs replace them at NO charge! Thanks, Jennifer! You and Gerber Collision get my 5 Star rating. If the occasion ever arises, I would definitely use and recommend Gerber

Dorothy P

FL - 2435 Forsyth Rd, Orlando - 3/13/15

I went in to have my window fixed and both of the ladies in the office were very friendly and helpful through the whole process.

Teresa

FL - 12635 Hwy 27, Clermont - 3/13/15

Fast, effective and efficient! Helped me get into a rental after State Farm 'dropped the ball' and work done was excellent. Customer Service was 5-Star throughout the process. They even cleaned my car inside and out. I would definitely recommend Gerber to others. Thank You!

Leslie P

FL - 5002 S Westshore Blvd, Tampa - 3/13/15

Everyone was professional, courtious and communicated timeframes and expectations accurately. I will refer customers to your company. Thank you.

Peter K

FL - 35534 Pure Water Way, Zephyrhills - 3/12/15

My 2008 focus got rear ended it's an older car but I take very good care of it .Gerber also respected that by repairing my car perfect.They also used genuine oem parts which I requested thank you Gerber

Michael F

FL - 35534 Pure Water Way, Zephyrhills - 3/12/15

What a nice, pleasant, courteous and quick experience! Thank you.

dale j

FL - 2435 Forsyth Rd, Orlando - 3/12/15

Thanks much for another OUTSTANDING experience with Gerber. Wifey and I appreciate Catherine, Nybia , and the body shop specialists for a super job. Ditto for the detail of my vehicle. Don't go away as I know I'll be back someday . . . .

Richard M

FL - 1925 S Woodland Blvd, Deland - 3/12/15

Friendly, courteous, thorough, capable. Good job.

Max S

FL - 2558 E State Rd 60, Valrico - 3/12/15

On or about 5 March 2015 I dropped off my vehicle to Gerber Collision (Valrico Florida Location) for repair to damages received from another vehicle. As with any person who sustained car damage from an accident, I was upset over the damage to my vehicle, but otherwise happy that I was not seriously injured. The purpose of me writing this statement is to emphatically state what a joy it was to be assisted by Gerber Collision during this process. Most notably I would like to thank Johnathan Mathews, as well as the management staff at Gerber Collision for their outstanding professionalism which turned a potentially troubling time into a positive experience. Jonathan Mathew's attention to detail to me as a customer and overall knowledge of the repair process really eased or eliminated any fears or concerns that I had. Mr. Mathew consistently ... informed me of timeline vehicle repair estimates every step of the way so that I never had to ask what date my vehicle would be ready for pick up. This treatment was so exemplary that I felt I needed to expound on the customer survey I filled out on the treatment I received. In fact I would undoubtedly recommend this location to any Floridian in the local Tampa area seeking prompt efficient and most of all honest repair of their vehicle. As a husband and father of children my first responsibility is the safety of my family. The detailed level of care that I received from your company has assured me beyond any doubt that the damages sustained to my vehicle through accident have been repaired, and are now a non-issue. I thank you for your time and most importantly for your staff as you now definitely have a repeat customer should I require any additional work to my vehicle. read more

Steven J

FL - 1925 S Woodland Blvd, Deland - 3/11/15

Tom S. was excellent during the whole process. Kept me up to date with what was going on with my car. and my car looks exactly how I got it 6 months ago. BRAND NEW. Great customer service.

Tangela K

FL - 12635 Hwy 27, Clermont - 3/11/15

I have had a horrible experience with my car being involved in an accident, but the people at Gerber Collision have definitely turned this into a very positive outcome. I dealt with Scott from the beginning. He was very kind, and professional. He gave me weekly updates on my vehicle. The car was ready when promised and the car looks just like the day we drove it off the lot. I have never had such a wonderful experience with an auto body shop. I will recommend Gerber Collision to anyone that will listen, and Scott has great customer service skills. They are lucky to have him as an employee.

Noemi V

FL - 135 Palmetto Ave, Merritt Island - 3/11/15

They are awesome and I will continue to use them in the future and also keeping sending them business. :)

Lia B

FL - 1340 Cassat Ave, Jacksonville - 3/11/15

I really appreciate the courteous and professional service I received from everyone at Gerber that I came in contact with. It is refreshing to know that there is still a company with such outstanding customer service. Thank you and I will recommend Gerber to everyone I know. Again, Thanks!!!

Mary D

FL - 12635 Hwy 27, Clermont - 3/10/15

They go above & beyond to provide great service.

Anne H